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Payroll Crisis: What happens when the Time system goes down for 10 weeks in December for over 100k Employees?
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Join this episode with very special guest Chris McKee who has led global payroll at multiple Fortune 500 companies. Hear his POV on how he and his team handled one of the worst nightmares you can image: The Time & Attendance system going down for 10 weeks time due to a cybersecurity incident. To make matters worse, it happened in December right before US year-end.Chris shares insights into handling crisis management including when the contingency plan does not prepare you. He shares the impact on employees and how to deal with that, the response from senior leadership and how it has a huge impact, along with how they made it through after 10 weeks of no time data including reconciling all of the payroll data!
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