Why Most Property Management Companies Struggle to Scale - with Mark Brower

Property Management Success

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Why is it so hard to scale a property management company beyond a few hundred doors? In this episode of the Property Management Success Podcast, Mark Brower and Tony Cline go deep into the biggest obstacles holding property managers back from real growth—and why so many operators stay stuck at 200–500 units. From irrational landlord expectations to the dangers of one-off client exceptions, they break down the systemic reasons scaling is so elusive in this industry.

You’ll learn:

• Why low barriers to entry are actually hurting the PM industry
• The difference between creating options vs. exceptions for clients
• How to structure your team to grow without burning out
• Whether expanding to new markets makes sense—or if you should go deeper locally
• Why creating a wealth builder program might be smarter than you think

This conversation blends sharp insights with real-world experience from two leaders in the property management space. If you’re serious about scaling your PM business the right way, this episode is a must-listen.

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Join fellow property management entrepreneurs and 6 expert coaches in a small, private high level event at a mansion style venue with a private chef and personally selected attendees to maximize the value you receive while at the event.
Join the waitlist for additional information here: https://ONYXwaitlist.com
Save the dates! July 13th - 16th, 2025

visit pmsuccess.com for more value packed property management related information or to hire Tony as your property management coach.

Chapters

1. Show Introduction & Welcome (00:00:00)

2. Asset Management vs. Accidental Landlords (00:09:42)

3. Building Wealth Builder Programs (00:16:38)

4. Market Penetration vs. New Programs (00:23:14)

5. Why Property Management Is Hard to Scale (00:28:38)

6. Shifting from Operator to Conductor (00:34:02)