Unlocking AI’s True Power: Beyond Copilot Basics

Microsoft Innovation Podcast

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https://www.microsoftinnovationpodcast.com/711

What if your AI assistant didn’t just answer questions—but built you an interactive tool to explore the answer yourself? In this episode, Alex Pearce, Chief Strategist at Softcat and long-time Microsoft MVP, shares how he’s pushing the boundaries of AI in the enterprise. From HTML-based learning tools to agentic AI and ISO standards, Alex offers a grounded yet forward-thinking look at how organizations can move beyond hype and start building meaningful, effective AI strategies.
🔑 KEY TAKEAWAYS
Interactive AI as a Learning Tool: Alex uses Claude to generate interactive HTML pages for exploring complex topics—transforming AI from a passive assistant into an active teaching tool.
Agentic AI for Real Productivity: True productivity gains come from building AI agents that can autonomously assist with tasks like compliance checks or document analysis—not just summarizing meetings.
Governance and Standards Matter: As AI adoption accelerates, organizations must understand what models are being used, where data is processed, and how to align with emerging standards like ISO 42001 and the EU AI Act.
Copilot Confusion: Many businesses underutilize Microsoft 365 Copilot because they’re unaware of included tools like Copilot Studio, Notebooks, and custom agents—despite paying for them.
AI Maturity is Uneven: While some organizations are innovating fast, others are still unsure how to extract value from AI tools. Education and architectural thinking are key to bridging the gap.

🧰 RESOURCES MENTIONED:
👉 Claude by Anthropic – Alex’s preferred AI model for generating interactive content: https://www.anthropic.com
👉 Where’s Wes (YouTube) – A creator who demonstrates AI coding and visualization techniques.
👉 Microsoft 365 Copilot Studio – Tool for building custom AI agents within Microsoft 365: https://learn.microsoft.com/en-us/microsoft-copilot-studio
👉 Azure AI Studio / Foundry – For building and hosting custom AI models with full control: https://azure.microsoft.com/en-us/products/ai-services
👉 Microsoft MVP YouTube Series - How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7

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Chapters

1. Introduction (00:00:00)

2. Beyond Prompts: Building Interactive Tools with Claude (00:01:42)

3. Productivity vs. Purpose: Rethinking AI’s Role at Work (00:07:00)

4. Agentic AI: The Next Leap in Workplace Automation (00:08:56)

5. ISO 42001 and the Urgency of AI Governance (00:11:53)

6. The Hidden Value in Microsoft Copilot Licensing (00:19:53)