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The Empowered Customer with Richard Reukema
Manage episode 466422187 series 170190
Content provided by Carl Franklin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Carl Franklin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
How do customers take control of their data from merchants? Carl and Richard chat with Richard Reukema about his book The Empowered Customer. Richard discusses building a data cooperative between customers and merchants using ethical data handling techniques and technology to create mutual benefit. The conversation dives into how to get merchants to migrate from their loyalty programs into this more constructive and broader model.
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1963 episodes
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Manage episode 466422187 series 170190
Content provided by Carl Franklin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Carl Franklin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
How do customers take control of their data from merchants? Carl and Richard chat with Richard Reukema about his book The Empowered Customer. Richard discusses building a data cooperative between customers and merchants using ethical data handling techniques and technology to create mutual benefit. The conversation dives into how to get merchants to migrate from their loyalty programs into this more constructive and broader model.
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Similar to .NET Rocks!
The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
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The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
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We're streaming from Canada and sharing some stories from our trip.
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