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IT services: why the days of sheer people-based delivery are numbered

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Manage episode 443986346 series 3372928
Content provided by One Thing Today in Tech. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by One Thing Today in Tech or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In today’s episode, Yugal Joshi, a partner at Everest Group, a research and advisory company, talks about how the world of tech services is changing rapidly. The expectation is that what was manual and time-consuming yesterday should be codified and efficient today. Value is to be had at incrementally higher levels of abstraction and outcomes will matter much more than the tech under the hood. The broader message is that the days of sheer human driven tech services are fast numbered.

  continue reading

474 episodes

Artwork
iconShare
 
Manage episode 443986346 series 3372928
Content provided by One Thing Today in Tech. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by One Thing Today in Tech or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In today’s episode, Yugal Joshi, a partner at Everest Group, a research and advisory company, talks about how the world of tech services is changing rapidly. The expectation is that what was manual and time-consuming yesterday should be codified and efficient today. Value is to be had at incrementally higher levels of abstraction and outcomes will matter much more than the tech under the hood. The broader message is that the days of sheer human driven tech services are fast numbered.

  continue reading

474 episodes

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