Cultivating a Cascade of New Clients: The Art of Building a Referral Empire with Dr. Craig Foote

Questioning Authority: Q&A with Leading Authorities for Entrepreneurial Excellence

#Fitness #Alternative Health #Entrepreneur #Business #Marketing #Scott Vatcher

35:24

Let’s talk about adulting— actual adulting. Not just paying bills or keeping a houseplant alive, but the kind that involves emotional maturity, healthy boundaries, and conscious self-leadership. Because let’s be honest, most of us weren’t taught how to be fully functioning adults… and it shows. Joining us is Michelle Chalfant , licensed therapist turned holistic life coach, creator of The Adult Chair® model, and author of the new book The Adult Chair: Get Unstuck, Claim Your Power, and Transform Your Life . With millions reached through her podcast, coaching programs, and retreats, she’s here to walk us through the five pillars of being a healthy, grounded adult. Here’s the truth: being an adult isn’t about checking boxes or pretending you’re fine. It’s about owning your truth. Feeling your feelings. Practicing compassion without letting yourself off the hook. It’s about setting firm boundaries—with no need for justification—and recognizing that your triggers are not flaws, they’re clues. None of us were handed a guidebook for how to grow up emotionally. We inherited patterns from people who were figuring it out as they went. But what Michelle shares today is empowering: it’s never too late to unlearn what no longer serves you and become the adult you were meant to be. Whether you’re starting this work or knee-deep in your personal development era, this episode will meet you where you are—and help you move forward with clarity, self-trust, and strength. Connect with Michelle: Website: https://theadultchair.com/ Book: https://theadultchair.com/book IG: https://www.instagram.com/themichellechalfant/?hl=en FB: https://www.facebook.com/@TheMichelleChalfant/ YouTube: https://www.youtube.com/c/michellechalfant Related Podcast Episodes: How To Build Emotionally Mature Leaders with Dr. Christie Smith | 272 Boundaries vs. Ultimatums with Jan & Jillian Yuhas | 297 Gentleness: Cultivating Compassion for Yourself and Others with Courtney Carver | 282 Share the Love: If you found this episode insightful, please share it with a friend, tag us on social media, and leave a review on your favorite podcast platform! 🔗 Subscribe & Review: Apple Podcasts | Spotify | Amazon Music Learn more about your ad choices. Visit megaphone.fm/adchoices…

about a year ago 50:57

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Referrals are a valuable source of high-quality clients in service-based businesses.
Creating an exceptional experience for clients is key to generating referrals.
Advertising can negatively impact the number of referrals received.
Practitioners should shift their mindset from hoping for referrals to actively seeking and acting on them. Stumbling blocks for referrals include introverted personalities and concerns about the quality of the referral experience.
Consistency in offering and managing expectations is crucial for successful referrals.
Proceduralizing referral requests can be more effective than directly asking for referrals.
Nurturing referrals and providing updates on the referral process can encourage more referrals.
Referrals are important for building relationships and growing a community in a chiropractic practice.

Check out Craig's referral program here: www.chiropracticflightschool.com.au/events

Chapters
00:00 Introduction and Purpose of the Podcast
01:07 The Importance of Referrals in Service-Based Businesses
06:30 The Impact of Advertising on Referrals
12:05 The Flawed Strategy of Hoping for Referrals
18:43 Why People Refer
21:57 Creating an Exceptional Experience
22:23 The Power of Acting on Referrals
25:28 Introduction and Seminar Promotion
26:13 Stumbling Blocks for Referrals
27:32 Addressing Referral Concerns
29:20 Consistency in Offering and Expectations
31:03 Proceduralizing Referral Requests
37:10 Nurturing Referrals and Follow-up
47:45 Summary and Importance of Referrals

Chapters

1. Cultivating a Cascade of New Clients: The Art of Building a Referral Empire with Dr. Craig Foote (00:00:00)

2. Questioning Authority Podcast (00:00:02)

3. The Power of Word of Mouth (00:07:28)

4. The Power of Referrals and Reviews (00:12:47)

5. Referral Procedures for Chiropractors (00:27:10)

6. Referral and Follow-Up Strategies (00:36:49)

7. Maximizing Referrals for Small Businesses (00:49:36)

18 episodes

Cultivating a Cascade of New Clients: The Art of Building a Referral Empire with Dr. Craig Foote

Questioning Authority: Q&A with Leading Authorities for Entrepreneurial Excellence

published about a year ago

MP3•Episode home

Fetch error

Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on September 27, 2024 13:41 (9M ago)

Referrals are a valuable source of high-quality clients in service-based businesses.
Creating an exceptional experience for clients is key to generating referrals.
Advertising can negatively impact the number of referrals received.
Practitioners should shift their mindset from hoping for referrals to actively seeking and acting on them. Stumbling blocks for referrals include introverted personalities and concerns about the quality of the referral experience.
Consistency in offering and managing expectations is crucial for successful referrals.
Proceduralizing referral requests can be more effective than directly asking for referrals.
Nurturing referrals and providing updates on the referral process can encourage more referrals.
Referrals are important for building relationships and growing a community in a chiropractic practice.

