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Turn New Hires Into Great Hires With THESE Training Tips (For Restaurant Owners)

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Manage episode 491670795 series 3645206
Content provided by Andrew Scott. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Andrew Scott or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Many restaurant owners struggling with staff turnover, poor restaurant staff training, and chaotic onboarding are watching $1000s walk out their back door - disguised as "employees who couldn't cut it".
When the truth is: the owners were setting them up to fail from their very first shift.
In this episode of The Restaurant Growth Accelerator - you’ll discover how to train restaurant employees and improve your restaurant onboarding process.
Your hosts Andrew Scott and Dave Doyle, multi-unit restaurant owners with over 40 years combined experience, reveal the truth about why approaches like "throw them in the fire" is actually sabotaging your business.
They share real stories of employees walking out mid-shift, never to return, and explain how proper restaurant training systems can transform your team's performance while dramatically reducing employee turnover in restaurants.
The episode dives deep into creating systematic training processes in restaurants, including the controversial shift evaluation method that helps you identify whether a new hire will succeed.
From onboarding best practices to building a restaurant training checklist that scales across multiple units, this episode is packed with actionable insights for restaurant owners ready to scale and succeed.
Key Points
00:00:00 Friday lunch rush training disasters
00:03:50 The two-way evaluation of orientation
00:11:10 Creating systematic training processes
00:17:00 Training the trainers properly
00:24:20 Show, tell why, and follow up
00:29:00 The forgetting curve phenomenon
00:31:20 Five-minute debrief conversations
00:34:40 Measuring character over proficiency
Click play and discover how to reduce restaurant labor costs, improve retention, and finally train restaurant employees the right way.

-
✅About Us✅
The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.

Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.
✅For Restaurant Owners✅
Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call

✅Connect With Us✅

https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/

  continue reading

23 episodes

Artwork
iconShare
 
Manage episode 491670795 series 3645206
Content provided by Andrew Scott. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Andrew Scott or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Many restaurant owners struggling with staff turnover, poor restaurant staff training, and chaotic onboarding are watching $1000s walk out their back door - disguised as "employees who couldn't cut it".
When the truth is: the owners were setting them up to fail from their very first shift.
In this episode of The Restaurant Growth Accelerator - you’ll discover how to train restaurant employees and improve your restaurant onboarding process.
Your hosts Andrew Scott and Dave Doyle, multi-unit restaurant owners with over 40 years combined experience, reveal the truth about why approaches like "throw them in the fire" is actually sabotaging your business.
They share real stories of employees walking out mid-shift, never to return, and explain how proper restaurant training systems can transform your team's performance while dramatically reducing employee turnover in restaurants.
The episode dives deep into creating systematic training processes in restaurants, including the controversial shift evaluation method that helps you identify whether a new hire will succeed.
From onboarding best practices to building a restaurant training checklist that scales across multiple units, this episode is packed with actionable insights for restaurant owners ready to scale and succeed.
Key Points
00:00:00 Friday lunch rush training disasters
00:03:50 The two-way evaluation of orientation
00:11:10 Creating systematic training processes
00:17:00 Training the trainers properly
00:24:20 Show, tell why, and follow up
00:29:00 The forgetting curve phenomenon
00:31:20 Five-minute debrief conversations
00:34:40 Measuring character over proficiency
Click play and discover how to reduce restaurant labor costs, improve retention, and finally train restaurant employees the right way.

-
✅About Us✅
The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.

Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.
✅For Restaurant Owners✅
Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call

✅Connect With Us✅

https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/

  continue reading

23 episodes

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