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Outsourcing generative AI projects: how satisfied are enterprise customers?

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Manage episode 440651395 series 3372928
Content provided by One Thing Today in Tech. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by One Thing Today in Tech or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

How satisfied are enterprise customers with the results of their outsourcing investments when it comes to generative AI? Mrinal Rai, assistant director and principal analyst at ISG, unpacks what the technology sourcing and advisory company’s customers are saying about this. Rai, who leads research for the future of work and enterprise customer experience at ISG, adds that irrespective of current challenges, and less-than-satisfactory results in some specific areas, large businesses plan to keep up their AI investments.

  continue reading

474 episodes

Artwork
iconShare
 
Manage episode 440651395 series 3372928
Content provided by One Thing Today in Tech. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by One Thing Today in Tech or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

How satisfied are enterprise customers with the results of their outsourcing investments when it comes to generative AI? Mrinal Rai, assistant director and principal analyst at ISG, unpacks what the technology sourcing and advisory company’s customers are saying about this. Rai, who leads research for the future of work and enterprise customer experience at ISG, adds that irrespective of current challenges, and less-than-satisfactory results in some specific areas, large businesses plan to keep up their AI investments.

  continue reading

474 episodes

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