Check out Craig's referral program here: www.chiropracticflightschool.com.au/events

Chapters

1. Cultivating a Cascade of New Clients: The Art of Building a Referral Empire with Dr. Craig Foote (00:00:00)

2. Questioning Authority Podcast (00:00:02)

3. The Power of Word of Mouth (00:07:28)

4. The Power of Referrals and Reviews (00:12:47)

5. Referral Procedures for Chiropractors (00:27:10)

6. Referral and Follow-Up Strategies (00:36:49)

7. Maximizing Referrals for Small Businesses (00:49:36)

18 episodes

#Fitness #Alternative Health #Entrepreneur #Business #Marketing #Scott Vatcher

All episodes

Questioning Authority: Q&A with Leading Authorities for Entrepreneurial Excellence

1
Unlocking Influence: Emotional Connections and Authority in Healthcare with Martin Harvey 50:35

44 weeks ago50:35

50:35

Unlock the secrets of genuine influence and effective communication with our special guest, Martin Harvey. In this episode, Martin demystifies the notion of influence, proving it's not about manipulation but about understanding and empathy. Curious about how being intelligent and kind can sometimes limit your effectiveness? Martin shares strategies to turn these admirable traits into powerful tools for connection in both your personal and professional life. Join us as we explore the critical role of emotional connection in healthcare practice. We dive into why manipulative tactics fall short and how building genuine trust can lead to long-term client retention. Martin introduces practical methods such as maintaining eye contact, using personal names, and the "Retention Recipe" program to enhance client satisfaction from the get-go. Plus, we share heartwarming and humorous anecdotes, including lessons learned from walking dogs, underscoring the essence of connection in healthcare. We also delve into the nitty-gritty details of establishing authority in your field. From crafting the perfect espresso to adopting a structured approach to patient care based on soft tissue healing timeframes, we demonstrate how meticulous attention to detail can elevate both professional success and patient outcomes. Tune in to hear Martin's entertaining stories, like the time an elderly patient accidentally grabbed him, adding a humorous touch to our insightful discussion. Don’t miss out on learning how to wield authority and boost your influence in ways you’ve never considered before!…

Questioning Authority: Q&A with Leading Authorities for Entrepreneurial Excellence

1
Finding Passion and Meaning in Your Work The Intersection of Philosophy and Science in Chiropractic with Dr. Rob Sinnott 1:11:55

48 weeks ago1:11:55

1:11:55

Discover how aligning your work with passion can lead to a more fulfilling life, as we sit down with Dr. Rob Sinnott, a seasoned health professional and author. Through insightful anecdotes and personal experiences, Dr. Sinnott shares his philosophy on meaningful contributions to society and the importance of leaving a lasting legacy. We discuss the dangers of chasing careers purely for financial gain and explore how finding joy in your profession can prevent burnout and enhance overall satisfaction. Uncover the unique approach of chiropractic care and its foundational philosophy with Dr. Sinnott, as we delve into the body's innate ability to heal itself. Learn how philosophy acts as a guiding compass in decision-making and patient interactions, and compare these perspectives with those of other healthcare providers. Practical advice is shared on effectively communicating these principles to new clients, ensuring they understand the holistic approach of chiropractic care, while also touching on systemic healthcare issues that limit the true potential of medical practice. Navigate the complexities of the profit-driven healthcare system and its impact on professional intentions with insights from Dr. Sinnott. Hear about systemic constraints and the need for reform to prioritize patient-centered care over symptom treatment. We discuss the significance of integrating health and science philosophies, particularly in chiropractic research, and share groundbreaking clinical insights. From the historical struggles of early chiropractors to the challenges faced by new graduates, this episode offers a comprehensive look at the journey and evolution of chiropractic care. Takeaways Finding passion and meaning in your work can lead to a fulfilling and joyful career. The philosophy of chiropractic focuses on restoring health and addressing the underlying cause of health issues. The healthcare system is often profit-driven, which can lead to practices that may not be in the best interest of patients. The ability to adapt to stress is crucial for maintaining health and well-being. The nerve system plays a central role in maintaining health and should be free from interference. Chiropractic adjustments can lead to significant changes in the nervous system and overall health. Understanding the philosophy of chiropractic is essential for guiding scientific research. Chiropractors should focus on simplifying their explanations and addressing the cause of health issues rather than just treating symptoms. There is a need for further research and validation of chiropractic's effectiveness in healthcare. Chapters 00:00 Introduction and Overview 03:25 Finding Passion and Leaving a Legacy 07:37 The Importance of the Cause of Health 12:50 Challenges in the Healthcare System 37:16 The Astounding Results of Chiropractic Adjustments 38:43 The Relationship Between Philosophy and Science 40:08 The Need for Research in Chiropractic 42:02 The Importance of the Nervous System in Living Things 43:26 The Difference Between Philosophy and Science 47:16 Learning from Experienced Chiropractors 52:48 The Power of Chiropractic Adjustments 57:27 Contributing to the Chiropractic Profession 01:01:00 Simplifying Explanations for Patients 01:06:19 Addressing Misdiagnoses and Overcomplication…

