Can You Scale AND Have It All?

Scaling Up Business with Bill Gallagher

#Growth #Leadership #Scalingup #Entrepreneur #Business #MBA #Gallagher

26:28

Squid Game is back—and this time, the knives are out. In the thrilling Season 3 premiere, Player 456 is spiraling and a brutal round of hide-and-seek forces players to kill or be killed. Hosts Phil Yu and Kiera Please break down Gi-hun’s descent into vengeance, Guard 011’s daring betrayal of the Game, and the shocking moment players are forced to choose between murdering their friends… or dying. Then, Carlos Juico and Gavin Ruta from the Jumpers Jump podcast join us to unpack their wild theories for the season. Plus, Phil and Kiera face off in a high-stakes round of “Hot Sweet Potato.” SPOILER ALERT! Make sure you watch Squid Game Season 3 Episode 1 before listening on. Play one last time. IG - @SquidGameNetflix X (f.k.a. Twitter) - @SquidGame Check out more from Phil Yu @angryasianman , Kiera Please @kieraplease and the Jumpers Jump podcast Listen to more from Netflix Podcasts . Squid Game: The Official Podcast is produced by Netflix and The Mash-Up Americans.…

about a year ago 11:31

MP3•Episode home

What if scaling didn’t have to come at the cost of your health, your family, or your sanity?

In this episode, Bill challenges the common held belief that sacrifice is a rite of passage in entrepreneurship, especially during the growth phase. He shares the story of a tech CEO building a $200M company and outlines a four-part framework for scaling your business while also building a life you love. Spoiler: It's not about working harder. It's about rethinking your approach.

Topics explored in this episode:

(0:26) Can You Really Have It All?

*A thriving business and a healthy life are not mutually exclusive.

*The story of a CEO who’s grown a $200M company while staying balanced and grounded.

(2:30) Four Steps to Scale Better

Set a BHAG (Big Hairy Audacious Goal): Anchor your strategy in a long-term, purpose-driven outcome.
Invest in People & Culture: Hire well, coach continuously, and create strong values-based accountability.
Execute with Rhythm: Align priorities, metrics, and meetings to stay focused and effective.
Get a Life: Create time for family, health, and the things you love.

(7:50) You’re Not Supposed to Work 1,000x Harder

*The CEO of a billion-dollar company doesn’t work 1,000 times more than you, they have to work differently.

*Scaling means evolving how you lead, not just doing more.

(9:40) What’s The First Step?

*What do you need to redesign first?

*Who can help you shift your leadership style and strategy?

Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.

Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop

Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall

Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach

Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.

Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.

Subscribe via Spotify: https://spoti.fi/3PGhWPJ

Subscribe via Apple Podcasts: https://apple.co/3PKe00u

Bill on Facebook: https://www.facebook.com/billgall/

Bill on Twitter/X: https://x.com/billgall

642 episodes

Can You Scale AND Have It All?

Scaling Up Business with Bill Gallagher

40 subscribers

published about a year ago

MP3•Episode home

What if scaling didn’t have to come at the cost of your health, your family, or your sanity?

Topics explored in this episode:

(0:26) Can You Really Have It All?

*A thriving business and a healthy life are not mutually exclusive.

*The story of a CEO who’s grown a $200M company while staying balanced and grounded.

(2:30) Four Steps to Scale Better

Set a BHAG (Big Hairy Audacious Goal): Anchor your strategy in a long-term, purpose-driven outcome.
Invest in People & Culture: Hire well, coach continuously, and create strong values-based accountability.
Execute with Rhythm: Align priorities, metrics, and meetings to stay focused and effective.
Get a Life: Create time for family, health, and the things you love.

(7:50) You’re Not Supposed to Work 1,000x Harder

*The CEO of a billion-dollar company doesn’t work 1,000 times more than you, they have to work differently.

*Scaling means evolving how you lead, not just doing more.

(9:40) What’s The First Step?

