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Time to Level Up: Real-World Best Practices That Actually Work
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Content provided by Ratchet+Wrench. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ratchet+Wrench or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode of Ratchet+Wrench Radio, sponsored by Bosch, Shawn Dupuie, Senior Director of Sales and Operations, joins Ivan Rioja-Scott, editor-in-chief, to dig into what modern shop success really looks like. The pair discusses culture, KPIs, technician retention, pay plans, emerging tech and more. You’ll hear why continued education matters, how to spot red flags early and where to find reliable info to stay ahead. Whether you’re solving current problems or trying to prevent future ones, this conversation offers real, firsthand insights to help your shop level up and stay there.
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Manage episode 488522517 series 1331790
Content provided by Ratchet+Wrench. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ratchet+Wrench or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode of Ratchet+Wrench Radio, sponsored by Bosch, Shawn Dupuie, Senior Director of Sales and Operations, joins Ivan Rioja-Scott, editor-in-chief, to dig into what modern shop success really looks like. The pair discusses culture, KPIs, technician retention, pay plans, emerging tech and more. You’ll hear why continued education matters, how to spot red flags early and where to find reliable info to stay ahead. Whether you’re solving current problems or trying to prevent future ones, this conversation offers real, firsthand insights to help your shop level up and stay there.
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Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
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