Episode 28: Pieter Jordaan on TUI’s Incredible 6-Month Cloud Journey

Mik + One: The Official Project to Product Podcast by Dr. Mik Kersten

Joining Mik in this episode of Mik + One is Pieter Jordaan, Group CTO at TUI, the world’s leading integrated tourism group operating in more than a hundred destinations worldwide.

In this episode, Mik and Pieter discuss Pieter’s contribution to TUI’s successful transformation to cloud and product value streams, as well as other key discussion points including:

• Pieter’s background and how he came to work for TUI, where the company was when he met Mik and the kind of business they were doing at that time
• How Pieter approached the transformation to consolidate the company’s different organization structures, operating models and IT systems
• The importance of visibility and choosing the right technology platform to provide a modern operating model for the entire business
• How the pandemic changed travel and made TUI look at massive cost savings and readopt a startup day mentality to continue their digital transformation journey
• Convincing leadership to buy into this transformation and everyone at the company to shift
• The critical process of allowing people to make mistakes and why managing risks shouldn’t be the first starting position

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For more information about Pieter Jordaan, to view the full list of resources featured in this episode, and to download the episode transcript, visit:
https://projecttoproduct.org/podcast/pieter-jordaan