*What do you need to redesign first?

*Who can help you shift your leadership style and strategy?

Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.

Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop

Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall

Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach

Subscribe via Spotify: https://spoti.fi/3PGhWPJ

Subscribe via Apple Podcasts: https://apple.co/3PKe00u

Bill on Facebook: https://www.facebook.com/billgall/

Bill on Twitter/X: https://x.com/billgall

642 episodes

#Growth #Leadership #Scalingup #Entrepreneur #Business #MBA #Gallagher

All episodes

Scaling Up Business with Bill Gallagher

1
The Money Habit with Mike Michalowicz 46:17

4 days ago46:17

46:17

Why does it feel so hard to actually keep the money we earn? In this episode, Bill is joined by bestselling author and entrepreneur Mike Michalowicz to explore the deeper patterns that shape our financial behavior. Mike shares insights from his upcoming book, The Money Habit, and offers an honest take on the emotional and psychological traps that sabotage even the most high-achieving business leaders. This conversation will change how you think about money. Mike Michalowicz is the author of Profit First, The Pumpkin Plan, and Clockwork. His work has helped thousands of entrepreneurs grow healthier businesses, and his latest book, The Money Habit, dives into the behavioral finance side of entrepreneurship. Topics explored in this episode: (08:15) Why Smart People Still Struggle with Money Success doesn’t always equal financial security. Cutting your spending isn’t really the solution. (12:40) The Lies We Tell Ourselves We will always find new ways to spend our ‘new money’. Mike explains Parkinson’s Law. (20:30) Building Financial Habits That Stick Tiny habits are more powerful than massive overhauls. Mike shares how to “friction-proof” your financial systems. (27:10) Different Life Stages Require Different Levels of Planning There are seasons to making money and spending money. No one wants to miss out on fun moments with their family because they're busy in the ‘earning’ stage. (37:40) Relying on Will Power Does Not Work Mike wanted to exercise regularly; how did he make that happen? With money, find your daily practical pattern and then tact on a money-related action item on top of it. Thanks to Mike Michalowicz for being on the show! Connect with Mike on LinkedIn: Linkedin.com/in/mikemichalowicz/ Learn more about his work: Mikemichalowicz.com/ Preorder The Money Habit here: Mikemichalowicz.com/the-money-habit/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall…

Scaling Up Business with Bill Gallagher

1
Build a Business That Runs Without You 11:04

11 days ago11:04

11:04

Could your business survive a month without you or would it collapse the minute you left? In this episode, Bill shares a personal story about stepping away from his company for a month-long family trip to Italy—and what it took to make that possible. It’s not just about systems and scorecards (though those matter), but about shifting your leadership style and truly empowering your team. This isn’t a fantasy. It’s a leadership strategy that can dramatically improve your life and business. Topics explored in this episode: (00:26) The Real Question: Can You Leave? *Taking a month off wasn’t convenient, but it was necessary—and Bill committed to making it happen. (03:40) The Leadership Problem *Even with systems in place, Bill realized he was still the bottleneck. His team couldn’t step up if he didn’t let go. (04:29) Training the Team, Slowly and Steadily *How he rewired his leadership by handing off responsibility and asking, “What will you do when I’m gone?” (08:03) The Result: A Month in Italy *His team performed beautifully during a critical growth phase. No fire drills. Just updates and momentum. (09:30) Stop Being the Hero *If you always need to save the day, you’ll always surround yourself with people who need saving. Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall…

