It Takes Two: The Story of Technica’s Transformation

Now That's IT: Stories of MSP Success

In this episode of Now That’s IT: Stories of MSP Success, host Chris Massey sits down with Craig Fisher and David Izen of Technica Solutions to uncover how a chance meeting—and a well-timed kebab—sparked a complete transformation of their MSP business.

Craig and David share how they moved beyond the limitations of a technical-first approach to build a thriving, growth-driven MSP. They dive into the hard decisions, including shedding old habits, embracing EOS (Entrepreneurial Operating System), joining peer groups, and making bold moves to scale their business.

Listeners will gain insights into:

• Why purely technical focus limits growth and how to shift to a strategic mindset
• How EOS provided the structure and accountability to drive transformation
• The role of peer groups and industry connections in fueling business growth
• Key takeaways for MSP owners and leaders navigating today’s challenges

Whether you’re an MSP veteran or just starting out, Craig and David’s story is a testament to the power of partnership, resilience, and smart business strategy.

Tune in to discover how Technica turned a near-stagnation into an inspiring success story—and why “it takes two” to truly transform.

Let us help you unlock your business's full potential.

N-able Business Transformation is Expert led and Peer informed.These valuable executive programs are tailored to provide effective guidance and a faster path to a scalable and successful business.

Book a Call with Chris Massey now to learn what Business Transformation can do for you!

'Now that's it: Stories of MSP Success,' dives into the journeys of some of the trailblazers in our industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today.
Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew….. Now, that's it.
This podcast provides educational information about issues that may be relevant to information technology service providers.

Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice.

The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent.

Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors.

The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe.

All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements.

Chapters

1. Early Career Pressures (00:00:00)

2. Technica Before Craig (00:04:15)

3. The Kebab Partnership (00:09:44)

4. Navigating Partnership Challenges (00:16:44)

5. 2023: Overcoming Major Setbacks (00:22:02)

6. EOS Implementation and Peer Groups (00:25:14)

7. The Race to Berlin and Future Plans (00:31:04)