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PAPod 544 - Navigating the Queues of Chaos: A Tale from the TSA

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Manage episode 480419982 series 3370178
Content provided by Todd Conklin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Todd Conklin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Join host Todd Conklin as he recounts a humorous and eye-opening experience at a Houston airport, navigating an empty TSA line designed for a crowd. Dive into the conversation about design choices and their impact on efficiency and effectiveness, guided by insights from Don Norman's work. Explore how our systems often dictate behavior, and why their design matters, especially when they seem absurd. This episode raises important questions about the balance between convenience and efficiency in safety and bureaucratic systems.

  continue reading

602 episodes

Artwork
iconShare
 
Manage episode 480419982 series 3370178
Content provided by Todd Conklin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Todd Conklin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Join host Todd Conklin as he recounts a humorous and eye-opening experience at a Houston airport, navigating an empty TSA line designed for a crowd. Dive into the conversation about design choices and their impact on efficiency and effectiveness, guided by insights from Don Norman's work. Explore how our systems often dictate behavior, and why their design matters, especially when they seem absurd. This episode raises important questions about the balance between convenience and efficiency in safety and bureaucratic systems.

  continue reading

602 episodes

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