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They Built an AI For Business, Found Product-Market Fit, and It Spoke on the Podcast | Ep.252 Mat Giordano, Justin Ballen, & AIDEN

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Manage episode 489592750 series 3260553
Content provided by OnTheStacks and Bill Corcoran Jr.. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by OnTheStacks and Bill Corcoran Jr. or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

What does it take to build a multi-purpose AI assistant from scratch—and get it working inside actual businesses? In this episode, Mat Giordano and Justin Ballen share the story behind AIDEN, a telecom-grade AI assistant they built for businesses and Managed Service Providers (MSPs). AIDEN isn’t a concept. It’s already in the market—answering calls, syncing with CRMs like Salesforce and Monday.com, integrating into Microsoft Teams, and handling complex voice and chat tasks 24/7.

🎤 In this episode, we cover:

🔧 How they built and launched AIDEN with no VC funding
💼 What it took to land paying clients early
🎤 The moment they let AIDEN speak live—unscripted—on the podcast
🧠 How AI that integrates with VoIP, CRMs, and Teams is changing how businesses operate
📈 How AIDEN helps companies increase efficiency without cutting staff
🚀 What it really takes to redefine artificial intelligence for business

🔹 Learn more: https://www.meetAIDEN.co

🤑 Want to Build a Podcast the Drives Business Results? Learn How Here 👉🏼 https://www.OnTheStacks.com

  continue reading

246 episodes

Artwork
iconShare
 
Manage episode 489592750 series 3260553
Content provided by OnTheStacks and Bill Corcoran Jr.. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by OnTheStacks and Bill Corcoran Jr. or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

What does it take to build a multi-purpose AI assistant from scratch—and get it working inside actual businesses? In this episode, Mat Giordano and Justin Ballen share the story behind AIDEN, a telecom-grade AI assistant they built for businesses and Managed Service Providers (MSPs). AIDEN isn’t a concept. It’s already in the market—answering calls, syncing with CRMs like Salesforce and Monday.com, integrating into Microsoft Teams, and handling complex voice and chat tasks 24/7.

🎤 In this episode, we cover:

🔧 How they built and launched AIDEN with no VC funding
💼 What it took to land paying clients early
🎤 The moment they let AIDEN speak live—unscripted—on the podcast
🧠 How AI that integrates with VoIP, CRMs, and Teams is changing how businesses operate
📈 How AIDEN helps companies increase efficiency without cutting staff
🚀 What it really takes to redefine artificial intelligence for business

🔹 Learn more: https://www.meetAIDEN.co

🤑 Want to Build a Podcast the Drives Business Results? Learn How Here 👉🏼 https://www.OnTheStacks.com

  continue reading

246 episodes

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