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Exploring Teams Phone Mobile: Mobile UCaaS Integration in Enterprise
Manage episode 477333718 series 3434773
Content provided by Tom Arbuthnot. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tom Arbuthnot or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Tom Arbuthnot speaks with Adam Holtby, a Principal Analyst at Omdia, about the evolving landscape of Teams Phone Mobile, mobile UCaaS integration and its strategic impact on organizations.
Discussion Points:
- Challenges: Tom and Adam discuss the slow adoption of mobile UCaaS, highlighting the need for better integration between cellular networks and collaboration tools like Microsoft Teams and Cisco WebEx
- Opportunity: The opportunity for telcos to become key integrators of advanced communication solutions, enhancing their business value.
- Strategic Benefits for Enterprises: A centralized approach to managing mobile and fixed collaboration tools can significantly reduce costs and improve operational efficiency for multinational companies
- Security and Compliance: Benefits for regulated industries like financial services, where secure and compliant communication is essential.
Thanks to Ribbon, this episode's sponsor, for their continued support and for helping to make content like this possible
108 episodes
Share
Manage episode 477333718 series 3434773
Content provided by Tom Arbuthnot. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tom Arbuthnot or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Tom Arbuthnot speaks with Adam Holtby, a Principal Analyst at Omdia, about the evolving landscape of Teams Phone Mobile, mobile UCaaS integration and its strategic impact on organizations.
Discussion Points:
- Challenges: Tom and Adam discuss the slow adoption of mobile UCaaS, highlighting the need for better integration between cellular networks and collaboration tools like Microsoft Teams and Cisco WebEx
- Opportunity: The opportunity for telcos to become key integrators of advanced communication solutions, enhancing their business value.
- Strategic Benefits for Enterprises: A centralized approach to managing mobile and fixed collaboration tools can significantly reduce costs and improve operational efficiency for multinational companies
- Security and Compliance: Benefits for regulated industries like financial services, where secure and compliant communication is essential.
Thanks to Ribbon, this episode's sponsor, for their continued support and for helping to make content like this possible
108 episodes
All episodes
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Microsoft Teams Insider
1 Unpacking Teams Phone Mobile with VMO2's Duncan Finlay 27:30
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Play Later Play Later Lists Like LikedExploring Teams Phone Mobile with Virgin Media O2's Duncan Finlay Duncan discusses his extensive telecom experience and current role at VMO2, sharing insights into the integration of fixed and mobile technologies. We explore the significant benefits of Teams Phone Mobile, focusing on its seamless integration with Microsoft ecosystems to enhance corporate communication strategies. The conversation highlights potential cost and operational efficiencies, offering a new vision for businesses tackling legacy technology transitions. We delve into VMO2's innovative deployment solutions with Microsoft and PingCo, which simplify the setup and management process for enterprises. Thanks to Luware, this episode's sponsor, for their continued support and for helping to make content like this possible.…
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Microsoft Teams Insider
Microsoft Teams Monthly Update - May 2025 Microsoft Earnings FY25 Q3 – M365 Highlights Microsoft 365 news from Microsoft Build Office 365 / Microsoft Teams EU antitrust update 9 Microsoft Teams Roadmap Highlights Operator Connect and Teams Phone Mobile updates Microsoft Teams Rooms on Android updates Teams Devices updates Events Thanks to AudioCodes , this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please watch the video version on Empowering.Cloud…
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Microsoft Teams Insider
1 Trends in UCaaS and AI with Craig Durr and Kevin Kieller 34:02
34:02 Play Later Play Later Lists Like Liked34:02
Play Later Play Later Lists Like LikedKevin Kieller, EnableUC and Craig Durr, The Collab Collective , discuss their perspectives with Tom Arbuthnot live from Comms vNext, exploring how AI is reshaping workplace collaboration. Comparing AI developments across UCaaS platforms, Microsoft's Copilot, Zoom's AI companion, and Google's Gemini. How AI is evolving from a tool to a teammate, with discussion on platforms integrating AI to enhance meeting and workflow effectiveness. The role of trust in AI adoption and how reliable AI interactions can increase productivity and streamline work processes. Future AI developments including agent orchestration and the integration of multiple AI systems Thanks to Kevin Kieller and Craig Durr for their insightful contributions and to SCB Global for sponsoring podcasts at Comms vNext…
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Microsoft Teams Insider
1 Inside Gong’s AI Microsoft Teams Integration 21:14
21:14 Play Later Play Later Lists Like Liked21:14
Play Later Play Later Lists Like LikedPatrick Burke from Gong shares insights on how they are using AI to maximise RevOps and how they use Numonix TRaaS to pull insights from Microsoft Teams meetings. Gong's evolution into a revenue AI platform, how it helps sales teams improve performance by integrating insights directly into CRM systems. Integrations with platforms like Microsoft Teams, Salesforce, and HubSpot allow seamless data gathering and analysis to refine and support data-driven sales strategies. Media capture and compliance capabilities enabled by Gong's partnership with Numonix, ensuring secure and efficient use of call data for business insights. Patrick offers a glimpse into the future of AI in sales, including potential chat centric integrations Thanks to Patrick Burke for sharing his expertise and to Numonix for sponsoring this insightful discussion.…