Scaling Up Business with Bill Gallagher

1
Becoming the Celebrity CEO With Ramon Ray 53:28

18 days ago53:28

53:28

How do you grow your business and your reputation without faking it? In this episode, Bill sits down with Ramon Ray, entrepreneur, speaker, and author, to explore how authentic visibility fuels business growth. From meeting the President to selling three companies and pivoting during a pandemic, Ramon shares real stories about showing up, adding value, and becoming your own best brand asset. Whether you're building your first business or reinventing your voice, Ramon offers a masterclass in connection, resilience, and personal branding that actually works. Ramon Ray is a five-time entrepreneur, best-selling author, and global keynote speaker known for his infectious energy and deeply human approach to business. He’s the founder of ZoneofGenius.com and has interviewed everyone from President Obama to the founders of major brands. Ramon’s mission? To help entrepreneurs build not just successful businesses, but joyful lives. Topics explored in this episode: (08:10) Meeting the President Meeting the President wasn’t a fluke, it was the result of years of showing up and serving with integrity. Visibility follows value. Recognition happens when you're focused on impact, not status. (18:00) Lessons from Selling Three Companies An exit doesn’t have to be massive to be meaningful. Even modest acquisitions can be life-changing if they align with your goals. Reinvention is part of the entrepreneurial cycle. Each sale opened new creative and professional doors. (29:45) The Power of Personal Brand How do you become a ‘celebrity’ CEO? Ramon shares his take on visibility, trust, and being the brand without being fake. Brand is resilience. Ramon’s reputation and authenticity made it easier to pivot to new avenues because people already trusted him. (39:10) Nobody Wants Boring It’s okay to tweak your content depending on your audience. The key is to stay engaging. Show up where you’re wanted. Look for strategic opportunities that align with your voice and values. (45:40) Best Way to Build Your Unique Voice Use social media as a low-stakes way to develop and express your personal brand. Don’t hide behind the company logo, add to it with your personality. Thanks to Ramon Ray for being on the show! Connect with Ramon on LinkedIn: https://www.linkedin.com/in/ramonraysmallbiz/ Learn more about his work: ZoneofGenius.com Get his book: The Celebrity CEO: How Entrepreneurs Can Thrive by Building a Community and a Strong Personal Brand - https://a.co/d/aeJ0eQm Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall…

Scaling Up Business with Bill Gallagher

1
Easy Isn’t Lazy: Simplicity Is the Ultimate Leadership Hack 7:01

25 days ago7:01

7:01

What if your obsession with “getting it right” is actually making everything harder? In this short solo episode, Bill unpacks why leaders often resist simplicity, even when the evidence shows that simpler rhythms like daily huddles and weekly meetings drive better execution. He shares a cautionary tale of a team that struggled to implement Scaling Up habits because they were too focused on customizing and controlling every detail. The lesson? Stop overcomplicating. Embrace ease. Topics explored in this episode: (00:05) Easy Isn’t Lazy *Why simplifying operations is a mark of strong leadership; not weakness or laziness. (01:10) A Team That Overcomplicated Everything *A client’s resistance to basic practices like daily huddles and weekly meetings derailed their growth. (02:45) The Cost of Not Trusting the Process *Each team member wanted to “get it right” their own way, which led to silos, stalled execution, and no progress on quarterly priorities. (04:15) The Cure for Overthinking *How great leaders build predictable rhythms and make execution feel frictionless. (05:25) The Case for Easy *From customer experience to vendor and team interactions, ease is the ultimate scaling advantage. Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall…

