73 - How to Avoid Sacrificing Patient Care While Trying to Be More Efficient

Productivity MD

Efficiency is key in healthcare, but how do you move faster without sacrificing patient care?

In this episode, Dr. Ann Tsung and Dr. Bradey Block, host of The Physician's Guide to Doctoring Podcast, shares valuable insights on how to improve patient interactions, enhance trust, and manage your time without compromising the quality of care.

From asking the right questions to leveraging technology and creating boundaries, this episode provides actionable strategies to optimize your practice.

Key Points From This Episode:

1. The Podcast Origin: How the podcast began as a way to learn from communication experts to improve patient interactions and efficiency without sacrificing care quality.
2. The Doctor-Patient Relationship
3. Why asking “What worries you about this?” builds immediate trust and uncovers hidden concerns.
4. How completing notes immediately reduces attention residue and mental clutter.
5. Why multitasking during patient visits erodes connection—and what to do instead.
6. How to use simple language, compassionate framing, and intentional introductions to deepen rapport.
7. Tools like AI, structured boundaries, and focused presence to reclaim time without sacrificing care.
8. The Illusion of Multitasking:Typing while listening isn’t the same as being fully present. Patients sense when you're distracted—even if you’re technically hearing them.
9. Recognizing fluid balance instead of Static Balance

Resources:

• Follow Dr. Bradley Block Physician Guide to Doctoring
• The Physicians Guide to Doctoring Podcast

Listen to the previous episodes here

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Show Notes - How to Avoid Sacrificing Patient Care While Trying to Be More Efficient

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https://www.productivitymd.com/2025/04/18/episode-73/