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Microsoft Teams Insider
1 Rolling Out 200 Teams Rooms globally in 90 Days and driving savings at SCOR 23:55
23:55 Play Later Play Later Lists Like Liked23:55
Play Later Play Later Lists Like LikedTom Arbuthnot talks with Reto Schadegg, Global IT Infrastructure Manager at SCOR, about how they rolled out 200 Microsoft Teams Rooms across 35 countries in just 90 days. SCOR's delivered a rapid global deployment by leveraging prior standardization and planning. Neat Bar Pro was selected after hands-on testing, becoming the core device for most rooms. The rollout achieved a 40% reduction in operational costs and six-figure savings overall. A streamlined support model now manages 200 rooms with just 1.5 FTEs on second-line support. SCOR's shift to Teams Phone continues, aiming to phase out desk phones and reduce telecom costs. Thanks to Neat, this episode's sponsor, for their continued support and for helping to make content like this possible…
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Microsoft Teams Insider
1 Compliance Recording in Microsoft Teams: What It Really Takes and How to Choose 34:51
34:51 Play Later Play Later Lists Like Liked34:51
Play Later Play Later Lists Like LikedTom Arbuthnot chats with Michael Levy, CEO of Numonix, about what it really takes to deliver compliance-grade recording in Microsoft Teams. Compliance recording is centrally managed, encrypted, and built to meet regulations like GDPR and MiFID II. Microsoft certification requires rigorous audits, financial commitment, and ongoing platform alignment. Vendors must continuously adapt to Teams updates to maintain compatibility and compliance. Numonix powers advanced features like filtered recording, native Teams app support, and AI integration. Thanks for listening to this deep dive into compliance recording and how it’s evolving with Microsoft Teams.…
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Microsoft Teams Insider
Microsoft Teams Monthly Update - April 2025 Teams clients older than 90 days will be blocked General Channel is back Detect sensitive content screen shared in meetings Share PowerPoint control with all presenters New Unify Contact Center to Microsoft Teams Integration model Enforcement of Teams Phone license checks for Extend Contact Centres and Attendant Consoles M365 Copilot Chat will be pinned by default in Teams and Outlook Teams Devices Updates Roadmap Watch Thanks to Neat , this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please watch the video version on Empowering.Cloud…
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Microsoft Teams Insider
1 Bookable Desks in Microsoft Teams Explained 15:18
15:18 Play Later Play Later Lists Like Liked15:18
Play Later Play Later Lists Like LikedTom Arbuthnot is joined by Microsoft’s Evie Grimshaw to dive into bookable desks in Microsoft Teams and how they fit into the broader solution with Microsoft Places. Bookable desks work with existing Teams devices and software—no new hardware or installs are needed. Bookable desks supports end-to-end booking, from remote reservations to automatic in-office check-ins. Employees maintain control over location visibility with flexible opt-in privacy settings. Admins get actionable insights into desk usage via integrated analytics in Teams and Places. Upcoming updates will expand desk booking options and enhance intelligent peripheral mapping for admins. Thanks to Pure IP, this episode's sponsor, for their continued support and for helping to make content like this possible…
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Microsoft Teams Insider
1 Exploring Teams Phone Mobile: Mobile UCaaS Integration in Enterprise 26:54
26:54 Play Later Play Later Lists Like Liked26:54
Play Later Play Later Lists Like LikedTom Arbuthnot speaks with Adam Holtby, a Principal Analyst at Omdia, about the evolving landscape of Teams Phone Mobile, mobile UCaaS integration and its strategic impact on organizations. Discussion Points: Challenges: Tom and Adam discuss the slow adoption of mobile UCaaS, highlighting the need for better integration between cellular networks and collaboration tools like Microsoft Teams and Cisco WebEx Opportunity: The opportunity for telcos to become key integrators of advanced communication solutions, enhancing their business value. Strategic Benefits for Enterprises: A centralized approach to managing mobile and fixed collaboration tools can significantly reduce costs and improve operational efficiency for multinational companies Security and Compliance: Benefits for regulated industries like financial services, where secure and compliant communication is essential. Thanks to Ribbon, this episode's sponsor, for their continued support and for helping to make content like this possible…
M
Microsoft Teams Insider
1 Copilot and AI in the Legal Sector and Work Transformation - Matt Peers, Global COO, Pinsent Mason 26:08
26:08 Play Later Play Later Lists Like Liked26:08