Scaling Up Business with Bill Gallagher

1
Cultivate Valuable In-Person Meetings and Events with Eric Rozenberg 50:54

5 weeks ago50:54

50:54

What makes an in-person event truly unforgettable and value-packed for the attendees? In this episode, Bill sits down with Eric Rozenberg to explore how the best companies use live meetings to create culture, drive alignment, and build momentum. Eric shares insights from producing events for Fortune 500 companies and global brands, and explains how thoughtful, strategic meetings aren’t a luxury, but a very important growth tool. If you're wondering whether to gather your team in person this year, this episode will help you make the call. Eric Rozenberg is an international event strategist, author of Before It’s Too Late, and founder of Event Business Formula. With more than two decades of experience creating events across six continents, Eric teaches leaders how to design live experiences that actually move the needle. Topics explored in this episode: (06:00) The Real ROI of In-Person Events Why meetings and conferences aren’t just about the content. The power of shared physical space to build trust and alignment (15:30) Avoiding the “Event as Expense” Mindset How to justify and structure meetings so they deliver real business value Time spent with the right people is where the true business magic happens (25:00) From Tactical to Transformational What separates logistics-focused events from culture-shaping ones How to build events that fuel strategic clarity and team momentum (32:00) Leading Through Live Experiences Why your leadership presence matters more in person Mindset over Mishaps: When there’s a will there’s a way When things go wrong, focus on creating memories (37:45) The 7 Steps to a Successful Event Map out the main objectives with the client Then you craft the unique experience around these objectives Thanks to Eric Rozenberg for being on the show! Connect with Eric on LinkedIn: https://www.linkedin.com/in/ericrozenberg/ Learn more about his work: https://eventbusinessformula.com/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media: https://www.storyon.co/…

Scaling Up Business with Bill Gallagher

1
The Hustle Culture Mousetrap: More Isn’t Better 11:25

6 weeks ago11:25

11:25

What if working harder is actually a lie that’s making your business worse? In this episode, Bill shares a story of a billion-dollar company brought to its knees by a CEO who hustled too hard. What once starts as ambition can quickly turn into micromanagement and business confusion. Bill breaks down why hustle culture is a lie, what it’s really costing you, and how to shift out of this chaotic mode and into something much more sustainable. Topics explored in this episode: (0:15) The Billion-Dollar Crashout *The story of an ad tech CEO who lost 90% of company value by trying to do everything. *Why over-involvement, scattered priorities, and non-stop hustle backfired. (3:50) The Myth of More ‘Hustle’ *Hustle culture is a lie!!! (6:10) It’s Time to Shift Out of the Hustle Get Clear: Define a breakthrough BHAG and long-term strategy. Build the Culture: Hire well, clarify roles, coach continuously. Execute Intentionally: Prioritize, track key metrics, and meet with rhythm. Get a Life: Really make conscious time for what’s important to you. (9:00) Integration Over Sacrifice *It’s all connected: You bring your life into work, and work into life. *Create a system that supports both. Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall…

Scaling Up Business with Bill Gallagher

1
Unlocking Curiosity at Work with Dr. Diane Hamilton 47:16

7 weeks ago47:16

47:16

What’s really stopping your team from being more innovative, and how do you fix it? In this episode, Bill is joined by Dr. Diane Hamilton, author of Cracking the Curiosity Code, to explore why curiosity, not just intelligence or skills, is the real key for innovation, engagement, and performance. Together, they dig into the hidden habits that stifle curiosity in leaders and teams, and how to cultivate a culture that asks better questions and solves better problems. Dr. Diane Hamilton is a behavioral expert, researcher, and speaker whose groundbreaking work on curiosity has helped transform how companies approach culture, communication, and leadership. She’s the creator of the Curiosity Code Index and a leading voice on the future of work. Topics explored in this episode: (05:10) The Curiosity Crisis *Why curiosity declines as we age *How lack of curiosity hurts innovation at work *The four fear-based factors that suppress curiosity: fear, assumptions, tech, and environment (12:50) Formula 1 Efficiency vs. Hospital Mismanagement *What happens when you bring in outside perspectives to improve your broken systems *How far would people go to blindly follow rules? (16:50) How Leaders Kill Curiosity *Common leadership habits that discourage curiosity without realizing it *The difference between curiosity and chaos: structure still matters (31:30) Can Curiosity Be Measured? *There is science behind measuring curiosity with the Curiosity Code Index (35:10) Coaching Curiosity into Leadership *Practical ways to coach and develop more curious thinking *The link between curiosity and emotional intelligence (40:50) The ROI of Curiosity *Curiosity isn’t just nice to have, it brings in real revenue growth. Thanks to Dr. Diane Hamilton for being on the show! Connect with Diane on LinkedIn: https://www.linkedin.com/in/drdianehamilton Learn more about her work: https://drdianehamilton.com Get her book: Cracking the Curiosity Code – https://drdianehamilton.com/cracking-the-curiosity-code-book Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media: https://www.storyon.co/…

