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The Job of Debt Collector

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Manage episode 299082632 series 2965899
Content provided by MetCredit. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by MetCredit or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

The popular image of debt collection is a bunch of snarling, angry, vindictive trolls who find joy in making life miserable. They follow you around with a money magnet, siphoning your hard-earned cash that you want to use for other things. But debtors have already used their money for other things, and can't afford the new things. Small and medium businesses worry about how collections will affect their relationship with their customers, and their reputation. Debt is a human problem, which means integrity and honesty are a big part of the collections job. It takes sensitivity, creativity, and a desire to help. Episode 4 of Overdue Advice takes a first look at "The Job of Debt Collector" with MetCredit Collection Manager, Katrina Nilsen.

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48 episodes

Artwork
iconShare
 
Manage episode 299082632 series 2965899
Content provided by MetCredit. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by MetCredit or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

The popular image of debt collection is a bunch of snarling, angry, vindictive trolls who find joy in making life miserable. They follow you around with a money magnet, siphoning your hard-earned cash that you want to use for other things. But debtors have already used their money for other things, and can't afford the new things. Small and medium businesses worry about how collections will affect their relationship with their customers, and their reputation. Debt is a human problem, which means integrity and honesty are a big part of the collections job. It takes sensitivity, creativity, and a desire to help. Episode 4 of Overdue Advice takes a first look at "The Job of Debt Collector" with MetCredit Collection Manager, Katrina Nilsen.

  continue reading

48 episodes

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