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368. How IKEA innovates in sustainability and customer experience

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Manage episode 450995500 series 2416594
Content provided by National Retail Federation. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by National Retail Federation or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Javier Quiñones, CEO and chief sustainability officer at IKEA U.S., shares his 25-year career journey at the company, what he loves most about his job and how he stays current in the ever-evolving retail industry. We also talk about IKEA’s commitment to sustainability and how it’s good business to be a good business.

(00:00:00) Introductions

(00:01:42) Quiñones’ career journey

(00:05:06) IKEA’s commitment to sustainability

(00:14:46) What Quiñones loves most about his job

(00:20:59) Creating a core IKEA experience across the globe

(00:23:26) Staying current in an ever-evolving industry

The National Retail Federation is the world’s largest retail trade association.

Every day, we passionately stand up for the people, policies and ideas that help retail succeed.

Resources:

ikea.com/us/en

• NRF2025: Retail’s Big Show: nrfbigshow.nrf.com

• Get ready for Retail’s Big Show in NYC

Become an NRF member and join the world’s largest retail trade association

• Learn about our retail education platform, NRF Foundation, at nrffoundation.org

• Learn about retail advocacy at nrf.com/advocacy

• Find more episodes at retailgetsreal.com

Related:

NRF Foundation Announces The List Of People Shaping Retail’s Future 2025

Goldman Sachs Chairman & CEO to Speak at Retail’s Big Show

Creating a circular retail economy

  continue reading

381 episodes

Artwork
iconShare
 
Manage episode 450995500 series 2416594
Content provided by National Retail Federation. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by National Retail Federation or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Javier Quiñones, CEO and chief sustainability officer at IKEA U.S., shares his 25-year career journey at the company, what he loves most about his job and how he stays current in the ever-evolving retail industry. We also talk about IKEA’s commitment to sustainability and how it’s good business to be a good business.

(00:00:00) Introductions

(00:01:42) Quiñones’ career journey

(00:05:06) IKEA’s commitment to sustainability

(00:14:46) What Quiñones loves most about his job

(00:20:59) Creating a core IKEA experience across the globe

(00:23:26) Staying current in an ever-evolving industry

The National Retail Federation is the world’s largest retail trade association.

Every day, we passionately stand up for the people, policies and ideas that help retail succeed.

Resources:

ikea.com/us/en

• NRF2025: Retail’s Big Show: nrfbigshow.nrf.com

• Get ready for Retail’s Big Show in NYC

Become an NRF member and join the world’s largest retail trade association

• Learn about our retail education platform, NRF Foundation, at nrffoundation.org

• Learn about retail advocacy at nrf.com/advocacy

• Find more episodes at retailgetsreal.com

Related:

NRF Foundation Announces The List Of People Shaping Retail’s Future 2025

Goldman Sachs Chairman & CEO to Speak at Retail’s Big Show

Creating a circular retail economy

  continue reading

381 episodes

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