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Off-Channel Communications- We Know You're Doing It
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Join Leila & Tracie as they talk about the critical issue of off-channel communications, specifically text messaging, in the financial advisory industry.
They emphasize the growing importance of properly archiving and supervising all business communications, regardless of the platform.
Financial firms must evolve with technology, implement robust communication monitoring systems, and view compliance as a critical business function that protects both the organization and its clients.
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