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Mastering Quality Through Knowledge Management with Rick Nucci, CEO of Guru

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Manage episode 485663616 series 3607295
Content provided by MaestroQA. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by MaestroQA or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

It’s one thing to have knowledge. It’s another to actually use it to improve quality across the board. That’s where most teams get stuck.

In this session, Rick Nucci, CEO of Guru, and Vasu Prathipati, CEO of MaestroQA, engage in a candid conversation about how Guru weaves knowledge into every part of its operations—from onboarding to performance to decision-making.

Rick has been rethinking how companies manage and share knowledge for years. In this chat, he’ll share how Guru builds a culture of quality that scales—by treating knowledge as a living, evolving system that teams rely on every day to make smarter decisions and drive better outcomes.

  continue reading

9 episodes

Artwork
iconShare
 
Manage episode 485663616 series 3607295
Content provided by MaestroQA. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by MaestroQA or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

It’s one thing to have knowledge. It’s another to actually use it to improve quality across the board. That’s where most teams get stuck.

In this session, Rick Nucci, CEO of Guru, and Vasu Prathipati, CEO of MaestroQA, engage in a candid conversation about how Guru weaves knowledge into every part of its operations—from onboarding to performance to decision-making.

Rick has been rethinking how companies manage and share knowledge for years. In this chat, he’ll share how Guru builds a culture of quality that scales—by treating knowledge as a living, evolving system that teams rely on every day to make smarter decisions and drive better outcomes.

  continue reading

9 episodes

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