Bay Area Balance: How Intelligent Route Planning Changed the Game

Right on Time with RouteSmart

#Tech #RouteSmart Technologies

38:30

Chef Shuai Wang was the runner-up on the 22nd season of Bravo’s Top Chef and is the force behind two standout restaurants in Charleston, South Carolina—Jackrabbit Filly and King BBQ—where he brings together the flavors of his childhood in Beijing and the spirit of the South in some pretty unforgettable ways. He grew up just a short walk from Tiananmen Square, in a tiny home with no electricity or running water, where his grandmother often cooked over charcoal. Later, in Queens, New York, his mom taught herself to cook—her first dishes were a little salty, but they were always made with love. And somewhere along the way, Shuai learned that cooking wasn’t just about food—it was about taking care of people. After years working in New York kitchens, he made his way to Charleston and started building something that feels entirely his own. Today, we’re talking about how all those experiences come together on the plate, the family stories behind his cooking, and what it’s been like to share that journey on national TV. For more info visit: southernliving.com/biscuitsandjam Learn more about your ad choices. Visit podcastchoices.com/adchoices…

about a year ago 36:34

MP3•Episode home

How do you turn outdated routes, manual data corrections, and underused truck hours into an efficient, high-performing waste operation?

In this episode of Right on Time with RouteSmart, we head to the Bay Area to chat with Gene Della Zoppa, CEO and Managing Partner of Mill Valley Refuse Service, about how his team reimagined their approach to routing using RouteSmart Online.

Joining the conversation are Dave Oxenford, RouteSmart Implementation Consultant, and Jessica Cearfoss, Senior Business Development Manager, who helped guide Mill Valley through the transformation.

We’ll cover:
✅ Reducing overtime and boosting truck capacity from 90% to 95%
✅ Improving data quality and unlocking better decision-making
✅ Reorganizing routes for balance, efficiency, and driver buy-in
✅ Overcoming challenges with legacy systems
✅ What’s next for Gene’s team as they continue optimizing operations

Whether you’re a municipal hauler, private collector, or just obsessed with operational efficiency—this episode is worth a listen.

26 episodes

Right on Time with RouteSmart

Bay Area Balance: How Intelligent Route Planning Changed the Game

Right on Time with RouteSmart

published about a year ago

MP3•Episode home

How do you turn outdated routes, manual data corrections, and underused truck hours into an efficient, high-performing waste operation?

Whether you’re a municipal hauler, private collector, or just obsessed with operational efficiency—this episode is worth a listen.

26 episodes

#Tech #RouteSmart Technologies

All episodes

Right on Time with RouteSmart

1
Rerouting Risk: Building a Culture of Safety in Waste & Recycling 36:34

7 weeks ago36:34

36:34

In this special National Safety Month edition of Right on Time with RouteSmart , we dive into one of the waste and recycling industry’s most pressing challenges: safety. Host Matthew Kemeny sits down with David Biderman , industry thought leader and former CEO of SWANA, Bridgett Biggs , Senior Corporate Safety Manager at Rumpke Waste & Recycling , Tim Bath , Senior VP of Hauling at Rumpke, and Danielle Baci , Senior Client Success Manager at RouteSmart to explore what it really takes to build and sustain a culture of safety . The group also shares insights on how intelligent routing is helping crews avoid risky maneuvers—and stay safe on the job. With the waste industry recently ranked as the fourth most dangerous profession in the U.S. , this conversation is a must-listen for anyone in the field.…

Right on Time with RouteSmart

1
Bay Area Balance: How Intelligent Route Planning Changed the Game 36:34

12 weeks ago36:34

36:34

How do you turn outdated routes, manual data corrections, and underused truck hours into an efficient, high-performing waste operation? In this episode of Right on Time with RouteSmart , we head to the Bay Area to chat with Gene Della Zoppa , CEO and Managing Partner of Mill Valley Refuse Service , about how his team reimagined their approach to routing using RouteSmart Online. Joining the conversation are Dave Oxenford , RouteSmart Implementation Consultant, and Jessica Cearfoss , Senior Business Development Manager, who helped guide Mill Valley through the transformation. We’ll cover: ✅ Reducing overtime and boosting truck capacity from 90% to 95% ✅ Improving data quality and unlocking better decision-making ✅ Reorganizing routes for balance, efficiency, and driver buy-in ✅ Overcoming challenges with legacy systems ✅ What’s next for Gene’s team as they continue optimizing operations Whether you’re a municipal hauler, private collector, or just obsessed with operational efficiency—this episode is worth a listen.…

