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#013- Management Rights Leader ARAMA Tells All! 🔑 🗣️
Manage episode 478446175 series 3586518
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In this episode of RB Radio, Frank Matus chats with two key leaders in the management rights industry, Alex Cook, Director of Resort Brokers and ARAMA, and Trevor Rawnsley, CEO of ARAMA (Australian Resident Accommodation Managers Association). Together, they unpack the very real, very personal side of management rights and why visibility, relationships, and service delivery are everything.
You’ll hear how strong communication, presence, and genuine care for your lot owners can be the difference between a thriving management rights business and a stagnant one. From regulatory updates to professional development in Queensland and New South Wales, this episode dives deep into what it takes to stay compliant, credible, and connected.
Key insights include:
Why being seen doing your job is just as important as doing it
The crucial role that caretaking agreements and committee relationships play in business value
How ARAMA advocates for operators through legislative change and education
What new entrants to the management rights industry need to know
The power of local marketing and community engagement
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https://www.instagram.com/resortbrokers/
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Follow ARAMA:
https://www.linkedin.com/company/aramanational/
https://www.arama.com.au/
https://www.facebook.com/aramanational/
https://www.instagram.com/aramanational/
Timestamps:
00:00:00 - Introduction
00:00:37 – Overview of ARAMA's Role
00:00:56 – Current Legislative Changes
00:01:49 – Advocacy Role of ARAMA
00:02:35 – Understanding Management Rights
00:04:09 – Importance of Customer Relationships
00:05:39 – Visibility and Communication
00:06:05 – The People Business
00:08:29 – Value of Management Rights
00:09:46 – ARAMA's Support for Operators
00:10:40 – Legislative Advocacy Efforts
00:12:18 – Engagement with Government
00:14:12 – Importance of Advocacy
00:15:00 – Connection and Guidance for Managers
00:16:11 – Management Rights Induction Training
00:19:00 – Building Relationships with Specialists
00:20:27 – Education and Professional Development
00:22:00 – Compulsory Professional Development Launch
00:24:29 – Benefits of ARAMA Membership
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