65: The Existential Threat

Mostly Technical

#Tech #Entrepreneur #Business #Ian Landsman And Aaron Francis #Aaron Francis #Ian Landsman #Laravel #PHP #Entrepreneurship #Software #SaaS #Code

29:41

Greg Melia emphasizes that empathy and curiosity are the foundation of effective customer experience (CX). He believes that organizations must design systems proactively—through tools like journey mapping and predictive analytics—rather than relying solely on reactive fixes. Melia highlights the importance of understanding customer motivations and aligning internal operations to consistently deliver value across all touchpoints. He also stresses the need for cross-functional collaboration and leadership that models CX priorities. When hiring, Melia looks for individuals who demonstrate storytelling ability, problem-solving, and ownership—key traits for driving cultural transformation. His approach reinforces the idea that sustainable CX excellence requires intentional system design, emotionally intelligent talent, and unified leadership around customer-centric goals. About Greg Melia At the helm of CXPA, my focus revolves around championing the global customer experience profession through strategic communications and community building, honed over five transformative years in leadership. Our organization thrives on CX certification, publications, and community that empower customer experience professionals to excel. Resources Customer Experience Professional Association: https://www.cxpa.org/home https://www.cxpa.org/home Please, hit the follow button: Apple Podcast: http://cxgoalkeeper.com/apple Spotify: http://cxgoalkeeper.com/spotify We’d love to hear your thoughts — leave a comment and share your feedback! Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/ About Gregorio Uglioni: Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions Listen to more podcasts on The Agile Brand network here: https://agilebrandguide.com/the-agile-brand-podcasts/…

about a year ago 1:09:39

MP3•Episode home

Ian & Aaron talk about Aaron's upcoming JS library, a new course idea, "AI Aaron Francis", Disney Adults, and a lot more.

Sponsored by LaraJobs, & Screencasting.com.

Interested in sponsoring Mostly Technical? Head to https://mostlytechnical.com/sponsor to learn more.

(00:00) - Body Talk
(05:18) - Ready For 2025
(19:20) - Long Plays
(28:10) - New Course Idea
(34:26) - Twenty Years of Grinding
(39:22) - It's Actually Marketing
(56:18) - About 30% Done
(01:02:53) - The Panel

Links:

95 episodes

65: The Existential Threat

Mostly Technical

18 subscribers

published about a year ago

MP3•Episode home

Ian & Aaron talk about Aaron's upcoming JS library, a new course idea, "AI Aaron Francis", Disney Adults, and a lot more.

Sponsored by LaraJobs, & Screencasting.com.

Interested in sponsoring Mostly Technical? Head to https://mostlytechnical.com/sponsor to learn more.

(00:00) - Body Talk
(05:18) - Ready For 2025
(19:20) - Long Plays
(28:10) - New Course Idea
(34:26) - Twenty Years of Grinding
(39:22) - It's Actually Marketing
(56:18) - About 30% Done
(01:02:53) - The Panel

Links:

95 episodes

#Tech #Entrepreneur #Business #Ian Landsman And Aaron Francis #Aaron Francis #Ian Landsman #Laravel #PHP #Entrepreneurship #Software #SaaS #Code

All episodes

Mostly Technical

1
93: Laracon US Recap 1:35:57

5 days ago1:35:57

1:35:57

Ian and Aaron recap everything that happened during Laracon US 2025 - the Mostly Technical parties, highlights from the conference, the "longest night in a decade", and so much more. Oh, and Aaron also MC'd another conference?! Sponsored by: Bento , Honeybadger , Laravel Nightwatch , and Flare by Spatie . Interested in sponsoring Mostly Technical? Head to https://mostlytechnical.com/sponsor to learn more. (00:00) - Where Is Ian? (02:59) - Travel Issues + Golf (10:11) - MT Parties! (20:28) - The Hot Take Game (36:11) - Future Laracon Ideas (40:03) - Aaron On Stage (56:04) - Laracon Highlights (01:08:41) - The Longest Night In A Decade (01:27:02) - Big Sky Dev Con Links: Laracon US Eric Barnes on Twitter Sam Lewis on Twitter Luke Towers on Twitter Marcus Moore on Bsky Josh Cirre on Twitter Taylor Desseyn (Torc) on Twitter Laracon AU Hot Take Arena Hank Taylor on Twitter Samantha Sappenfield on Twitter Abby Gilson on Twitter Aaron's talk notes Aaron & Ian closing out Laracon Mary Perry on Twitter Thiery Laverdure on Bsky Chris Sev on Twitter John O'Nolan on Twitter Keith Damiani on Twitter Pete Heslop on Bsky Big Sky Dev Con HTMX on Twitter community.laravel.com…

