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2025 Unified Commerce Benchmark: Why Only 5% of Retailers Lead
Manage episode 476085329 series 2334745
Content provided by RETHINK Retail. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by RETHINK Retail or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Only 5% of specialty retailers are leading in unified commerce. In this special podcast episode, Manhattan Associates, in partnership with Google Cloud and research firm Incisiv, breaks down the just-launched 2025 Unified Commerce Benchmark for Specialty Retail. 🔍 What’s inside: - Insights from 220 top retailers across shopping, checkout, fulfillment, and service - The 4 critical battlegrounds shaping customer experience - What separates Leaders like Apple, Nike, and Sephora from the rest - The impact of GenAI and real-time inventory on retail performance 📊 “35% of differentiating capabilities in 2023 are table stakes in 2025.” 🎧 Listen to the conversation with Michael Klein, Ann Sung Ruckstuhl, and Giri Agarwal to learn how to stay competitive in today’s retail ecosystem. 📥 Download the full 2025 Benchmark Report here: https://shorturl.at/Rufba
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439 episodes
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Manage episode 476085329 series 2334745
Content provided by RETHINK Retail. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by RETHINK Retail or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Only 5% of specialty retailers are leading in unified commerce. In this special podcast episode, Manhattan Associates, in partnership with Google Cloud and research firm Incisiv, breaks down the just-launched 2025 Unified Commerce Benchmark for Specialty Retail. 🔍 What’s inside: - Insights from 220 top retailers across shopping, checkout, fulfillment, and service - The 4 critical battlegrounds shaping customer experience - What separates Leaders like Apple, Nike, and Sephora from the rest - The impact of GenAI and real-time inventory on retail performance 📊 “35% of differentiating capabilities in 2023 are table stakes in 2025.” 🎧 Listen to the conversation with Michael Klein, Ann Sung Ruckstuhl, and Giri Agarwal to learn how to stay competitive in today’s retail ecosystem. 📥 Download the full 2025 Benchmark Report here: https://shorturl.at/Rufba
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Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
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