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Ep. 14 - Orchestrate or Stagnate: Rethinking Procurement for Business Impact - with Alexander Pilsl
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How do you turn a clunky ERP-based procurement process into a driver of >10% savings?
In this episode, host Richard McIntosh speaks with Alexander Pilsl, Director Procurement at TeamViewer, about how modern procurement orchestration can directly drive measurable business value. Alexander shares how his team replaced a legacy ERP-based process with a flexible orchestration layer—unlocking transparency, early engagement, and savings by involving procurement early.
With a focus on stakeholder-led tech selection, agile iteration, and user adoption, Alexander outlines the factors that helped TeamViewer move fast. He also discusses how the team managed organisational change, streamlined approval paths, and began shifting focus toward AI, spend management, and business-aligned communication.
You'll learn:
1. How orchestration technology helped TeamViewer embed procurement earlier and drive measurable impact
2. How engaging stakeholders in the RFP process boosted tool adoption and ownership
3. How over-involving people in workflows created bottlenecks—and what fixed it
4. How TeamViewer used process data to move from P2P to proactive spend management
5. Why ditching procurement-speak helps CPOs influence business decisions
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Get in touch with Alexander Pilsl on LinkedIn: https://www.linkedin.com/in/alexanderpilsl/
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About the host Richard McIntosh:
Richard McIntosh, Partner at H&Z Management Consulting, has spent over 23 years helping procurement leaders succeed. Richard is an avid rugby fan, and a children's rugby coach, with a passion for helping children to become their best selves through sports. He spends his time outside of work with his wife and children.
Get in touch with Richard McIntosh on LinkedIn: https://www.linkedin.com/in/mcintosh-richard/
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The Procurement Initiative Leaders Podcast is powered by H&Z Management Consulting in collaboration with SAWOO.
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