Mostly Technical

1
92: Hot Takes! 1:24:15

20 days ago1:24:15

1:24:15

Ian and Aaron discuss timezones, visiting the rodeo, the Hot Takes Game, and so much more. Sponsored by: Bento , ForwardMX , Laravel Nightwatch , and Flare by Spatie . Interested in sponsoring Mostly Technical? Head to https://mostlytechnical.com/sponsor to learn more. (00:00) - Mile High Windy City (04:10) - Aaron Francis, Texan (11:02) - Follow Ups (22:13) - Dangerous Professionals (38:35) - A Side Tangent About Support (44:54) - Outro.fm Update (01:05:21) - The Hot Takes Game (01:15:02) - One Week To Laracon Links: Mesquite (TX) Championship Rodeo Saratoga (NY) Race Track Stephen Rees-Carter Patrick McKenzie (@patio11) on Twitter Podscan.fm Drew Clements on Bsky Hot Take Arena…

Mostly Technical

1
91: Up & To The Right 1:21:33

27 days ago1:21:33

1:21:33

Ian and Aaron discuss haters on the internet, doing more with AI, why Aaron is automating as much as possible with Telegram, and so much more. Sponsored by: Bento , ForwardMX , Laravel Nightwatch , and Flare by Spatie . Interested in sponsoring Mostly Technical? Head to https://mostlytechnical.com/sponsor to learn more. (00:00) - Weekends Are Hard (09:30) - Haters & Social Media (21:23) - Scope Explosion (27:47) - Ultra Think (42:43) - Course Platform Update (47:16) - It's Called Marketing (01:01:12) - Fun With Telegram Links: Superman (2025) BvS Aaron's tweet about getting on his bad side Outro.fm Claude Code Best Practices Aaron's Newsletter Aaron chatting with his website through Telegram Telegram APIs…

Mostly Technical

1
90: So Overpowered 1:10:28

5 weeks ago1:10:28

1:10:28

Ian and Aaron talk about what's going on with Outro, building slip & slides, Aaron's Mac Studio wizardry, and so much more. Sponsored by: Bento , ForwardMX , Laravel Nightwatch , and Flare by Spatie . Interested in sponsoring Mostly Technical? Head to https://mostlytechnical.com/sponsor to learn more. (00:00) - Ian Builds A Slip & Slide (05:12) - A Long Weekend (12:30) - A Story About Eric Barnes (17:07) - Broccoli-headed YouTuber Update (18:18) - Mac Studio Update (30:58) - Local LLMs (34:21) - Ian Needs A Photo Album (38:58) - All About Outro Links: Traegar Grills Ian's Slip & Slide Aaron's town parade Walkway Over The Hudson Ryan Trahan visits Poughkeepsie Aaron's tweet about using his Mac Studio for ffmpeg yt-dlp Podscan Transistor…

Mostly Technical

1
89: Money Mindset 1:11:05

6 weeks ago1:11:05

1:11:05

Ian and Aaron talk about what’s new with Outro.fm , why Aaron suddenly has an embarrassment of Mac hardware riches, and what’s new with Aaron after last week’s dramatic episode. Sponsored by Bento , WorkOS , NativePHP for Mobile , ForwardMX , and Laracon US 2025 Interested in sponsoring Mostly Technical? Head to https://mostlytechnical.com/sponsor to learn more. (00:00) - Garage Trouble (02:54) - Chaos In The Studio (20:34) - Outro.fm Update (24:33) - Broccoli-headed YouTuber (30:54) - Outro.fm Update Take 2 (55:18) - Newsletter Feedback (01:00:53) - These Guys (01:04:22) - Aaron Francis Update Links: macOS Screen Sharing CalDigit TS4 Apple Certified Refurbished Ryan Trahan Daniel Negreanu Tony Robbins Pavel Durov…