Right on Time with RouteSmart

1
Free Safety Summit Tackles Waste Industry Risks as Alarming Data Emerges 27:30

24 weeks ago27:30

27:30

Waste collection ranks as the fourth most dangerous job in America , and the latest Bureau of Labor Statistics data underscores the urgent need for improved safety measures. As the industry gears up for the Waste Advantage Safety Summit on March 20 , we’re diving into how technology, intelligent route optimization, and industry collaboration can help reduce accidents and save lives. In this episode of Right on Time with RouteSmart , host Matthew Kemeny is joined by: David Biderman , president of Biderman Consulting, LLC and former Executive Director of the Solid Waste Association of North America (SWANA), discusses the biggest safety challenges facing waste workers today. Jon Knazur , Business Development Manager at RouteSmart Technologies, explains how intelligent route planning eliminates dangerous maneuvers like backing up, U-turns, and street crossings. Tune in as we explore how data-driven route planning and industry initiatives—like the upcoming Safety Summit —are driving real change. Subscribe now to Right on Time with RouteSmart on your favorite podcast platform and follow us on social media to stay updated!…

Right on Time with RouteSmart

1
Heatwave Heroes: Protecting Waste Workers in Summer's Peak 32:36

1 year ago32:36

32:36

In this timely episode, join RouteSmart's Danielle Baci, Jessica Cearfoss, and safety expert David Biderman as they delve into crucial safety measures for waste collection workers during the sweltering summer months. We cover everything from hydration practices and heatstroke prevention to strategies for reducing fire risks. With actionable tips and insights, this discussion is an essential listen for anyone involved in waste management seeking to ensure the well-being of their teams during these challenging conditions. Tune in to learn how to keep your crew cool, safe, and efficient all summer long.…

Right on Time with RouteSmart

1
Tech Trash Talk: Investing in Innovation for Safer Waste Collection 28:52

1 year ago28:52

28:52

Join us as we explore how technology intersects with safety in the waste and recycling industry, featuring insights from renowned experts former SWANA CEO David Biderman, RouteSmart's Jessica Cearfoss and Danielle Baci, and Rumpke's Tim Bath. This episode analyzes the critical safety challenges faced by the industry, from property damage and worker injuries to life-threatening incidents on collection routes. Our panel of industry experts discusses transformative solutions, highlighting how route optimization and telematics are essential tools in enhancing workplace safety. As we approach the Waste Expo from May 7-9 in Las Vegas, let's celebrate the significant strides made by industry leaders and learn how these technological advancements can spearhead a safer, more efficient future in your operations. Join us for an enlightening discussion that promises not just insights but a roadmap to a safer technological landscape in waste management.…

Right on Time with RouteSmart

1
Alley-Oops: Unveiling the Waste Woes of Alley Service 35:47

1 year ago35:47

35:47

We're talking trash again, and this one may be right up your alley. Kicking off the first episode of Season 4, Solid Waste Expert and Former SWANA Executive Director/CEO David Biderman joins the Director of Solid Waste for the City of Baltimore DPW, Craig Jeter, and RouteSmart Technologies' Senior Business Development Manager Jessica Cearfoss in a robust discussion about the unique safety and logistical challenges that alley service collection presents. Hosted by Senior Communications Director Matthew Kemeny, our panel of experts uncovers the unseen hurdles of city waste services and shares innovative strategies for safer and more efficient alley collection practices. Tune in for our latest episode for a deep dive into urban alleyways where we’re not just hauling away the trash—we’re redefining waste management from the ground up.…

Right on Time with RouteSmart

1
Atlanta Journal-Constitution Distribution Manager Steve Bogdon Disc-overs Love for Different Kind of Golf 24:28

2 years ago24:28

24:28

In the serene meadows and lush woodlands of leisurely sports, there exists a game that dances on the fringes of frisbee fanaticism and golfing finesse. It's a sport where the fairways are more forest than fair, and the scorecard is a trusty old disc, not a bag of clubs. Welcome to the world of disc golf, where flying saucers meet precision putting, and the only hazards you'll find are trees, streams, and the occasional overzealous squirrel. In this captivating blend of strategy, skill, and sheer disc-ipline, players embark on a journey that transcends the boundaries of traditional sports, propelling discs with finesse, and, sometimes, just a hint of pure magic. Atlanta Journal-Constitution Distribution Manager Steve Bogdon is not just a passionate devotee of the unique and thrilling hobby that is disc golf; he's also a master of optimizing newspaper delivery routes. While he finds exhilaration in navigating the twisting fairways of disc golf courses, carefully calculating each throw and striving for that elusive hole-in-one, he also channels his expertise into planning and fine-tuning the most efficient paths for newspaper distribution operations using RouteSmart Online. In a world where the precision of paper routes and the free-spirited flight of flying discs coexist, Bogdon has truly found a delightful balance. Join Client Success Manager Lindsay Ringgold and Host Matthew Kemeny for this thrilling episode of Right on Time with RouteSmart.…

