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Using Machine Learning to Improve Dialog Flow in Conversational Applications
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In this episode of the Data Show, I spoke with Alan Nichol, co-founder and CTO of Rasa, a startup that builds open source tools to help developers and product teams build conversational applications. About 18 months ago, there was tremendous excitement and hype surrounding chatbots, and while things have quieted lately, companies and developers continue to refine and define tools for building conversational applications. We spoke about the current state of chatbots, specifically about the types of applications developers are building today and how he sees conversational applications evolving in the near future.
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