Mostly Technical

1
88: Steve's Leaving Try Hard?! 1:44:05

7 weeks ago1:44:05

1:44:05

Ian and Aaron talk about Ian’s new side project….which already has a domain name (!?!) before digging deep into an even bigger bombshell: Steve is leaving Try Hard? Sponsored by Bento , WorkOS , NativePHP for Mobile , ForwardMX , and Laracon US 2025 Interested in sponsoring Mostly Technical? Head to https://mostlytechnical.com/sponsor to learn more. (00:00) - Ian's Side Project (30:27) - The Reveal (39:34) - The Business Side (52:57) - Setting Sail... (01:03:22) - Digging Into The Past (01:24:04) - What's Next for Screencasting (01:28:26) - Digital Land (01:40:18) - Solo Lunches Links: The Rewatchables Buffer Transistor.fm Outro.fm Producer Steve aka Steve Tenuto on Twitter Turso…

Mostly Technical

1
87: No Sparkle Buttons 1:02:21

8 weeks ago1:02:21

1:02:21

Ian and Aaron talk about UI Kits in the era of AI, dreams of being at Laracon, Aaron’s next steps, Ian’s mysterious side project, and more. Sponsored by Bento , WorkOS , NativePHP for Mobile , ForwardMX , and Laracon US 2025 Interested in sponsoring Mostly Technical? Head to https://mostlytechnical.com/sponsor to learn more. (00:00) - Father's Day (10:49) - The New Focus (16:53) - UI Kits in the AI Era (23:12) - A Tailwind UI Story (35:51) - What's Next For Try Hard (42:32) - Dreams of Laracon (45:13) - Ian's Tinkering (57:38) - What Time Is It? Links: Barnes & Noble Glauber Costa on X The Panel (podcast) HelpSpot Instrumental Components…

Mostly Technical

1
86: Focus Hard 1:10:15

9 weeks ago1:10:15

1:10:15

Ian and Aaron talk about Ian’s new love of Codex, what happened after “panic mode”, Aaron’s weekend with the guys, and more. Sponsored by Bento , WorkOS , NativePHP for Mobile , ForwardMX , and Laracon US 2025 Interested in sponsoring Mostly Technical? Head to https://mostlytechnical.com/sponsor to learn more. (00:00) - Table Captaining (11:49) - Ads Work! (13:42) - Panic Mode Update (27:48) - Make It Recurring (35:12) - Irons In The Fire (42:20) - Ian ❤️ Codex (54:58) - Aaron's Weekend With Humanity (01:07:01) - The Ultimate Satisficer Links: The Bedford by Martha Stewart Justin Jackson's Bluesky post about ads working OpenAI's Codex Texas Hill Country…

Mostly Technical

1
85: Screencasting.com Launch Failure 1:06:05

10 weeks ago1:06:05

1:06:05

Ian and Aaron talk about the disastrous Screencasting.com launch and what’s next for Aaron, Steve, and Try Hard. Sponsored by Bento , WorkOS , ForwardMX , and Laracon US 2025 Interested in sponsoring Mostly Technical? Head to https://mostlytechnical.com/sponsor to learn more. (00:00) - AI Aaron Follow Up (02:51) - Existential Crisis Mode (24:35) - A Concept of a Plan (42:25) - What's The Prescription? (54:12) - Other Ideas (01:01:06) - A Callback Links: https://screencasting.com/ SparkToro Jason Beggs…

Mostly Technical

1
84: Fabricated Hype 1:07:15

11 weeks ago1:07:15

1:07:15

Ian and Aaron discuss the need for an AI Newsletter, being beamed up to the mothership, web components, and more. Sponsored by Bento , WorkOS , NativePHP for Mobile , and Laracon US 2025 Interested in sponsoring Mostly Technical? Head to https://mostlytechnical.com/sponsor to learn more. (00:00) - Cushy W-2's (03:29) - New Madness (15:28) - Aaron's Very Good Tweet (22:50) - AI Newsletter (33:40) - A Theory About The World (39:28) - A Love Letter To....Rails? (48:05) - Weekend Breakfast (56:49) - A New Practice Links: Introducing Claude 4 Junie, by JetBrains Windsurf Josh Pigford on X Aaron's tweet about AI Producer Dave's tweet about joining Laravel Ian Landsman & Andrey Butov's Bootstrapped.fm Adam's tweet about his love letter to Rails Instrumental Components Paula's Runway Cafe…