Questioning Authority: Q&A with Leading Authorities for Entrepreneurial Excellence

1
Financial advising is broken. Investing in assets that generate predictable income and cash flow with Chris Mills 47:09

49 weeks ago47:09

47:09

What if I told you that achieving financial independence is not just a pipe dream but a reality you can accomplish twice before 40? Join me, Scott Vatcher, as I sit down with Chris Mills, a financial wizard who has done precisely that. Chris, who proudly wears the badge of an anti-financial advisor, debunks the myths surrounding traditional financial advising—often disguised as mere insurance peddling—and shares his unique philosophy on becoming "work optional." Through his own remarkable journey, Chris offers invaluable insights for healthcare and service-based professionals on securing their financial futures. Financial freedom isn't a one-size-fits-all concept, and in this episode, we unpack its many facets. Together with Chris, we discuss how traditional retirement models often fall short, leaving even millionaires struggling in high-cost areas. Personal stories, including my father's experience of working well into his 70s, highlight the urgency of understanding diverse financial strategies. We also tackle the psychological barriers people face when stepping outside conventional wisdom, offering you a fresh perspective to navigate your financial journey. Expect candid discussions about common investing pitfalls and the importance of building passive income streams. Learn why not all real estate investments are created equal and the critical role seasoned investment partners play in your financial success. This episode is a treasure trove of practical advice, from managing fluctuating incomes with a "spending plan" to the essential role of an emergency fund. Discover how adding value to your clients can lead to financial stability and increased income streams, ultimately guiding you toward a more fulfilling life. Takeaways Traditional financial advisors often fall short in providing effective financial advice and solutions. Alternative investments, such as real estate, can offer better opportunities for financial freedom and passive income. The traditional retirement system has a low success rate, and many people are not financially prepared for retirement. Financial freedom is not just about having enough money to cover expenses, but also having the freedom to live life on your own terms. It's never too late to start working towards financial freedom and building passive income streams. Knowing your actual numbers is crucial for financial success. Focus on getting lean by being a wise steward of your money and living on less than what you earn. Keep your money liquid and under your control. Invest in assets that generate predictable income and cash flow. Avoid common mistakes like holding onto low-performing real estate properties and investing with inexperienced individuals. For those with variable income, have an emergency fund and focus on increasing your income by providing more value to others. Invest in yourself first before investing in other assets. Real estate is a good investment option, while the stock market and managed funds are not recommended. Crypto is volatile and should be approached with caution. Future episodes can explore different investment options and how to make your investment money pay you from two places simultaneously. Chapters 01:15 The Need for Financial Education 06:22 Discovering Alternative Investments 10:44 Defining Financial Freedom 13:42 The Timing of Financial Independence 23:21 The Parallels Between Financial and Healthcare Industries 25:16 Creating Cashflow and Financial Freedom 26:03 Knowing Your Numbers 26:33 Getting Lean, Getting Liquid, Getting Out 27:16 Mistakes in Real Estate Investing 29:41 Investing with Variable Income 35:35 Budgeting and Increasing Income 42:25 Real Estate 42:55 Stock Market 43:21 Managed Funds 44:39 Cryptocurrency 46:11 Investments that Pay in Two Places…

Questioning Authority: Q&A with Leading Authorities for Entrepreneurial Excellence

