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La importancia de un Centro de Excelencia para tu ecosistema de CX
Manage episode 404623541 series 1028207
Content provided by Jesus Hoyos. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jesus Hoyos or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
El Centro de Excelencia como opción para cerrar la brecha entre la estrategia y la tecnología.#capsulasdecustomerengagement #solvis #cx2advisory #coe #cx #crmRazones comunes por las que no se utiliza el CRM al máximo potencialhttps://www.cx2advisory.com/blog/razones-comunes-por-las-que-no-se-utiliza-el-crm-al-mximo-potencialElementos claves para tu presupuesto de CRMhttps://www.cx2advisory.com/blog/estas-presupuestando-un-crmSolvis Consultinghttps://www.solvisconsulting.com/Hablemoshttps://calendly.com/jesushoyos-cx2advisory/30-minuntes-meetingCategorías y Elementos de Centro de Excelencia.1 - Manejo de Clientes- Modelo de Datos- Manejo de Campañas - Funnel Integrado- Omnicanalidad- Ciclo de Relacionamiento2 - Dominios- Metodología Ágil- Pruebas de Conceptos- Pilotos- Reusó de Diseños y Funcionalidad- Integraciones- Estándares de Implementaciones, Pruebas y Desarrollo- Arquitecturas- Adopción y Capacitación a Usuarios- Mantenimiento y Manejo de Versiones Nuevas de los Proveedores3 - Liderazgo- Equipo CoE- Apoyo CxO (RR.HH, TI, Marketing, Ventas, Servicio)- Gente, Roles y Responsabilidades- Capacitación Continua- Manejo del Cambio- Métricas- Presupuestos- Procesos- Gobierno de Datos
…
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¡Hablemos!
Solvis Consulting - servicios de implementación y auditoria de CRM, Omnicanalidad y Datos.
Cx2Advisory - servicios de coaching y mentoría de CRM, apoyo a proveedores de CRM como analista independiente e influenciador.
Conectemos en LinkedIn.
Agenda 30 minutos para ver como colaboramos.
260 episodes
Share
Manage episode 404623541 series 1028207
Content provided by Jesus Hoyos. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jesus Hoyos or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
El Centro de Excelencia como opción para cerrar la brecha entre la estrategia y la tecnología.#capsulasdecustomerengagement #solvis #cx2advisory #coe #cx #crmRazones comunes por las que no se utiliza el CRM al máximo potencialhttps://www.cx2advisory.com/blog/razones-comunes-por-las-que-no-se-utiliza-el-crm-al-mximo-potencialElementos claves para tu presupuesto de CRMhttps://www.cx2advisory.com/blog/estas-presupuestando-un-crmSolvis Consultinghttps://www.solvisconsulting.com/Hablemoshttps://calendly.com/jesushoyos-cx2advisory/30-minuntes-meetingCategorías y Elementos de Centro de Excelencia.1 - Manejo de Clientes- Modelo de Datos- Manejo de Campañas - Funnel Integrado- Omnicanalidad- Ciclo de Relacionamiento2 - Dominios- Metodología Ágil- Pruebas de Conceptos- Pilotos- Reusó de Diseños y Funcionalidad- Integraciones- Estándares de Implementaciones, Pruebas y Desarrollo- Arquitecturas- Adopción y Capacitación a Usuarios- Mantenimiento y Manejo de Versiones Nuevas de los Proveedores3 - Liderazgo- Equipo CoE- Apoyo CxO (RR.HH, TI, Marketing, Ventas, Servicio)- Gente, Roles y Responsabilidades- Capacitación Continua- Manejo del Cambio- Métricas- Presupuestos- Procesos- Gobierno de Datos
…
continue reading
¡Hablemos!
Solvis Consulting - servicios de implementación y auditoria de CRM, Omnicanalidad y Datos.
Cx2Advisory - servicios de coaching y mentoría de CRM, apoyo a proveedores de CRM como analista independiente e influenciador.
Conectemos en LinkedIn.
Agenda 30 minutos para ver como colaboramos.
260 episodes
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Similar to Podcast de CRM con Jesús Hoyos
We're no longer publishing new episodes of this podcast, but check out our podcast Consider This, where we help you make sense of a major news story and what it means to you six days a week.
…
continue reading
1
The Brutal Truth about Sales and Selling - We interview the world's best B2B Enterprise salespeople.
Brian Burns
11k279
No BS Allowed - Are you sick of empty suits telling you to work harder? - Learn about The Maverick Selling Method, which models the world's best salespeople and what they do differently. If you are in sales and are passionate about selling, you will like this podcast. The focus is on b2b sales and selling. If you are selling or in sales, this podcast is for you. I cover cold calling, spin selling, challenger sale, solution selling, and advanced selling skills. Strategic selling, LinkedIn, sa ...
…
continue reading
The daily drama of money and work from the BBC.
…
continue reading
News and views on business and the world of personal finance. Plus the very latest from the financial markets around the globe
…
continue reading
Breaking news on the environment, climate change, pollution, and endangered species. Also featuring Climate Connections, a special series on climate change co-produced by NPR and National Geographic.
…
continue reading
The definitive business podcast from the BBC. Each week, the BBC's Evan Davis is joined by bosses, entrepreneurs and industry experts, to lift the lid on how their businesses work, and what it’s like to be in charge. They discuss a big issue, a big challenge, or a big question facing their industry. From managing AI to managing millennials, from supermarkets to supercharging a new product. And our guests will share their stories of success and failure along the way. Podcasts are published ev ...
…
continue reading
Your online home for leadership lessons for both the church and the workplace.
…
continue reading
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Go offline with the Player FM app!