Mostly Technical

1
83: Use Your Brain 1:06:06

12 weeks ago1:06:06

1:06:06

Ian and Aaron discuss a certain viral tweet about Livewire, the benefits of being a regular, Aaron's video about Cloudflare, & more. Sponsored by Bento , WorkOS , NativePHP for Mobile , and Laracon US 2025 Interested in sponsoring Mostly Technical? Head to https://mostlytechnical.com/sponsor to learn more. (00:00) - Ian's New Toy (02:40) - Weekend Update (16:37) - Being a Regular (29:09) - The Viral Livewire Tweet (46:46) - Aaron's Cloudflare Interview (52:26) - Affiliates Links: Tickrmeter WSOP bracelet Branick Weix's tweet about devs positioning themselves as Livewire devs Notes on Work: The war of making something Aaron's video w/ Josh Howard of Cloudflare…

Mostly Technical

1
82: Peak Bubbly 57:52

13 weeks ago57:52

57:52

Ian and Aaron talk about getting feisty on Twitter, a possible AI bubble, NativePHP, an awesome game idea for Laracon, and more. Sponsored by Bento , WorkOS , NativePHP for Mobile , and Laracon US 2025 Interested in sponsoring Mostly Technical? Head to https://mostlytechnical.com/sponsor to learn more. (00:00) - 93 Degrees (06:39) - Aaron Gets Feisty (18:19) - AI Bubble? (24:56) - Vector Follow Up (35:26) - Party Follow Up (41:38) - Native PHP Revenue (48:58) - Aaron's Platform Overhaul Links: Low Energy Jeb Aaron's reply to the quote tweet criticizing DHH Open AI - Vector embeddings Drew Clements on Bluesky NativePHP post re: gross sales…

Mostly Technical

1
81: Nothing Ever Happens 1:23:51

14 weeks ago1:23:51

1:23:51

Ian and Aaron give updates on the Mostly Technical Party & what's new with Try Hard Studios before talking a little bit about politics (tariffs!), using AI, and more. Sponsored by Bento , WorkOS , Native PHP for Mobile , and Laracon US 2025 Interested in sponsoring Mostly Technical? Head to https://mostlytechnical.com/sponsor to learn more. (00:00) - Hanging In There (06:53) - Twin Dad Meetup Update (15:28) - Mostly Technical Party Update (24:27) - Try Hard Studios Update (31:28) - Mini Package (37:04) - AI Pricing (46:38) - Aaron's Hobby Horse (55:23) - A Little Politics Segment (01:10:44) - Course Update (01:17:29) - HelpSpot Update Links: Thunderbolts* A Minecraft Movie Mostly Technical Laracon Pre-Party! Givebutter Aaron's newsletter Windsurf Junie Warp ElevenLabs Trump orders tariffs on movies…

Mostly Technical

1
80: The Big Announcement w/ Taylor Otwell 1:17:06

15 weeks ago1:17:06

1:17:06

Ian and Aaron are joined by Taylor Otwell to discuss the Mostly Technical Party at Laracon, what exactly Taylor does on a day-to-day basis, how they all use AI, and so much more. Sponsored by Bento , WorkOS , Native PHP for Mobile , and Laracon US 2025 Interested in sponsoring Mostly Technical? Head to https://mostlytechnical.com/sponsor to learn more. (00:00) - Revenge of the Sith (09:18) - The Big Announcement (12:00) - Laracon US (14:57) - Taylor's Day-to-Day (21:57) - Forge Updates (28:00) - Starter Kits & WorkOS (36:35) - Using AI (55:11) - You Still Need Good Ideas (01:05:28) - Tina Fey & Amy Poehler (01:10:48) - Aaron's Climbing Wall Links: Mostly Technical Laracon Pre-Party! sponsored by Diagonal Revenge of the Sith re-release Andor Season 2 Kamal Jason McCreary on Twitter YAGNI Aaron's ChatGPT sidebar Aaron's video about AI OpenAI's Codex Tina Fey & Amy Poehler on tour Aaron's tweet about his climbing wall…

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1
79: Super Ultra Tilted 1:05:06

16 weeks ago1:05:06