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Empathy Over Process: A New Approach to Leadership
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In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Barry Slaymaker, President and CFO of ATC Development, for an insightful conversation about leadership, empathy, and the multifamily industry. Barry shares a powerful story about bending the rules to help a woman in need of housing, illustrating the profound impact empathy can have in decision-making. What begins as a routine housing application process turns into a life-changing moment, highlighting the true value of what the multifamily industry provides.
Through his story, Barry emphasizes the importance of leading with heart, creating supportive environments, and prioritizing people over processes. He also shares his top book recommendations, including Influence by Robert Cialdini, Unreasonable Hospitality by Danny Meyer, and Never Split the Difference by Chris Voss, offering valuable insights into understanding human behavior and emotions in leadership.
Tune in for an inspiring conversation on how leadership grounded in empathy can drive success and create meaningful impact in the multifamily industry, with lessons that extend beyond business into everyday life.
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