Play Later Play Later Lists Like LikedMatt Peers, the Global COO of Pinsent Masons, shares his insights on the adoption of modern work technologies, particularly AI and Microsoft's Copilot, within the legal sector. Matt discusses his professional journey, including his experiences as both a CIO and COO in prominent legal and professional services firms. He focuses on how he's led efforts to modernize workplaces through technology. How the legal sector is embracing AI—not as a replacement for lawyers, but as a tool to augment their capabilities. AI enables legal professionals to deliver higher-quality work and respond to clients more quickly. How AI has become an important tool in legal operations, helping streamline tasks like meeting notes, summarizing conversations, and managing workloads more effectively. Matt highlights the importance of continuous training, storytelling, and leveraging early adopters to drive the adoption of Copilot and AI technologies within organizations. Thanks to Pure IP, this episode's sponsor, for their continued support and for helping to make content like this possible.…
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Microsoft Teams Insider
1 Thoughts on the Future of Collaboration with Greg Baribault, VP of Product & Portfolio Management, HP 25:29
25:29 Play Later Play Later Lists Like Liked25:29
Play Later Play Later Lists Like LikedIn this episode, we’re joined by Greg Baribault, who leads the HP business and brings a 26-year legacy from Microsoft, offering unique insights into the evolution and future of collaborative technology. Greg reflects on his transition from Microsoft, where he worked across Exchange Server, Skype for Business, and Microsoft Teams, to leading hardware innovation at HP. He discusses the evolution of Skype Room Systems to Microsoft Teams Rooms and the importance of seamless, instant meeting starts. Greg shares how HP is integrating technologies from Polycom, Plantronics, HP, and now Vyoppta to create a cohesive, user-friendly experience in both physical and virtual meeting spaces. Thanks to Landis, this episode's sponsor, for their continued support and for helping to make content like this possible…
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Microsoft Teams Insider
1 Microsoft Teams Queues App with Scott Plette, Partner Group Product Manager - Calling and Premium 24:10
24:10 Play Later Play Later Lists Like Liked24:10
Play Later Play Later Lists Like LikedScott Plette, Partner Group Program Manager for Teams Calling and Premium shares his insights into how the Queues app is offering new capabilities and value to customers. How Queues App is enhancing team collaboration, managing customer calls, and providing reporting and insights Upcoming features include shared call history, integration with Microsoft Shifts, and enhanced mobile capabilities How the integration of AI, including Copilot features, will provide intelligent insights, automate call recaps, and enhance customer interaction analytics. Advanced call monitoring features coming soon include barge, whisper, and monitor functionalities Thanks to Ribbon, this episode's sponsor, for their continued support and for helping to make content like this possible…
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Microsoft Teams Insider
1 Microsoft Teams Update - Enterprise Connect Special - March 2025 15:14
15:14 Play Later Play Later Lists Like Liked15:14
Play Later Play Later Lists Like LikedMicrosoft Teams Monthly Update - Enterprise Connect Special - March 2025 10 Teams Client Updates Live Web Chat Interpreter Agent Demo 8 Meetings and Events Updates Facilitator Agent on MTR 9 Teams Rooms and Places Updates Teams Phone Extensibility Explained 9 Teams Phone Updates Events Thanks to Pure IP , this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please watch the video version on Empowering.Cloud…
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Microsoft Teams Insider
1 The Path from PBX to Microsoft Teams Phone with Tom Garland, Global Service Delivery Manager 21:42
21:42 Play Later Play Later Lists Like Liked21:42
Play Later Play Later Lists Like LikedTom Garland, Global Service Delivery Manager at Willis Towers Watson shares an insight to the journey from traditional PBX systems to Skype for Business, and then to Microsoft Teams. Key considerations and challenges in implementing such large-scale telephony changes across a diverse global workforce The importance of aligning projects with business requirements and managing user expectations to prevent operational complications Specific regional challenges, and experience in implementing Operator Connect in countries like India The importance of adhering to compliance requirements through sophisticated call recording systems and practical approaches for managing call data efficiently Thanks to Pure IP, this episode's sponsor, for their continued support.…
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Microsoft Teams Insider
1 Mastering Microsoft 365 Change with Ally Ward, M365 Global Service Owner 32:46
32:46 Play Later Play Later Lists Like Liked32:46
Play Later Play Later Lists Like LikedAlly Ward , M365 Global Service Owner at a major legal firm, unravels the complexities of managing Microsoft 365 change, sharing effective strategies for handling frequent updates and ensuring seamless IT operations. Ally's role in managing Microsoft 365 changes, focusing on assessing the impact of updates and determining necessary actions for adoption or compliance How change information can be distributed through Teams channels and how to alert relevant subject matter experts to the appropriate information Balancing the need for awareness with the risk of information overload in terms of end-user communication The value of investing in resources to manage Microsoft 365 change effectively Thanks to Ribbon , this episode's sponsor, for their continued support.…
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Similar to Microsoft Teams Insider
Africa-focused technology, digital and innovation ecosystem insight and commentary.
…
continue reading
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…
continue reading
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…
continue reading
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…
continue reading
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