Scaling Up Business with Bill Gallagher

1
Can You Scale AND Have It All? 11:31

8 weeks ago11:31

11:31

What if scaling didn’t have to come at the cost of your health, your family, or your sanity? In this episode, Bill challenges the common held belief that sacrifice is a rite of passage in entrepreneurship, especially during the growth phase. He shares the story of a tech CEO building a $200M company and outlines a four-part framework for scaling your business while also building a life you love. Spoiler: It's not about working harder. It's about rethinking your approach. Topics explored in this episode: (0:26) Can You Really Have It All? *A thriving business and a healthy life are not mutually exclusive. *The story of a CEO who’s grown a $200M company while staying balanced and grounded. (2:30) Four Steps to Scale Better Set a BHAG (Big Hairy Audacious Goal): Anchor your strategy in a long-term, purpose-driven outcome. Invest in People & Culture: Hire well, coach continuously, and create strong values-based accountability. Execute with Rhythm: Align priorities, metrics, and meetings to stay focused and effective. Get a Life: Create time for family, health, and the things you love. (7:50) You’re Not Supposed to Work 1,000x Harder *The CEO of a billion-dollar company doesn’t work 1,000 times more than you, they have to work differently. *Scaling means evolving how you lead, not just doing more. (9:40) What’s The First Step? *What do you need to redesign first? *Who can help you shift your leadership style and strategy? Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall…

Scaling Up Business with Bill Gallagher

1
Design Yourself Out of the Business with Michael E. Gerber 52:31

9 weeks ago52:31

52:31

What if the most powerful move you could make as a founder is to stop being the one doing it all? Today’s episode explores the mindset shift that turns your business from a job into a scalable, valuable system. Bill is joined by legendary entrepreneur and author Michael E. Gerber to discuss why strategically working on the business, not in it, is the single most important shift a founder can make. From designing scripts to building systems that run without you, Michael shares what it truly means to scale with intention. Michael E. Gerber is the author of the best-selling E-Myth Revisited and with over 28 other books, Michael has spent decades helping entrepreneurs turn chaos into structure and systems. His latest creation is The Dreaming Room, an immersive experience designed to help business owners redefine their business vision and create a roadmap for success. Topics explored in this episode: (02:45) The Origin of the E-Myth *How a chance encounter led Michael to uncover the hidden flaw in small businesses. (08:05) Systems Are the Brand *Why the DNA of a brand lives in its systems and not in its logo or marketing. (11:45) From Script to Soul *How do you express the same message over and over with intention and passion? (14:15) Why McDonald’s Gets It *What entrepreneurs can learn from Founder Ray Kroc about scaling through consistency. (18:20) Sarah’s Pie Shop and the Power of Working On It *An impactful story about a small business owner’s transformation from technician to entrepreneur. (27:40) The Dreaming Room and the Eightfold Path *The dreamer, the thinker, the storyteller, the leader, the designer, the builder, the launcher, and the grower. (31:25) The Business Is the Product *Don’t let the business become your boss. *You have to create something of value in your business, or else you will go out of business. *Most Small businesses are doing the wrong type of work. (40:45) From NuCo to Scale *Why scaling means letting go of “OldCo” and creating something that lives beyond you. Thanks to Michael E. Gerber for being on the show! Learn more about The Dreaming Room: https://www.michaelegerbercompanies.com Contact Michael directly: michael@michaelegerbercompanies.com Connect with Michael on LinkedIn: https://www.linkedin.com/in/michaelegerber Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media: https://www.storyon.co/…

