066: Part 3 Dental Insurance

No Silver Spoons®

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In the final episode of the 'No Silver Spoons' insurance education series, host Sarah Beth Herman discusses the challenges and solutions for navigating dental insurance in 2025. The unpredictable year has seen subtle policy changes, shifting reimbursement models, and increased claim complexity. Sarah emphasizes the importance of thorough verification, smart claim submissions, and structured follow-ups to avoid costly mistakes. She provides actionable advice on building a robust verification system, educating patients, and streamlining the billing process. The episode also covers the importance of understanding non-standard policy clauses and offers tips for effective patient communication. Leaders are encouraged to build scalable systems and ensure their team is well-trained. Sarah's guidance aims to empower dental professionals to handle insurance confidently and achieve smoother operations.
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The content provided in this podcast, including by Sarah Beth Herman and any affiliated guests, is for informational purposes only and does not constitute professional advice, including but not limited to medical, legal, or business consulting services. Listeners engage with the content at their own risk and are responsible for any actions taken based on the information presented. No guarantees are made regarding the accuracy or completeness of the content. For any questions, clarifications, or crediting of sources, please contact us directly, and we will make necessary adjustments.

Chapters

1. 066: Part 3 Dental Insurance (00:00:00)

2. Why 2025 Is So Tricky for Insurance Teams (00:02:02)

3. Not What You Know – But What’s Evolved (00:03:41)

4. Verification Workflows That Actually Work (00:05:41)

5. Follow-Up That Doesn’t Fail: The 10-20-30 Rule (00:10:47)

6. Mastering Insurance Conversations with Patients (00:14:58)

7. Leadership That Scales Your Systems (00:16:15)