1
The Science of Potential: Limitless Possibilities with Vic Manzo Jr 41:20

50 weeks ago41:20

41:20

Have you ever wondered how subconscious conditioning shapes your reality? Join us in this enlightening episode of "Questioning Authority" as we chat with Vic Manzo Jr., an expert in quantum physics, consciousness, and neuroscience. Vic shares insights from his book "Decoding the Matrix" and explains how understanding these hidden patterns can help us break free from personal limitations. This deep dive into the intersection of science and personal development is accompanied by surprising tidbits about Vic's love for cooking and his mastery of sourdough and cast iron pans. True fulfillment might be closer than you think. I share my personal journey of rapid business growth, only to find myself feeling empty despite financial success. This pivotal moment led me to realign my focus towards pediatric chiropractic care, driven by the alarming statistics of chronic illness in children. Vic and I discuss how aligning with universal laws and understanding quantum physics and neuroscience can redefine our notions of success and happiness. We challenge the misconception that happiness is tied to achieving specific milestones and offer a fresh perspective on what it means to live a truly fulfilling life. Imagine a world where your thoughts and emotions shape your reality. We explore the transformative power of imagination, energy, and frequency in manifesting your desired life. Vic introduces the concept of the Matrix as a collective cloud of experiences and how it influences our lives. By understanding and managing our emotional states, we can better navigate life's challenges and unlock our true potential. Listen in for practical tips and profound insights that can help you harness the power of your mind to create the life you want. Plus, stay tuned for the next episode where we continue to question and challenge authoritative perspectives. Takeaways Becoming aware of our subconscious programs and conditioning can help us overcome limitations and take control of our lives. Success and external achievements do not always lead to fulfillment; aligning our values and focusing on our true purpose is key. Our focus and energy shape our reality; by choosing where to put our attention, we can manifest our desires. The matrix refers to the collective consciousness and conditioning that influences our thoughts, beliefs, and actions. The science of potential is rooted in quantum physics and neuroscience, showing that our potential is limitless and shaped by our focus and energy. We are limitless and can accomplish anything we set our minds to Maintaining focus and avoiding distractions is crucial Breathwork can help reset the mind and stay centered Imagination and emotions are powerful tools for creating the life we desire We get to choose our own reality and beliefs Trust the process and have faith in ourselves Chapters 00:00 Introduction and Overview 06:09 Vic Manzo's Secret Authority 06:37 Burnout and the Pursuit of Success 10:58 The Science of Potential 16:13 Decoding the Matrix 21:35 Breaking Barriers and Reversing the Clock 22:32 The Power of Focus and Breath Work 23:31 Overcoming Distractions and Maintaining Focus 24:29 Choosing Your Reality and Beliefs 26:23 Navigating the Ups and Downs of Entrepreneurship 27:50 Creating Your Own Rules and Beliefs 30:30 Imagination and Designing Your Life 31:56 Tapping into the Heart and Using Emotions 34:43 The Power of Choice and Asking 'Why' 38:07 Diving Deeper with the Mindful Experiment Podcast 38:29 Decoding the Matrix and Quantum Abundance Course 39:24 Trusting the Process and Trusting Yourself 40:56 QnA_Outro_with_audio.mp4…

Questioning Authority: Q&A with Leading Authorities for Entrepreneurial Excellence

1
From Near-Death to Renewal: Conquering Burnout and Embracing Life's Challenges with Dr. Jeff Norman 1:04:30

51 weeks ago1:04:30

1:04:30

What happens when a catastrophic car accident shatters your life and leaves you temporarily dead? Join us on Questioning Authority as Dr. Jeff Norman shares his gripping journey from the brink of death to battling kidney failure and enduring years of dialysis. Through this harrowing experience, Dr. Norman faced severe burnout, leading to an emotional and physical collapse. His story not only underscores the profound impact of burnout but also offers invaluable insights and strategies for overcoming it. Burnout is an epidemic, especially for healthcare professionals and small business owners juggling multiple stressful roles. Dr. Norman and I dissect the factors leading to burnout and the importance of redefining success beyond material gains. We discuss finding joy in life's simple pleasures, recognizing the signs of burnout, and the transformative power of living in alignment with core values. Dr. Norman introduces his book and workbook designed to help readers navigate and conquer burnout, providing practical resources to regain control of their lives. The latter part of our conversation shifts to the profound role of personal growth through life's adversities. We talk about healing relationships, removing societal masks, and embracing challenges to foster resilience and empathy. Dr. Norman shares the significance of daily rituals and investing in oneself for continual development. We conclude with inspiring steps to rediscover lost dreams and define success on your own terms. Don't miss this heartfelt and enlightening discussion that offers a roadmap to living a fulfilling life. Takeaways Take control of your life and make decisions that align with your values and goals. Ensure that you have sufficient rewards, both financial and emotional, for your efforts. Build a supportive community of like-minded individuals who share your values and provide mutual support. Seek fairness in your personal and professional relationships. Align your actions with your core values to maintain a sense of integrity and fulfillment. Manage work overload by prioritizing self-care and setting boundaries. Practice gratitude and focus on the miracles in everyday life. Practice gratitude and look for miracles in everyday life Nurture healing relationships that see your potential Let go of misinterpretations from childhood and rediscover lost dreams Define success on your own terms Establish daily rituals that uplift and fulfill you Invest in yourself and prioritize personal growth Chapters 00:00 Introduction 02:34 The Start of Dr. Jeff Norman's Journey 06:25 The Seven Steps to Overcoming Burnout 10:52 Identifying Burnout 14:51 The Burnout Inventory 24:17 Life is Hard 32:27 Step 1: Seeing the Miracles of Everyday Life 34:23 Seeing Miracles in Everyday Life 36:36 Healing Relationships 40:11 Removing the Mask 43:41 Recovering Lost Dreams and Finding New Dreams 52:25 Defining Success and Designing Your Life 55:21 Daily Rituals 59:24 Investing in Yourself…

Questioning Authority: Q&A with Leading Authorities for Entrepreneurial Excellence

