Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
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How to Best Manage Reviews and Handle Customer Feedback with UpHabit’s Neil Wainwright
Manage episode 289253460 series 2904992
Content provided by Chelsea Craig. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Chelsea Craig or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Neil Wainwright has been an entrepreneur for all his working life and has started 8 different successful companies. Currently, he is working on UpHabit, another company that he founded and owns. Here are a few of the topics we’ll discuss on this episode of Reputation Matters:
- Neil’s background and why he decided to start UpHabit
- The good and bad aspects of Glassdoor
- The difficulties Neil’s faced releasing a Sass app so early on
- How Neil got the ratings of his app to increase
- Why Neil places such importance on reviews and customer feedback
- The importance of being honest and owning up to your mistakes
Resources:
Connecting with Neil Wainwright:
Connecting with the host:
15 episodes
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Manage episode 289253460 series 2904992
Content provided by Chelsea Craig. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Chelsea Craig or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Neil Wainwright has been an entrepreneur for all his working life and has started 8 different successful companies. Currently, he is working on UpHabit, another company that he founded and owns. Here are a few of the topics we’ll discuss on this episode of Reputation Matters:
- Neil’s background and why he decided to start UpHabit
- The good and bad aspects of Glassdoor
- The difficulties Neil’s faced releasing a Sass app so early on
- How Neil got the ratings of his app to increase
- Why Neil places such importance on reviews and customer feedback
- The importance of being honest and owning up to your mistakes
Resources:
Connecting with Neil Wainwright:
Connecting with the host:
15 episodes
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Similar to Reputation Matters
Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
…
continue reading
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
continue reading
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…
continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
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