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Communication Modes and Mediation in a Post-pandemic World

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Manage episode 485460574 series 3485398
Content provided by ResearchPod. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ResearchPod or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Communication shapes the mediation process, influencing trust, negotiation dynamics, and dispute resolution outcomes.

Associate Professor Dorcas Quek Anderson from Singapore Management University explores how different communication modes – face-to-face meetings, video-conferencing, audio communication, and text messaging – affect mediation effectiveness. Her research highlights the strengths and limitations of each mode, offering a framework to help mediators choose the right approach for different disputes in a post-pandemic world.

Read the original research: library.smu.edu.sg/solresearch/4489/

  continue reading

476 episodes

Artwork
iconShare
 
Manage episode 485460574 series 3485398
Content provided by ResearchPod. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ResearchPod or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Communication shapes the mediation process, influencing trust, negotiation dynamics, and dispute resolution outcomes.

Associate Professor Dorcas Quek Anderson from Singapore Management University explores how different communication modes – face-to-face meetings, video-conferencing, audio communication, and text messaging – affect mediation effectiveness. Her research highlights the strengths and limitations of each mode, offering a framework to help mediators choose the right approach for different disputes in a post-pandemic world.

Read the original research: library.smu.edu.sg/solresearch/4489/

  continue reading

476 episodes

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