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Applying the Disney Standard: Communication & Combustion Points | E257
Manage episode 488303641 series 3254560
Content provided by Optometry: The Ultimate O.D. Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Optometry: The Ultimate O.D. Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Applying the Disney Standard: Communication & Combustion Points | E257
Highlights from this episode:
Applying the Disney Standard: Communication & Combustion Points | E257 (01:05)
Closing Thought: The power of positive feedback (19:28)
One of my practice's main core values is "Care". This value has evolved over the last year as it became clear that we were very good at caring for our patients... but we were NOT caring for each other as team members. This led me to implement principles from the Disney Institute to help our staff support each other while still giving incredible patient care. This also required a shift in focus from purely monetary goals to prioritizing a positive team environment. As we've implemented these changes, there is a night and day difference in attitudes and energy in our practice!
396 episodes
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Manage episode 488303641 series 3254560
Content provided by Optometry: The Ultimate O.D. Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Optometry: The Ultimate O.D. Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Applying the Disney Standard: Communication & Combustion Points | E257
Highlights from this episode:
Applying the Disney Standard: Communication & Combustion Points | E257 (01:05)
Closing Thought: The power of positive feedback (19:28)
One of my practice's main core values is "Care". This value has evolved over the last year as it became clear that we were very good at caring for our patients... but we were NOT caring for each other as team members. This led me to implement principles from the Disney Institute to help our staff support each other while still giving incredible patient care. This also required a shift in focus from purely monetary goals to prioritizing a positive team environment. As we've implemented these changes, there is a night and day difference in attitudes and energy in our practice!
396 episodes
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Similar to Optometry: The Ultimate O.D.
Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
…
continue reading
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…
continue reading
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…
continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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