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Ep. 29 - Managing Customer Support
Manage episode 441998191 series 3492769
Content provided by Stephen Hawes. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Stephen Hawes or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Finding the right way to offer customer support can be tricky. You can't run everything yourself forever if you intend to continue your growth. There are so many ways this can go wrong, so make sure to take the time to plan this out as best as possible before you dive in.
In this episode, we will dive deep into how we handled building our support team and the hurdles that came with it.
----------------------------------
Do you have any questions, comments, or topic suggestions? Email us at [email protected]. We'd love to hear from you!
To find out more about what we do, check out Opulo.io
To see everything else we do, including social media, check out Opulo.start.page
O.H.M. Podcast Merch is now here!
Intro song:
Ad song:
Hosted on Acast. See acast.com/privacy for more information.
39 episodes
Share
Manage episode 441998191 series 3492769
Content provided by Stephen Hawes. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Stephen Hawes or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Finding the right way to offer customer support can be tricky. You can't run everything yourself forever if you intend to continue your growth. There are so many ways this can go wrong, so make sure to take the time to plan this out as best as possible before you dive in.
In this episode, we will dive deep into how we handled building our support team and the hurdles that came with it.
----------------------------------
Do you have any questions, comments, or topic suggestions? Email us at [email protected]. We'd love to hear from you!
To find out more about what we do, check out Opulo.io
To see everything else we do, including social media, check out Opulo.start.page
O.H.M. Podcast Merch is now here!
Intro song:
Ad song:
Hosted on Acast. See acast.com/privacy for more information.
39 episodes
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Similar to Open Hardware Manufacturing Podcast
Android Backstage, a podcast by and for Android developers. Hosted by developers from the Android engineering team, this show covers topics of interest to Android programmers, with in-depth discussions and interviews with engineers on the Android team at Google. Subscribe to Android Developers YouTube → https://goo.gle/AndroidDevs
…
continue reading
The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
…
continue reading
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…
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Show notes are at https://stevelitchfield.com/sshow/chat.html
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Investor Shayle Kann is asking big questions about how to decarbonize the planet: How cheap can clean energy get? Will artificial intelligence speed up climate solutions? Where is the smart money going into climate technologies? Every week on Catalyst, Shayle explains the world of climate tech with prominent experts, investors, researchers, and executives. Produced by Latitude Media.
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Defensive Security Podcast - Malware, Hacking, Cyber Security & Infosec
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…
continue reading
Material is a weekly discussion about the Google and Android universe. Your intrepid hosts try to answer the question, “What holds up the digital world?” The answer, so far, is that it’s Google all the way down. Hosted by Andy Ihnatko and Florence Ion.
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TechStuff is getting a system update. Everything you love about Tech Stuff now twice the bandwidth with new hosts, Oz Woloshyn (Sleepwalkers) and Karah Preiss (Sleepwalkers). Oz and Karah bring humour and wit to the table as they break down what's happening in tech...and what it says about us. TechStuff is the podcast where technology meets culture. We speak to the folks building the future to understand what tomorrow will look like and how our technology is changing us: how we live, how we ...
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continue reading
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