Why Boring is the Enemy of Modern Retail - After the Show

Rooted in Retail

In today’s After the Show segment, we’re getting real about what it takes to thrive in modern retail. Spoiler alert: being dull won’t cut it anymore.

From navigating setbacks to elevating your customer experience, this episode breaks down the mindset and strategy shifts you need to build a resilient and future-ready business. If you’re ready to level up and lead with energy, this one’s for you.

[0:57] Building a resilient business and becoming a modern retailer

[2:07] Industries have normalized dull—why you can’t afford to

[4:35] How your worst moments can become your biggest growth points

[6:15] Why paying attention to your numbers and your customers matters

[8:02] Adopting a “bring it on” mentality in business

[11:02] Delivering next-level experiences that keep customers coming back

Join the Rooted in Retail Facebook Group to continue the conversation
Get your ticket to EVOLVE 2025 - $200 off when you use the code rooted
Join our newsletter for all the latest marketing news for retailers
Show off your super fandom by getting your Rooted in Retail Merch!

Chapters

1. Why Boring is the Enemy of Modern Retail - After the Show (00:00:00)

2. Building a resilient business and becoming a modern retailer (00:00:57)

3. Industries have normalized dull—why you can’t afford to (00:02:27)

4. How your worst moments can become your biggest growth points (00:04:35)

5. Why paying attention to your numbers and your customers matters (00:06:15)

6. Adopting a “bring it on” mentality in business (00:08:02)

7. Delivering next-level experiences that keep customers coming back (00:11:02)