Right on Time with RouteSmart

1
Vacation Hero: Myrtle Beach Rescue - How a RouteSmart Employee's Quick Thinking Helped Save a Pilot in Peril 27:38

2 years ago27:38

27:38

In this remarkable episode of Right on Time with RouteSmart, we tell a thrilling real-life story of courage and teamwork. Host Matthew Kemeny welcomes Dave Oxenford, an Implementation Consultant at RouteSmart, who was on vacation at Myrtle Beach with his family in August when a banner plane crashed into the surf. Dave and others sprang into action and helped bring the pilot to safety, demonstrating extraordinary bravery and quick thinking. Listen to Dave's firsthand account of the incident and the remarkable efforts to save the pilot. This is a story of heroes emerging in times of crisis. Don't miss this inspiring episode. Key Highlights: Dave's vacation unexpectedly turns into a heroic rescue mission. The dramatic plane crash into the surf at Myrtle Beach. How adrenaline fueled their efforts to save the pilot. The pivotal moment when they heard the pilot's cry for help. The challenges and risks they faced during the water rescue. The pilot's primary concern: Did he hurt anyone? The diverse group of beachgoers who came together to help. Dave's role as an Implementation Consultant at RouteSmart. Exciting new products and services offered by RouteSmart. A sneak peek into the upcoming RouteSmart INTERSECT user conference. Tune in to this unforgettable episode and get ready to be inspired by the power of human kindness and teamwork. Don't forget to register for the RouteSmart #INTERSECT23 user conference, where you can learn more about the latest developments in route planning solutions. Don't forget to subscribe to our podcast for more insightful and engaging episodes. Read our latest news and listen to our most recent podcasts Register for INTERSECT Visit RouteSmart on the web…

Right on Time with RouteSmart

1
Learn how Dubai-based Averda Revolutionized Waste Management 33:30

2 years ago33:30

33:30

Waste management and recycling have never been more crucial. With increasing concerns over environmental issues and resource scarcity, waste management companies are challenged to provide sustainable and innovative solutions that benefit both the environment and society. Averda, the leading waste management and recycling company in India, Africa, and the Middle East, understands this challenge all too well. With more than 60,000 clients across the private and public sectors, Averda seeks to provide sustainable waste management solutions that reduce the use of the planet’s limited natural resources and drive the circular economy. To achieve this goal, Averda has partnered with RouteSmart reseller Integrated Skills Limited (ISL) for route planning and optimization software solutions, in-cab navigation and service verification software, addressing & geocoding solutions, contractor management systems, street works coordination software, as well as environmental and waste consultancy services.…

Right on Time with RouteSmart

1
Learn How Teak Software Helps Local Businesses Get Goods to Doorsteps 34:51

2 years ago34:51

34:51

If you are in the business of getting goods from here to there, Teak probably has software that can help. Teak supports routed delivery of products like newspapers and dynamic distribution applications like courier operations, while managing all the tracking and control aspects throughout the process from the point of origin to the final delivery, with careful attention to accounting controls throughout. In this episode, we sit down with Teak CEO Fergus O'Scannlain, Director of Operations Nitin Kumar, and RouteSmart's Senior Business Development Manager Jason Fry to discuss the evolution of the business and how it is helping local businesses in communities across the country. Hosted by Senior Communications Manager Matthew Kemeny, the podcast talks about the need for a local e-commerce marketplace, delivery challenges, and how route optimization is key for financial stability.…

Right on Time with RouteSmart

1
Rolling the Dice: How Route Planning and Board Games Both Require Strategy 15:50

2 years ago15:50

15:50

It's all fun and games when you record a podcast with Johnny Freeman. The New Jersey resident has been planning the most efficient delivery routes as a consumer data analyst with newspaper giant, Advance Local. But in his free time, Johnny is a board game enthusiast who plays hundreds of games per year with a group he created. Join us as we dive into Johnny's journey and discover his love for board games. From calculating the optimal path to victory in a game of Settlers of Catan to designing the most efficient newspaper delivery routes, Johnny's expertise knows no bounds. Don't miss out on the fun and be sure to subscribe to our podcast to stay up-to-date with the latest industry trends and fascinating stories from our guests!…

