The anti-advice that we want to vent about

PM Collective - The ART of property management

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Ash and Nikki from Rezzi Strata challenge conventional real estate wisdom with over 45 years of combined industry experience, offering fresh perspectives on success, client relationships, and work-life integration.
• Anti-advice on vacation disconnection: checking emails while away can actually reduce anxiety and prevent overwhelming return pileups
• The myth of needing expensive cars: staying within your means and being authentic matters more than projecting an artificial image of success
• Building genuine relationships with clients creates trust and understanding in both directions, contrary to advice about maintaining strict professional boundaries
• Delegation is essential for growth - documenting processes and trusting your team allows you to focus on client relationships
• "The customer is always right" isn't always true - tactful communication about legal or procedural matters preserves relationships while guiding clients toward better decisions
• Self-care looks different for everyone - find what genuinely helps you relax rather than forcing yourself into prescribed methods
• Values-based decision making helps explain priorities to both clients and family members, especially when explaining choices to children
If you have anti-advice you've been given that you want us to discuss in our next episode, please DM us - we'd love to continue this series!
PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

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Chapters

1. The anti-advice that we want to vent about (00:00:00)

2. Welcome and Introduction (00:01:02)

3. Debunking Vacation Advice Myths (00:03:07)

4. Do You Need a Fancy Car? (00:09:09)

5. Value Systems and Personal Priorities (00:17:08)

6. Client Relationships: How Close Is Too Close? (00:23:59)

7. Delegation and Control Issues (00:29:16)

8. Is the Customer Always Right? (00:35:01)