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Owning The CLIENT Experience
Manage episode 476434004 series 2774047
In this episode, we’re diving into what it really means to own your client experience—starting with relationship-building.
From the first hello to the post-appointment follow-up, every touchpoint matters.
We are sharing simple ways to strengthen client trust, boost retention, and build genuine loyalty that goes way beyond hair.
Plus, a few hot tips to elevate the client experience instantly. If you’re ready to turn one-time visits into long-term relationships, this one’s for you.
188 episodes
Manage episode 476434004 series 2774047
In this episode, we’re diving into what it really means to own your client experience—starting with relationship-building.
From the first hello to the post-appointment follow-up, every touchpoint matters.
We are sharing simple ways to strengthen client trust, boost retention, and build genuine loyalty that goes way beyond hair.
Plus, a few hot tips to elevate the client experience instantly. If you’re ready to turn one-time visits into long-term relationships, this one’s for you.
188 episodes
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