1
Building Your Dream Practice: Marketing, Client Attraction, and Personal Branding with Christine Zapata 39:13

52 weeks ago39:13

39:13

Unlock the secrets to transforming your chiropractic practice with marketing guru Christine Zapata on this episode of the Questioning Authority podcast! Christine unveils the actionable insights from her book, "Book Yourself Solid for Chiropractors," and teaches you how to build powerful connections with potential clients. Say goodbye to the discomfort of selling as Christine explains how understanding the difference between marketing and sales can revolutionize your client interactions and help you clearly communicate the value of your services. Ever wondered how to attract and retain your ideal clients? Discover the magic of defining your ideal client avatar and implementing "red velvet rope policies" to streamline your practice. Christine offers an innovative approach to creating a demand for your services while ensuring you only work with clients who bring you joy and professional satisfaction. This episode is packed with strategies to help you focus your marketing efforts and establish deeper connections with your target audience. But that's not all! Enhance your personal brand by integrating your hobbies and interests, making you more relatable and approachable. Learn how to nurture relationships and maintain relevance with potential clients over time using Gary Vee's "jab, jab, jab, right hook" approach and multiple referral strategies. From leveraging modern tools like QR codes to cost-effective self-promotion, Christine's insights will position you as the go-to authority in your community. Tune in for an episode brimming with practical tips and inspiring advice that will elevate your practice to new heights.…

Questioning Authority: Q&A with Leading Authorities for Entrepreneurial Excellence

1
Is your team the reason your business is struggling? Team Building and Event Marketing with Jake Hansen 36:46

1 year ago36:46

36:46

Ever wondered how to build a rockstar team that propels your business to exponential growth? Tune in as we chat with Jake Hansen, who discusses his approach to team building. Jake insists on hiring based on individual strengths and passions, steering away from traditional role definitions. By aligning each team member's personal vision and goals with your business objectives, you can amplify your collective efforts and achieve phenomenal success. Discover the power of personalized rewards and how recognizing and celebrating individual preferences can significantly enhance team motivation and retention. Curious about how event marketing can revolutionize your health practice? We explore this with Jake, focusing on forming robust local networks through consistent, small efforts. Learn about the magic behind hosting events like the "Ladies' Night of Indulgence," designed to appreciate current clients while attracting new ones and strengthening referral partnerships. By involving local businesses and catering to client desires, these events can dramatically boost your revenue and client satisfaction, creating a win-win scenario for everyone involved. Ready to take your chiropractic practice to new heights with innovative growth strategies? Jake shares invaluable insights on leveraging events, speaking engagements, and an independent contractor program to expand your reach. Additionally, Jake emphasizes the significance of giving back to the community and how adopting a philosophy of giving before receiving can create positive ripple effects. Join us for a transformative conversation that blends business acumen with heartfelt generosity, ensuring your practice thrives both professionally and personally.…

Questioning Authority: Q&A with Leading Authorities for Entrepreneurial Excellence

1
Living an Intentional Life with Joel Lindeman 31:43

1 year ago31:43

31:43

Ever wondered how you can transform your life with intentionality and sustainable inspiration? Join us with Joel Lindeman, the brilliant author of "Purposely Positive," as he reveals the essence of living a purposeful life. Joel unpacks the critical differences between fleeting motivation and lasting inspiration, showing us how to craft a life filled with joy and direction. We discuss how to respond thoughtfully to life's events and the importance of having a plan, even if it's only in your mind. Learn practical steps to turn your dreams into achievable goals, and understand why both long-term aspirations and short-term actions are essential for continuous progress. In the second half of our engaging conversation, we focus on creating meaningful change through small daily habits. Joel guides us on identifying the 'why' behind our goals and offers insightful tips on breaking these down into manageable steps. Using relatable examples such as weight loss and meditation, we explore how tiny, incremental actions can lead to significant, lasting change. We also tackle the role of negative emotions like fear, showing how they can be catalysts for personal growth. By reflecting on what brings us joy, we can begin to uncover our true purpose and realize it’s okay not to have everything figured out. Don't miss this enriching discussion on how to live a fulfilling, intentionally positive life! Takeaways Living an intentional life means being deliberate and purposeful in creating the life we want. Motivation is like a fire that can burn out, while inspiration is a sustainable source of joy and motivation. Breaking down big goals into smaller, actionable steps helps us make progress and build habits. Negativity is not inherently bad; it can be a catalyst for change and personal growth. Identifying and removing anchors, such as limiting beliefs or habits, is crucial for personal development. Work-life balance is about finding purpose and passion in both work and personal life, and taking care of oneself to maintain balance. Chapters 00:00 Introduction and Book Overview 03:49 Living an Intentional Life 08:25 Setting Goals and Taking Small Steps 13:19 The Difference Between Motivation and Inspiration 14:44 Identifying and Removing Anchors 19:02 The Importance of Negativity 22:32 Understanding Purpose 27:47 Work-Life Balance…

