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The Power of a TEAM Approach to the Patient Journey | E248
Manage episode 476217840 series 3254560
Content provided by Optometry: The Ultimate O.D. Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Optometry: The Ultimate O.D. Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
The Power of a TEAM Approach to the Patient Journey | E248
Highights from this episode:
The Power of a TEAM Approach to the Patient Journey (00:52)
Closing Thought: Success vs. Happiness (14:09)
The last office meeting we had was probably one of the best we've ever had in regards to strengthening our efficiency and improving our office culture. We sat down and every department listed out things that were slowing them down in their workflows along the patient journey through the practice. Eyes were opened and so many things came to light that were simple fixes but have been a thorn in the side for a while, just never properly communicated so they could be remedied. Let me walk you through exactly how I structured the meeting and uncovered these hidden annoyances!
Join in the conversation and subscribe to the podcast to keep up with all the great content coming down the pipe! For exclusive content, be sure to register your email on our website and I will be sending out newsletters and other great bonuses as we go. I love getting feedback, questions, suggestions, etc. so contact me atwww.theultimateod.com, on social media (click here for ->YouTube,Twitter,Instagram,Facebook) OR, just shoot me an email at [email protected] and I’d be happy to chat!
389 episodes
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Manage episode 476217840 series 3254560
Content provided by Optometry: The Ultimate O.D. Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Optometry: The Ultimate O.D. Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
The Power of a TEAM Approach to the Patient Journey | E248
Highights from this episode:
The Power of a TEAM Approach to the Patient Journey (00:52)
Closing Thought: Success vs. Happiness (14:09)
The last office meeting we had was probably one of the best we've ever had in regards to strengthening our efficiency and improving our office culture. We sat down and every department listed out things that were slowing them down in their workflows along the patient journey through the practice. Eyes were opened and so many things came to light that were simple fixes but have been a thorn in the side for a while, just never properly communicated so they could be remedied. Let me walk you through exactly how I structured the meeting and uncovered these hidden annoyances!
Join in the conversation and subscribe to the podcast to keep up with all the great content coming down the pipe! For exclusive content, be sure to register your email on our website and I will be sending out newsletters and other great bonuses as we go. I love getting feedback, questions, suggestions, etc. so contact me atwww.theultimateod.com, on social media (click here for ->YouTube,Twitter,Instagram,Facebook) OR, just shoot me an email at [email protected] and I’d be happy to chat!
389 episodes
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Similar to Optometry: The Ultimate O.D.
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