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The anti-advice that we want to vent about

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Manage episode 482131461 series 2937583
Content provided by Ashleigh Goodchild. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ashleigh Goodchild or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Send us a text

Ash and Nikki from Rezzi Strata challenge conventional real estate wisdom with over 45 years of combined industry experience, offering fresh perspectives on success, client relationships, and work-life integration.
• Anti-advice on vacation disconnection: checking emails while away can actually reduce anxiety and prevent overwhelming return pileups
• The myth of needing expensive cars: staying within your means and being authentic matters more than projecting an artificial image of success
• Building genuine relationships with clients creates trust and understanding in both directions, contrary to advice about maintaining strict professional boundaries
• Delegation is essential for growth - documenting processes and trusting your team allows you to focus on client relationships
• "The customer is always right" isn't always true - tactful communication about legal or procedural matters preserves relationships while guiding clients toward better decisions
• Self-care looks different for everyone - find what genuinely helps you relax rather than forcing yourself into prescribed methods
• Values-based decision making helps explain priorities to both clients and family members, especially when explaining choices to children
If you have anti-advice you've been given that you want us to discuss in our next episode, please DM us - we'd love to continue this series!
PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is kindly sponsored by The Associates Co.

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+
Head over to www.theassociatesco.com

This podcast is kindly sponsored by The Efficiency Co.

We are a dedicated consultancy, training, and support partner for innovative real estate organisations.
Specialising in agency operations, team development and technology integration, we provide the insight, support, and training to maximise your performance.
Our toolbox includes 1:1 Coaching for industry pros, 1:1 Personal Strategy Sessions, Team Engagement Workshops and Bespoke Agency Consultation
Support the show

  continue reading

Chapters

1. The anti-advice that we want to vent about (00:00:00)

2. Welcome and Introduction (00:01:02)

3. Debunking Vacation Advice Myths (00:03:07)

4. Do You Need a Fancy Car? (00:09:09)

5. Value Systems and Personal Priorities (00:17:07)

6. Client Relationships: How Close Is Too Close? (00:23:58)

7. Delegation and Control Issues (00:29:15)

8. Is the Customer Always Right? (00:35:00)

189 episodes

Artwork
iconShare
 
Manage episode 482131461 series 2937583
Content provided by Ashleigh Goodchild. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ashleigh Goodchild or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Send us a text

Ash and Nikki from Rezzi Strata challenge conventional real estate wisdom with over 45 years of combined industry experience, offering fresh perspectives on success, client relationships, and work-life integration.
• Anti-advice on vacation disconnection: checking emails while away can actually reduce anxiety and prevent overwhelming return pileups
• The myth of needing expensive cars: staying within your means and being authentic matters more than projecting an artificial image of success
• Building genuine relationships with clients creates trust and understanding in both directions, contrary to advice about maintaining strict professional boundaries
• Delegation is essential for growth - documenting processes and trusting your team allows you to focus on client relationships
• "The customer is always right" isn't always true - tactful communication about legal or procedural matters preserves relationships while guiding clients toward better decisions
• Self-care looks different for everyone - find what genuinely helps you relax rather than forcing yourself into prescribed methods
• Values-based decision making helps explain priorities to both clients and family members, especially when explaining choices to children
If you have anti-advice you've been given that you want us to discuss in our next episode, please DM us - we'd love to continue this series!
PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is kindly sponsored by The Associates Co.

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+
Head over to www.theassociatesco.com

This podcast is kindly sponsored by The Efficiency Co.

We are a dedicated consultancy, training, and support partner for innovative real estate organisations.
Specialising in agency operations, team development and technology integration, we provide the insight, support, and training to maximise your performance.
Our toolbox includes 1:1 Coaching for industry pros, 1:1 Personal Strategy Sessions, Team Engagement Workshops and Bespoke Agency Consultation
Support the show

  continue reading

Chapters

1. The anti-advice that we want to vent about (00:00:00)

2. Welcome and Introduction (00:01:02)

3. Debunking Vacation Advice Myths (00:03:07)

4. Do You Need a Fancy Car? (00:09:09)

5. Value Systems and Personal Priorities (00:17:07)

6. Client Relationships: How Close Is Too Close? (00:23:58)

7. Delegation and Control Issues (00:29:15)

8. Is the Customer Always Right? (00:35:00)

189 episodes

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