Questioning Authority: Q&A with Leading Authorities for Entrepreneurial Excellence

1
Are you killing your business with bad customer service? An interview with Kelly Henry 32:32

1 year ago32:32

32:32

What if mastering customer service could revolutionize your business? Join us as we welcome Kelly Henry, a former chiropractor who made a bold transition into the world of business consulting. Kelly's journey from managing thriving chiropractic clinics to becoming a renowned expert in customer service and business coaching is nothing short of inspiring. Fueled by a passion to mentor and a desire to leave the chiropractic field at its peak, Kelly shares the universal business principles that transcend industries and the common challenges healthcare professionals face in balancing clinical excellence with business savvy. Kelly's insights extend far beyond standard business advice. Learn how treating your employees as VIPs, a philosophy championed by Richard Branson, can naturally lead to superior client care. Discover practical tips like crafting a customer service mission statement and the profound impact of empathy and small gestures on client interactions. Celebrate your achievements while setting new goals, and find out how efficient business practices can help you save time and reduce stress, promoting a healthier work-life balance. Tune in for personal anecdotes and actionable advice that will help you achieve fulfillment both professionally and personally. If you want to connect with Kelly go to drkellyhenry.com and if you want to buy his book heres the link: https://www.amazon.com/Define-Deliver-Exceptional-Customer-Service/dp/1954024002/ref=mp_s_a_1_1?crid=NGUXHFB9A5R2&keywords=dr.+kelly+henry+-+define+and+deliver+exceptional+customer+service&qid=1707178362&sprefix=%2Caps%2C95&sr=8-1 Takeaways Providing exceptional customer service is crucial for business success in any industry. Treating employees well and creating a positive work environment is essential for delivering exceptional customer service. Simplifying business practices can lead to increased revenue and more free time for personal life. Success is defined by setting and striving towards goals, rather than comparing oneself to others. The Profit Acceleration Software can help businesses identify areas for improvement and increase their revenue. Chapters 00:00 Introduction and Background 03:12 Transition from Chiropractic to Consulting 05:58 The Importance of Business Acumen 08:59 The Power of Exceptional Customer Service 11:36 Providing Better Outcomes through Customer Service 14:41 The Ripple Effect of Exceptional Customer Service 24:00 Redefining Success and Work-Life Balance 28:42 Simplifying Business Practices for Success 30:41 Using the Profit Acceleration Software to Increase Revenue 31:39 Conclusion and Final Thoughts…

Questioning Authority: Q&A with Leading Authorities for Entrepreneurial Excellence

1
Ink Your Influence: Crafting a Legacy in Health with Marcus Chacos 45:34

1 year ago45:34

45:34

Summary In this episode, I interview Dr. Marcus Chacos about the importance of having an 'Authority Piece" to grow authority and expertise. Dr. Chacos shares his experience of writing and publishing multiple books, including 'Arthritis Solution' and 'Chiropractic Crucibles.' He emphasizes that writing a book is not just about the end result, but also about the personal growth and development that occurs during the writing process. Dr. Chacos also discusses the role of social media in promoting and sharing the content of the book, highlighting the value of creating a content plan and utilizing platforms like Instagram and YouTube. Writing a book can help attract, convert, and retain clients. It provides a continuous source of content for social media and other platforms. Over 1800 social media posts can be created from a book. Speaking on stage can be daunting at first, but with practice and training, it becomes easier and more effective. Niche down to attract a specific audience and become an authority in that area. Having a book and an online course can expand your reach and impact. The process of writing a book and creating other products takes time and effort, but the results are worth it. Takeaways Writing a book is an effective way to grow authority and expertise in a specific field. The process of writing a book allows for personal growth and development. Social media platforms like Instagram and YouTube can be used to promote and share the content of the book. Creating a content plan based on the book's key topics can help generate valuable content for social media. Writing a book can attract, convert, and retain clients A book provides a continuous source of content for social media Speaking on stage can be daunting at first, but with practice and training, it becomes easier and more effective Niche down to attract a specific audience and become an authority in that area Having a book and an online course can expand your reach and impact The process of writing a book and creating other products takes time and effort, but the results are worth it Chapters 00:00 Introduction 00:52 The Power of Writing a Book 03:11 The Most Enjoyable and Effective Books 06:31 Overcoming the Fear of Writing a Book 10:25 Using Social Media to Amplify Your Message 16:25 The Benefits of Having an Online Course 25:25 Developing Speaking Skills 32:21 The Importance of Niching Down 36:00 Creating a Product to Provide Value 42:05 Conclusion…

Questioning Authority: Q&A with Leading Authorities for Entrepreneurial Excellence

