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Chick-fil-A: Cooking Up Quality Service with a Side of Waffle Fries
Manage episode 305562751 series 1932126
Content provided by Phillips Edison and Company and Phillips Edison. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Phillips Edison and Company and Phillips Edison or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
The capital A in Chick-fil-A’s name has a purpose – it means "grade A top quality.” Along with serving quality food, Chick-fil-A has gained a reputation for their outstanding customer service. What better company to hear from during PECO’s annual Customer Service Week? Recorded live from Atlanta, listen as Michael Calloway (Director of Launch Support) shares some nuggets of wisdom with our host, Ashley Casey. Learn about Michael’s dynamic background with Chick-fil-A, his mentality on what defines good customer service, and how pro-active gestures can make all the difference when it comes to showing people that you care.
56 episodes
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Manage episode 305562751 series 1932126
Content provided by Phillips Edison and Company and Phillips Edison. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Phillips Edison and Company and Phillips Edison or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
The capital A in Chick-fil-A’s name has a purpose – it means "grade A top quality.” Along with serving quality food, Chick-fil-A has gained a reputation for their outstanding customer service. What better company to hear from during PECO’s annual Customer Service Week? Recorded live from Atlanta, listen as Michael Calloway (Director of Launch Support) shares some nuggets of wisdom with our host, Ashley Casey. Learn about Michael’s dynamic background with Chick-fil-A, his mentality on what defines good customer service, and how pro-active gestures can make all the difference when it comes to showing people that you care.
56 episodes
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Similar to Retail Intel
Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
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continue reading
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