The Client Experience Is The NEW Marketing No Stylist Left Behind podcast

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The Client Experience is the NEW Marketing

6d ago 27:16

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Buckle up.. In this week's episode we talk

- Old marketing = posting, ads, discounts

- New marketing = unforgettable client experience that does the talking for you

I- n 2025, your reputation is your marketing

Key Points: VALUE x VALUE

✔️ The Experience Starts Before They Sit in Your Chair

Booking process, confirmation, vibe check—all part of your brand

✔️ Word of Mouth is Now Experience-Driven

Clients don’t just share results—they share how they FELT
If the energy is off, they ghost—even with great hair

✔️ Retention IS Your Marketing

Loyal clients = walking, talking ads
The best “marketing strategy” is keeping clients obsessed with their experience
So Tune in and take some notes!

190 episodes

#Fashion and Beauty #Arts #Nina Tulio and J Ladner #J Ladner #Nina Tulio