1
Cultivating a Cascade of New Clients: The Art of Building a Referral Empire with Dr. Craig Foote 50:57

1 year ago50:57

50:57

Summary In this episode, Dr. Craig Foote discusses the importance of referrals in service-based businesses and shares strategies for generating referrals without asking for them. He explains the cultural differences between asking for referrals in the United States and Australia and emphasizes the value of creating an exceptional experience for clients. Dr. Foote also highlights the negative impact of advertising on referrals and the need for a mindset shift among practitioners. He concludes by explaining why people refer and the power of acting on referrals in front of an audience. The conversation focuses on the importance of inspiring referrals in a chiropractic practice. It discusses the stumbling blocks for referrals and how to address them. The concept of consistency in offering and managing expectations is emphasized. The conversation also explores the proceduralization of referral requests and the importance of nurturing referrals and follow-up. The summary highlights the significance of referrals in building relationships and growing a community. Takeaways Referrals are a valuable source of high-quality clients in service-based businesses. Creating an exceptional experience for clients is key to generating referrals. Advertising can negatively impact the number of referrals received. Practitioners should shift their mindset from hoping for referrals to actively seeking and acting on them. Stumbling blocks for referrals include introverted personalities and concerns about the quality of the referral experience. Consistency in offering and managing expectations is crucial for successful referrals. Proceduralizing referral requests can be more effective than directly asking for referrals. Nurturing referrals and providing updates on the referral process can encourage more referrals. Referrals are important for building relationships and growing a community in a chiropractic practice. Check out Craig's referral program here: www.chiropracticflightschool.com.au/events Chapters 00:00 Introduction and Purpose of the Podcast 01:07 The Importance of Referrals in Service-Based Businesses 06:30 The Impact of Advertising on Referrals 12:05 The Flawed Strategy of Hoping for Referrals 18:43 Why People Refer 21:57 Creating an Exceptional Experience 22:23 The Power of Acting on Referrals 25:28 Introduction and Seminar Promotion 26:13 Stumbling Blocks for Referrals 27:32 Addressing Referral Concerns 29:20 Consistency in Offering and Expectations 31:03 Proceduralizing Referral Requests 37:10 Nurturing Referrals and Follow-up 47:45 Summary and Importance of Referrals…

Questioning Authority: Q&A with Leading Authorities for Entrepreneurial Excellence

1
From Commodity Trading to Compassionate Care: Autoimmune Disease and Nick Tan's Journey Through Hashimoto's to Holistic Health 39:55

1 year ago39:55

39:55

Struggling with Hashimoto's was a wakeup call that led Nick Tan to pivot from commodity trading to the world of holistic healthcare. Our latest episode features this health crusader's journey, where he unfolds the story of his personal battle and the birth of his transformative Gut Care program. Join us as we discuss autoimmune diseases, likening their targeted attacks to cancer, and unearth the vital, yet frequently overlooked, sign of persistent fatigue that could be a pre-disease state. Nick's epiphany transformed him from a trader to a health practitioner, and he shares the life-altering realization that our environment, including our exposure to sunlight and artificial lighting, can significantly influence our well-being. Discover the simple yet effective lifestyle shifts, like adopting blue light blocking glasses, that have markedly improved both Nick's sleep and overall health. These are not just personal victories but milestones that echo the profound impact of aligning one's life with natural rhythms. Our conversation concludes by addressing the health spiral, the concept that one negative health factor can ignite a chain reaction of decline. Yet, there's hope in reversing this trend. Nick advocates for a lifestyle audit, targeting sleep, stress, and nutrition to uncover the roots of health issues. We also unpack the immune-modulating powers of the equatorial sun, offering tailored advice for safe sun exposure to enhance your health trajectory. Tune in to discover how to forge a path toward better health and vitality with actionable insights from Nick Tan's journey. Check out Nic's program here: https://www.onenictan.com/gutcare Takeaways Autoimmune disorders like Hashimoto's can be caused by an overactive immune system and can affect various parts of the body. Gut health plays a crucial role in overall well-being, including digestion, immunity, and mental health. Leaky gut occurs when the tight junctions in the gut become permeable, allowing harmful substances to enter the bloodstream. A nutrient-dense diet, stress management, quality sleep, and sunlight exposure can improve gut health and overall health. A lifestyle audit can help identify the root causes of health issues and guide individuals towards making positive changes. Chapters 00:00 Introduction 01:09 Nic's Journey with Hashimoto's 03:00 Understanding Hashimoto's and Autoimmune Disorders 04:03 Symptoms of Hashimoto's 06:18 Taking Health into Your Own Hands 08:06 The Limitations of the Medical Model 09:00 Discovering the Power of Sunlight 11:52 The Gut-Brain Connection 13:18 Understanding Gut Health and Leaky Gut 14:18 The Importance of Gut Health 19:12 The Impact of Gut Health on Overall Well-being 22:25 The Role of Diet in Gut Health 25:49 Exploring Different Diets 26:29 Addressing Fatigue and Gut Health 27:13 Taking the First Step Towards Better Health 30:30 The Power of a Lifestyle Audit 31:52 The Benefits of Equatorial Sun 37:26 Boosting Testosterone Naturally 39:34 Closing Remarks…

