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Ep 194 | Exploring the impact of email and text on business communications.
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🔍 Challenges of Digital Messages:
Emails and texts lack tone and body language, which can lead to misunderstandings. Without these cues, it's easy to misinterpret the sender's intentions, especially in nuanced or sensitive discussions.
📞 Opt for a Phone Call:
In significant transactions or when clarity is crucial, a phone call is superior. It ensures full understanding of the context and reduces the risk of costly misunderstandings.
💡 Example Strategy:
If an email query involves complex details or pricing, suggest a call to address specifics directly. This approach helps avoid confusion and fosters clearer communication.
🗣️ Key Takeaway:
Direct communication, like phone calls, is often more effective for important business interactions. It prevents miscommunication and builds stronger relationships.
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