AI and The Human Touch - Interview with Franck Arnold, Managing Director, The Savoy

Over Here, Over There

Franck Arnold, Managing Director of The Savoy in London, reveals his hospitality strategy, which is revolutionizing luxury service!
In this clip from the "Learning from the Best" series of the Podcast "Over Here, Over There" in cooperation with @EvenlodeFilms, Mr. Arnold breaks down the critical balance between cutting-edge AI and the irreplaceable human connection. Discover how top-tier hotels like The Savoy are navigating the future of hospitality, blending technology with heart-warming personal service.
What happens when robots meet human empathy? Mr. Arnold exposes the secrets that keep luxury hospitality alive and thriving. Learn how The Savoy stays ahead of the game by:

• Mastering AI efficiency
  
• Preserving the magic of human interaction
  
• Creating unforgettable guest experiences

Don't miss these game-changing insights from one of the world's most innovative hotel leaders!
Are you ready to learn from the best? Watch the full-length podcast episode on YouTube here:
Insights from The Savoy - Interview with Franck Arnold, Managing Director
Check out all our episodes at overhereoverthere.org.
#HospitalityInnovation #AIandHumanTouch #LuxuryHospitality #TheSavoy #FranckArnold #FutureOfService #ai #podcast #overhereoverthere
🌍 From the legendary Savoy Hotel to your screen - wisdom that will change how you think about service! 🔑

Chapters

1. Intro - Motion Graphic (00:00:00)

2. AI versus the Human Touch (00:00:05)

3. The Uses of AI (00:00:30)

4. AI is perfect, but... (00:01:35)

5. The need for humanity and its imperfections (00:01:58)

6. What robots will be used for. (00:03:28)

7. Luxury level requires more than AI (00:04:14)

8. The Savoy's staff and customer service (00:05:05)