Scaling Up Business with Bill Gallagher

1
Are You Addicted to Being Busy? 11:36

10 weeks ago11:36

11:36

What if your addiction to hustle is the very thing holding your business back? In this episode, Bill unpacks the hidden addiction that plagues so many leaders: the need to feel busy. He explores how overworking, micromanaging, and always being “on” isn’t just unsustainable, but also a failure of effective leadership. Bill shares powerful stories of CEOs who broke the cycle and built stronger teams by stepping back, letting go, and empowering others to rise up to the occasion. Topics explored in this episode: (0:10) The Hidden Costs of Busyness *Being constantly busy feels productive, but it's actually a trap. *Imagine a world where you could step back and things don’t fall apart. (1:00) Case Study of a Fitness CEO *A thriving business, healthy personal life, and empowered team; you can do it all by doing less. *Why nudging, not rescuing, is the key to accountability and performance. (3:15) The Output is More Important Than ‘Busy’ *Entrepreneurs love to glamorize their busyness, but true effectiveness is about results generated. (5:35) Let’s Take the Summer Off! *Bill shares a story of how he restructured his company so he could take a month off and finally…relax! (6:15) Building a Team That Thinks for Itself *Practical strategies for creating team ownership, like asking instead of solving. *Stop solving problems for other people. *Train yourself out of the ‘fixer’ role. (8:10) From Founder to Scaler *You can grow a business that thrives without you—and one you’re proud to sell (or keep). Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media: https://www.storyon.co/…

Scaling Up Business with Bill Gallagher

1
Why Every CEO Needs a Personal “Why” with Ben Renshaw 47:49

11 weeks ago47:49

47:49

How can leaders connect their personal purpose with their company's mission? In today’s episode, Bill talks with leadership coach Ben Renshaw about the importance of discovering your personal why. They also discuss how aligning personal and company purposes can lead to more meaningful leadership and a positive work environment. Ben Renshaw is a former classical violinist turned leadership coach who’s all about helping people find what truly lights them up. He’s worked with top global brands and execs, all while keeping his focus on one big question: what’s your why? Topics explored in this episode: (1:11) Discovering Your Why - Ben shares his journey from classical music to personal development. - Co-founded The Happiness Project in the skeptical UK of the 1990s. (7:45) Building Real Connection - Ben reflects on how different cultures respond to emotional authenticity. - How a company’s purpose can cascade into personal leadership development. (14:21) Transforming Leaders from the Inside Out - A reluctant CFO discovers his purpose and transforms into a CEO. - Tools like personal dashboards help measure purpose in action. (23:44) Scaling Purpose - Purpose isn't just personal—it can energize entire organizations. - Meaningful work improves performance and employee engagement. (35:51) Designing Purposeful Cultures - The ripple effect of purpose touches supply chains, governance, and government policy. - Purposeful companies create traditions and symbols that inspire the next generation. Thanks to Ben Renshaw for being on the show! Connect with Ben on LinkedIn: https://www.linkedin.com/in/ben-renshaw/ Learn more about Ben: https://www.benrenshaw.com Get Ben’s book, How to be a CEO: https://amzn.to/42xlLxJ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media: https://www.storyon.co/…

Scaling Up Business with Bill Gallagher

1
What are the Hidden Costs of Overwork? 11:11

12 weeks ago11:11

11:11

What if your relentless hard work is actually costing your business more than it’s helping? In this episode, Bill explores the hidden costs of overwork, particularly when leaders confuse effort with effectiveness. He shares a cautionary tale of a CEO who pushed too hard, micromanaged excessively, and ultimately failed—highlighting how unchecked hustle undermines both personal well-being and team performance. Topics explored in this episode: (0:42) The Hidden Price of Hustle * Overwork has obvious personal costs, but its impact on the business is often overlooked. (2:40) The CEO Who Couldn’t Let Go * The story of a SaaS CEO who tried to control every part of the company, despite lacking expertise in many areas. * A promising company failed due to leadership that was anxious and overreaching. (5:27) From Hero to Enabler * True success comes not from doing everything, but from rallying a capable team. (6:38) The Real Cost of Doing It All * Personal sacrifices become habitual and ultimately unsustainable. * Overworking leaders limit their organization’s potential by suppressing ownership and innovation. (8:30) Redesigning Leadership for Scale * Leaders who are central to every decision become bottlenecks. * Overworking doesn’t inspire teams—it demoralizes them. * Evolving leadership is the key to scaling without personal burnout. Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media: https://www.storyon.co/…