Questioning Authority: Q&A with Leading Authorities for Entrepreneurial Excellence

1
Mastery and Mentorship with Dr. Dan Lyons 49:10

1 year ago49:10

49:10

Key Takeaways Persistence and going deep are key to becoming an authority in any field. Having mentors and staying focused on a specific technique can lead to expertise. Social media can be both a blessing and a curse, spreading both good and bad ideas. Misconceptions about chiropractic can be addressed by focusing on the benefits and specific health complaints that chiropractic can help with. Establishing oneself as an authority figure in the local community is crucial for chiropractors and other healthcare practitioners. Social media can be a powerful tool for growing authority and attracting new patients. Referrals and online reviews are highly valued by potential patients and can have a significant impact on a practice's reputation. Mentorship is essential for personal and professional growth, and having a strong peer group can greatly influence one's success. Hiring and firing staff is a challenging but necessary aspect of running a small business, and it's important to prioritize the needs of the business over personal relationships. Studying the business side of chiropractic is crucial for financial success and practice management. Dr Dan Lyons delves into how foundational principles from his past have seamlessly integrated into his current practice and his transformation, inspired by the Gonstead system and the guiding hands of mentors. A distinguished figure in Gonstead Chiropractic, Dan unfolds his tale of serendipity and dedication, illuminating the path to mastery in any discipline. Embark on a narrative with me, Scott Vatcher, as we navigate the blurred lines between the tangible world and the mental constructs that define our reality. When was the last time you considered the subtleties of focus in shaping your professional ascent? This conversation offers an enlightening look at Dr. Lyons' and my evolution, from navigating pivotal life decisions to the power of focus in our respective fields. There's also a lighter examination of how technology and social media weave through our societal fabric, bringing both connection and the challenge of deepfakes to the forefront. We touch upon the foundations that construct local authority and the invaluable role of mentorship in professional growth. We tackle the often-neglected aspect of business management within healthcare, offering practical advice and strategies for new practitioners. Tune in for a discourse that bridges gaps between disciplines, fosters growth, and sparks a renewed appreciation for the intricacies of mastering one's craft.…

Questioning Authority: Q&A with Leading Authorities for Entrepreneurial Excellence

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Redefining Balance: Embracing Discomfort and Authentic Connections for Entrepreneurial Growth with Dr. Jason Freshman 39:54

1 year ago39:54

39:54

Embark on a transformative journey where the fabled equilibrium of work and life takes on a whole new meaning. I, Scott Vatcher, alongside Dr. Jason Freshman, delve into the heart of personal growth, debunking the static notion of work-life balance as we know it. Discover alternative narratives to the hero's journey that resonate more authentically with the day-to-day lives of healthcare entrepreneurs and beyond. In this enlightening discussion, we challenge the cultural script that defines success and consider how embracing life's more mundane moments can be just as rewarding when they align with our deepest values. Life's true adventure often lies in the unexpected, the moments that don't make the highlight reel. Together with Dr. Freshman, we explore the significance of leaning into discomfort as a means of carving out a meaningful existence. The compass of our core values is more than a metaphor; it's a guiding force that can transform even the most trivial tasks into purposeful steps towards our grand life ambitions. Picture a life where every action, no matter how insignificant it seems, moves you closer to your goals—this conversation is your map to getting there. Feel the weight of entrepreneurial stress lift as we reveal the power of connection in achieving a state of flow. I share tactical advice on weaving passion and presence into the fabric of our daily tasks, and how nurturing relationships amidst the hustle is essential. Listen in for strategies to ensure that our ambitious pursuits enhance, rather than detract from, the rich tapestry of personal bonds that give our lives texture and color. We're reframing the narrative on balance and intentionality, one authentic connection at a time. If you are a healthcare professional looking to ethically grow your practice without handing over more money to Ad agencies there are two stupidly simple things you’re probably missing out on right now that can help you double or triple your practice in the next six months. Take the quiz now answer these 15 simple questions to find out what you can do to dramatically impact your business and your bottom dollar. And do you know the best part is your staff can do over 90% of it. Click the link to take the quiz now. https://dr-scott-aaodh83j.scoreapp.com Connect with Jason here: https://www.connectedfathers.net https://journeymenfoundation.com jason@nourishedconnections.com Connect with Scott here: https://m.facebook.com/scott.vatcher.56 https://www.instagram.com/drscottvatcher https://x.com/drscottvatcher/ https://www.tiktok.com/@scottvatcher https://www.youtube.com/@QuestioningAuthorityPodc-je5po/videos http://linkedin.com/in/drscottvatcher…

Questioning Authority: Q&A with Leading Authorities for Entrepreneurial Excellence

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Defining Authority in the Context of the Podcast with Scott Vatcher 8:28

1 year ago8:28