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When Healing Meets Process: The Human Side of Workers' Compensation
Manage episode 472538378 series 3424235
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Welcome to Season 5 of ReAudio!
When a workplace injury happens, employees are thrown into a system they rarely understand. Dr. Claire Muselman, COO at workerscompensation.com, breaks down the realities of workers’ comp—what it is, what it isn’t, and why expectations often don’t align.
She shares her own experience with workplace injuries, explains why the first 48 hours are critical for recovery, and discusses how delays and miscommunication can impact both physical and emotional healing.
Tune in to learn how organizations can better support injured workers and create a more effective, people-centered claims process.
Visit workerscompensation.com, sign up for their newsletter, or connect with our guest on LinkedIn.
Chapters
1. Introduction to Dr. Claire Musselman (00:00:00)
2. Dr. Musselman's Professional Roles (00:02:15)
3. People-Centered Workers' Compensation (00:05:30)
4. Understanding Common Misconceptions (00:09:07)
5. Different Goals in Claims Management (00:16:24)
6. Proactive Approaches and Overcoming Resistance (00:22:40)
7. Red Flags and Communication Challenges (00:26:35)
8. The Crucial Importance of Timely Reporting (00:29:20)
121 episodes
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