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Content provided by Nina Tulio and J Ladner, Nina Tulio, and J Ladner. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Nina Tulio and J Ladner, Nina Tulio, and J Ladner or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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Owning The CLIENT Experience

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Manage episode 476434004 series 2774047
Content provided by Nina Tulio and J Ladner, Nina Tulio, and J Ladner. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Nina Tulio and J Ladner, Nina Tulio, and J Ladner or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In this episode, we’re diving into what it really means to own your client experience—starting with relationship-building.

From the first hello to the post-appointment follow-up, every touchpoint matters.

We are sharing simple ways to strengthen client trust, boost retention, and build genuine loyalty that goes way beyond hair.

Plus, a few hot tips to elevate the client experience instantly. If you’re ready to turn one-time visits into long-term relationships, this one’s for you.

  continue reading

188 episodes

Artwork
iconShare
 
Manage episode 476434004 series 2774047
Content provided by Nina Tulio and J Ladner, Nina Tulio, and J Ladner. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Nina Tulio and J Ladner, Nina Tulio, and J Ladner or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In this episode, we’re diving into what it really means to own your client experience—starting with relationship-building.

From the first hello to the post-appointment follow-up, every touchpoint matters.

We are sharing simple ways to strengthen client trust, boost retention, and build genuine loyalty that goes way beyond hair.

Plus, a few hot tips to elevate the client experience instantly. If you’re ready to turn one-time visits into long-term relationships, this one’s for you.

  continue reading

188 episodes

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