Right on Time with RouteSmart

1
From paper maps to the cloud: How route planning has evolved in 35 years, featuring RouteSmart Chief Operating Officer Larry Levy 36:52

3 years ago36:52

36:52

In this episode of Right on Time, we sit down with RouteSmart Chief Operating Officer and Executive Vice President Dr. Larry Levy in a detailed discussion on the evolution of route planning and optimization in the last 35 years. Learn how organizations no longer need to make a large upfront investment to create a solid route plan that cuts costs, improves safety and increases customer satisfaction. Dr. Levy discusses the importance of using good data to create realistic routes that drivers will follow and how that is critical to their success. Listen and subscribe so you don't miss any future podcasts!…

Right on Time with RouteSmart

1
INTERSECT23 host city Annapolis, Maryland brings blend of fun & history for attendees 33:57

3 years ago33:57

33:57

Our user conference, INTERSECT 2023, is less than a year away and we’re headed back to Annapolis, a city rich in American history and boasting breathtaking views of the Chesapeake Bay, brick-lined streets, and stunning 18th century architecture. We continue to host this biennial event at locations we believe our attendees will love and next year’s conference in Maryland’s capital city is no exception. Guests can enjoy cruising the Chesapeake Bay, touring the U.S. Naval Academy, visiting the National Cryptologic Museum, dining al fresco under the stars, and much more. INTERSECT23, scheduled September 25-28, brings together RouteSmart clients, partners, and employees from all over the globe for four days of learning, collaborating, and entertainment. I recently had the pleasure of interviewing Susan Siegfried, Vice President, Public Relations & Communications, Visit Annapolis & Anne Arundel County, to learn more about America’s Sailing Capital and opportunities for excursions for our conference attendees. Don't forget to subscribe so you don't miss future episodes!…

Right on Time with RouteSmart

1
RouteSmart Online: Controlling Collection Chaos in the Waste Industry 26:03

3 years ago26:03

26:03

There are a lot of challenges facing waste haulers right now. Retaining and hiring good drivers. Struggling with high gas prices. Ensuring employee safety. Adjusting to rapid changes in technology. One way to meet these challenges is to have a digitized route plan that reduces the amount of fuel consumed, keeps drivers safe and happy, and sequences large, gas-guzzling trucks on the most efficient collection path. RouteSmart Online has been helping our clients build intelligent route plans for more efficient operations since 2010, and this year, we are excited to roll out this streamlined, intuitive route planning solution for our clients in the waste industry who need to control the collection chaos of residential and commercial waste management. In this episode of Right on Time with RouteSmart, Jessica Cearfoss, Senior Business Development Manager for RouteSmart Technologies, explains the evolution of RouteSmart Online and how the web application will support the waste and recycling industry by helping public and private haulers build the most intelligent route plans to reduce fuel, mileage, and driver turnover while maximizing safety and efficiency.…

Right on Time with RouteSmart

1
What is Integrated Skills Limited? Learn about RouteSmart's UK partner 36:56

3 years ago36:56

36:56

More than 20 years ago, RouteSmart began its partnership with environmental consultant company Integrated Skills Limited , forging a relationship that would grow its international presence. Today, ISL provides RouteSmart route planning and optimization services for the UK, Europe, and the Middle East. They have worked on projects in 60 countries! We chat with our ISL friends across the pond , CEO Alan Paget and Client Services Director Andy Clewes, to learn more about the services they provide, including an in-cab device, RouteSmart Navigator, specific projects they've undertaken, and a rapid fire list of questions at the end that you don't want to miss!…

Right on Time with RouteSmart

1
How RouteSmart Helped the City of Charlotte Public Works Create Efficient, Compact Routes for Waste Collection 39:38

3 years ago39:38

39:38

City of Charlotte GIS Director Dr. Leonard Huggins has been a RouteSmart user for nearly two decades. In this episode, learn how he leveraged RouteSmart's powerful solutions to conquer high-density routing, create efficient, compact and safe routes for its waste management fleet.

