186: CannonDesign’s Billie, An AI Companion Transforming Architectural Workflows

Practice Disrupted by Practice of Architecture

How can AI transform knowledge sharing and efficiency in architecture?

In the latest episode of Practice Disrupted, Evelyn Lee explores how artificial intelligence is reshaping workflows in architecture firms. She is joined by Emily Lotterer, National Marketing Operations Leader at CannonDesign, and Joel Yow, Director of Digital Products, to discuss the firm’s AI-powered tool, Billie. Designed as an internal AI companion, Billie helps streamline knowledge sharing, improve efficiency, and enhance collaboration across the firm.

The conversation begins with the origins of Billie, which started as an AI hackathon project before evolving into a firm-wide tool. Emily and Joel share insights on how CannonDesign built and implemented Billy, balancing automation with human expertise to ensure security, accuracy, and practical value. They discuss how the tool is used across different departments, from marketing and HR to project teams searching for critical design data.

Evelyn and her guests also explore the broader implications of AI in architecture, from ethical considerations to the evolving role of architects in a technology-driven workplace. They discuss the importance of data quality, adoption strategies, and how AI can free up time for architects to focus on high-value, creative work.

"AI isn’t here to replace architects—it’s here to help us focus on what we do best." – Joel Yow

The episode concludes with reflections on the future of AI in architecture and advice for firms looking to integrate AI tools into their workflows.

Guests:

Emily Lotterer is the National Marketing Operations Leader at CanonDesign, where she specializes in optimizing marketing systems, streamlining workflows, and integrating technology into business development strategies. She played a key role in shaping Billie, ensuring that AI supports—rather than replaces—human creativity and collaboration.

Joel Yow is the Director of Digital Products at CanonDesign, where he leads AI and technology initiatives that enhance design processes and firm-wide efficiency. With a background in design, entrepreneurship, and data strategy, he previously founded Linear A, a firm focused on integrating data-driven insights into architecture and design.

📍 Show Links:

• Connect with Emily Lotterer on LinkedIn
• Connect with Joel Yow on LinkedIn
• Learn more about CanonDesign

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