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Customer Relations: A Pediatrician's Guide Inspired by PayPal

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Manage episode 478859558 series 3533994
Content provided by UT Health San Antonio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by UT Health San Antonio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Link for CME Credit

https://cmetracker.net/UTHSCSA/Publisher?page=pubOpen#/getCertificate/10098640

Join host Holly Wayment on Pediatrics Now as she explores the intersection of medicine and customer service with Matthew Anderson, Vice President of Customer Service for PayPal and Venmo. Discover how principles from the corporate world can enhance patient care and communication in pediatric settings. Learn the significance of humanizing interactions and the critical components that can transform transactional activities into meaningful relationships. Matthew shares personal experiences and practical advice that empower practitioners and their medical teams. Tune in and gain insights to revolutionize patient engagement and satisfaction.

  continue reading

100 episodes

Artwork
iconShare
 
Manage episode 478859558 series 3533994
Content provided by UT Health San Antonio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by UT Health San Antonio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Link for CME Credit

https://cmetracker.net/UTHSCSA/Publisher?page=pubOpen#/getCertificate/10098640

Join host Holly Wayment on Pediatrics Now as she explores the intersection of medicine and customer service with Matthew Anderson, Vice President of Customer Service for PayPal and Venmo. Discover how principles from the corporate world can enhance patient care and communication in pediatric settings. Learn the significance of humanizing interactions and the critical components that can transform transactional activities into meaningful relationships. Matthew shares personal experiences and practical advice that empower practitioners and their medical teams. Tune in and gain insights to revolutionize patient engagement and satisfaction.

  continue reading

100 episodes

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