Right on Time with RouteSmart

1
Get a Clue: RouteSmart Employee Writes Crossword Puzzles for New York Times 43:00

3 years ago43:00

43:00

Damon Gulczynski has an important role as Director of Research and Development at RouteSmart. But, in his free time, he also writes crossword puzzles - some of which have run in the New York Times and other publications. Learn where he gets his inspiration, his thought process and his tips for crossword players and writers alike!…

Right on Time with RouteSmart

1
Lions, Tigers and Bear Carts, Oh My! 43:41

3 years ago43:41

43:41

John Sowl, GIS Analyst at client Western Disposal , talks about the need for specialized trash carts in bear country, their successes in deploying RouteSmart Technologies , what you should and shouldn't put in the recycling bin, INTERSECT , and other topics in this fun episode featuring RouteSmart Senior Business Development Manager Jessica Cearfoss and Client Success Manager Danielle Baci . Hosted by RouteSmart Communications Manager Matthew Kemeny.…

Right on Time with RouteSmart

1
Get Hyped for INTERSECT 2022! Save the Date for the Routing Industry's Premier Conference 38:24

4 years ago38:24

38:24

INTERSECT 2022 is only four months away and we are getting excited for the premier conference in the routing industry scheduled for April 25-28! In this episode, a pair of INTERSECT veterans, RouteSmart Business Development Manager Jason Fry and CarrierTrack Technologies President Jeff Fasseel discuss past conferences and what they're most looking forward to in 2022! Click here to learn more about INTERSECT.…

Right on Time with RouteSmart

1
Rumpke workers save man from burning home in Kentucky 19:13

4 years ago19:13

19:13

It was a typical day for Jerry Curtis and Kyle Wilson, until it wasn't. The Rumpke santitation drivers were on their normal route when they came upon a burning house. The pair wasted no time and didn't think twice before they rushed into the home and pulled a trapped man to safety. In this episode, we hear this spectacular story of bravery and courage from Jerry as well as the partnership between Rumpke and RouteSmart.…

Right on Time with RouteSmart

1
How did RouteSmart begin? Our story from 1895... 1:22:04

4 years ago1:22:04

1:22:04

RouteSmart's history and origins embedded in our company and people a passion for solving the world’s most complex routing challenges. Our highly educated and experienced team and deep understanding of our customers’ businesses needs comes from decades of working at their sides to deliver efficiencies and savings. In this episode, we discuss RouteSmart's history with Chief Operating Officer Larry Levy and Marketing Director Doug Hill. Click here to learn more!…

Right on Time with RouteSmart

1
Ensuring safety in the waste collection industry 22:34

4 years ago22:34

22:34

On this episode of Right on Time with RouteSmart, we sit down with David Biderman, executive director and CEO of the Solid Waste Association of North America (SWANA), and Jessica Cearfoss, business development manager for RouteSmart in the public works industry. The three of us discuss steps RouteSmart and SWANA are taking to reduce the number of injuries and fatalities to waste and recycling collection workers.…

Right on Time with RouteSmart

1
Becoming a RouteSmart Online Certified Routing Professional 15:12

4 years ago15:12

15:12

You've invested in your success, now get recognized for your mastery! In this episode we speak with Spencer Marker of the Press Democrat newspaper in Santa Rosa, Calif. who recently became a RouteSmart Online Certified Routing Professional. RouteSmart Client Success Manager Lindsay Ringgold discusses the many benefits of earning your certification, as well as how to best prepare for the exam.…

Right on Time with RouteSmart

1
In Focus: RouteSmart's Aaron Nuffer talks photography, utilities and travel 47:16

4 years ago47:16

47:16

Aaron Nuffer is one of RouteSmart's Client Success Managers concentrating on utility and postal clients. He's also an accomplished photographer. In this episode, Aaron discusses his love for landscape photography, the stories behind his spectacular photos, and his role at RouteSmart. We also sprinkle in some weird and wild facts about Idaho, Aaron's home state! Watch the podcast, along with screenshares of Aaron's photos, on YouTube . Don't forget to subscribe!…

Right on Time with RouteSmart

1
Profiles in RouteSmart Users: Doug Keiles of CarrierTrack Technologies/Ribs Within and Frank Beacham of Advance Local 30:43

4 years ago30:43

30:43

Meat Doug Keiles. Doug is Vice President of CarrierTrack Technologies , a partner of RouteSmart's in the newspaper distribution world. But he also has a unique side gig. Doug is the owner of the Ribs Within BBQ Team . He's a certified pitmaster, championship griller, and has an award winning line of ribs, bacon, and rubs. In this episode, we discuss CarrierTrack's relationship with RouteSmart and how it works like "peanut butter and jelly." We are joined by Frank Beacham, district sales manager for Advance Local, a RouteSmart and CarrierTrack client. We also talk about Doug's passion for grilling, how he started Ribs Within, his appearance on the reality show Chopped: Grillmasters, and what he's cooking up next. We hope you enjoy the episode and don't forget to subscribe!…

Right on Time with RouteSmart

1
Profiles in RouteSmart Users: Chris Sands 28:19

4 years ago28:19