Welcome to the Success Story Podcast, hosted by entrepreneur, business executive, author, educator & speaker, Scott D. Clary (@scottdclary). On this podcast, you'll find interviews, Q&A, keynote presentations & conversations on sales, marketing, business, startups and entrepreneurship. Scott will discuss some of the lessons he's learned over his own career, as well as have candid interviews with execs, celebrities, notable figures and politicians. All who have achieved success through both w ...
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Content provided by Michael Becker. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Michael Becker or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Similar to MODELS OF MASTERS w/ Michael Becker
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Ep. #118: Sentiment Management, NPS & Stopping Defective Customers
Manage episode 417414412 series 2793578
Content provided by Michael Becker. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Michael Becker or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode, I delve into several key topics related to public perception, reputation management, and churn reduction. Hereβs what youβll learn:
Key Takeaways:
- Combating Negative Reviews: Strategies to address and mitigate negative reviews in the public domain by exceeding customer expectations and going above and beyond what other companies are doing.
- Cancellation Reversals: Effective techniques to stop defecting customers from leaving by implementing targeted cancellation reversal strategies.
Tune in to discover actionable insights on managing your public reputation and reducing customer churn to foster long-term business success.
β π‘ππ«π§ π¦π§ππ£π¦ β
===============
π CONTENT CAPITALIST: https://t.ly/9_9JG
===============
π eLearning Academy: https://t.ly/u0Dk5
===============
π Articles: https://michaelbecker.org/articles/
===============
Hosted on Acast. See acast.com/privacy for more information.
126 episodes
Share
Manage episode 417414412 series 2793578
Content provided by Michael Becker. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Michael Becker or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode, I delve into several key topics related to public perception, reputation management, and churn reduction. Hereβs what youβll learn:
Key Takeaways:
- Combating Negative Reviews: Strategies to address and mitigate negative reviews in the public domain by exceeding customer expectations and going above and beyond what other companies are doing.
- Cancellation Reversals: Effective techniques to stop defecting customers from leaving by implementing targeted cancellation reversal strategies.
Tune in to discover actionable insights on managing your public reputation and reducing customer churn to foster long-term business success.
β π‘ππ«π§ π¦π§ππ£π¦ β
===============
π CONTENT CAPITALIST: https://t.ly/9_9JG
===============
π eLearning Academy: https://t.ly/u0Dk5
===============
π Articles: https://michaelbecker.org/articles/
===============
Hosted on Acast. See acast.com/privacy for more information.
126 episodes
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Similar to MODELS OF MASTERS w/ Michael Becker
Welcome to the Success Story Podcast, hosted by entrepreneur, business executive, author, educator & speaker, Scott D. Clary (@scottdclary). On this podcast, you'll find interviews, Q&A, keynote presentations & conversations on sales, marketing, business, startups and entrepreneurship. Scott will discuss some of the lessons he's learned over his own career, as well as have candid interviews with execs, celebrities, notable figures and politicians. All who have achieved success through both w ...
…
continue reading
Everyone has a dream. But sometimes thereβs a gap between where we are and where we want to be. True, there are some people who can bridge that gap easily, on their own, but all of us need a little help at some point. A little boost. An accountability partner. A Snooze Squad. In each episode, the Snooze Squad will strategize an action plan for people to face their fears. Guests will transform their own perception of their potential and walk away a few inches closer to who they want to become ...
…
continue reading
Are you looking for more happiness, success and vitality in your life? Get inspired each week with wellness and performance expert, Integrative Medicine Fellow, author & keynote speaker, Kristel Bauer. Live Greatly shares empowering conversations and insights about happiness, wellness & success to support your personal and professional development. Kristel talks with top experts, leaders and inspiring individuals to help you embrace a growth mindset and excel in your work/life. Kristel then ...
…
continue reading
The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
…
continue reading
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
continue reading
We are often distracted in life and never really dive deep into the real foundation of self improvement, goal achieving, and wellbeing. - Join our team of experts every week as we discuss the real facets of manhood. Topics like: How to develop more self esteem, self love, deeper relationships. How to improve our wellbeing, mental toughness, resilience, and productivity. How to develop critical skills, become better leaders, expand our careers/business, create financial security and contribut ...
…
continue reading
Learn the connection between what you eat and how you feel. Join us each week as licensed nutritionists and dietitians from Nutritional Weight & Wellness share practical, real-life solutions for healthier living through balanced nutrition. For over 25 years, weβve helped thousands of clients and listeners discover how real food β animal protein, healthy fat, nutrient-dense carbohydrates β can increase energy, stabilize moods, jumpstart metabolism, eliminate cravings, restore digestion, balan ...
…
continue reading
The Quote of The Day Show is your daily dose of inspiration, featuring the best-of-the-best speakers and prosperity teachers. Each episode spotlights an inspiring quote and 5-10 minute motivational audio clip to help you live a life you love. Featured speakers include Bob Proctor, Lisa Nichols, Tony Robbins, Les Brown, Jim Rohn, and more. Hosted by entrepreneur and money mindset expert Sean Croxton. Follow Sean on IG, Twitter, and FB at @seancroxton. Also, subscribe to his interview podcast, ...
…
continue reading
Some Goodness is hosted by Richard Ellis, a seasoned sales leader passionate about inviting top business minds to share their wisdom. Each episode is only 15-20 minutes, perfect for your commute or workout.
…
continue reading
Kipp Bodnar (HubSpotβs CMO) and Kieran Flanagan (Zapierβs CMO), lead you down the rabbit hole of marketing trends, growth tactics and innovation. On the way youβll pick up undiscovered strategies to give you that slight edge for success. These are not your typical twitter thread regurgitated marketing tactics that everyone is doing. These are new methods, with unfiltered examination of successful fresh ideas.
…
continue reading
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