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Meeting Needs Beyond the Clinic with Julie Quisenberry
Manage episode 502887724 series 3335700
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In this episode of the Move to Value Podcast, we continue our conversation with Julie Quisenberry of Coastal Horizons about what care management looks like on the front lines. Julie shares how her team supports patients facing housing insecurity, food insecurity, substance use, and behavioral health challenges, while also navigating language barriers and limited resources.
From expanding Hepatitis C treatment programs to building bilingual services and training staff in cultural competency and trauma-informed care, Julie offers a candid look at the realities of delivering whole-person care. She emphasizes the importance of celebrating small wins, collaborating with community partners, and adapting to constant change in Medicaid and tailored care plans.
This episode shines a light on both the challenges and the resilience of care managers working to improve outcomes and support their communities—one patient at a time.
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