Scaling Up Business with Bill Gallagher

1
Never Lead Alone with Keith Ferrazzi 44:09

13 weeks ago44:09

44:09

How can leaders create social contracts that foster true team accountability and shared success? In this episode, Bill and guest Keith Ferrazzi explore the importance of moving beyond traditional leadership towards a model of “teamship,” where teams hold themselves and each other accountable. Keith also shares insights about the power of vulnerability and candor, and practical exercises like the “stress test” to build high-performing teams. Keith Ferrazzi is a powerhouse thought leader and author who’s redefining how we connect and collaborate. His latest book is Never Lead Alone . Topics explored in this episode: (02:27) From Networking to Vulnerability * Vulnerability is the key to authentic relationships—even in business settings. (06:08) Building Co-Elevating Teams * The goal is not just psychological safety, but teams that push each other to succeed. (10:37) Practices That Change Culture * Teams need a social contract and regular “stress tests” to challenge each other productively. * Keith’s early exposure to empowered teams in manufacturing shaped his view of leadership. * Siloed work structures limit innovation and responsiveness in today’s fast-paced world. (20:53) Candor with Compassion * Candor must serve others’ success, not be used as a blunt instrument. (34:29) Redesigning Work in an AI World * Keith advocates for rethinking workflows from the ground up—not just slapping AI on top. Thanks to Keith Ferrazzi for being on the show! Learn more about Keith: http://keithferrazzi.com Get Keith’s book: Never Lead Alone: 10 Shifts from Leadership to Teamship : https://www.amazon.com/dp/0063412578/ Connect with Keith on LinkedIn: https://www.linkedin.com/in/keithferrazzi/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media: https://www.storyon.co/…

Scaling Up Business with Bill Gallagher

1
The Real Reason You’re Working Too Hard 11:13

14 weeks ago11:13

11:13

What are the hidden costs of micromanaging and overworking on team morale and business outcomes? This episode explores the main reasons why leaders often work too hard, including lack of trust, fear of failure, ego, habit, and being too busy to delegate. Bill argues that overworking is not a badge of honor but rather a sign of inadequate team building. Topics explored in this episode: (0:26) A Case Study in Micromanagement * A new CEO's micromanaging during a company sale led to longer transition times and negative impacts on team morale. (2:54) The Five Reasons Why Leaders Overwork * The five main reasons include lack of trust/perfectionism, fear of failure, ego/hero syndrome, habit (founder syndrome), and—you’ll have to listen to or watch the episode to find out the fifth! * Ego can drive leaders to seek out crises in which they can be the hero. (6:59) The Impact of Overworking * Why overworking indicates a failure to build and empower a team. (8:22) Shifting Your Mindset * Identifying the reasons for overworking is the first step toward changing those behaviors. (9:26) Creating a New “Why” * Leaders can invent a new "why" to motivate themselves to adopt healthier work habits. * Coaching can help leaders shift their mindset and behaviors to build stronger teams and scale effectively. Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media: https://www.storyon.co/…

Scaling Up Business with Bill Gallagher

1
The Power of Mattering with Zach Mercurio 47:23

15 weeks ago47:23

47:23

What does it really mean for people to feel like they matter in the workplace? In this episode, Zach Mercurio unpacks why mattering is the missing piece in most workplace cultures and how leaders can foster it. He also explores how a sense of value and contribution drives engagement, innovation, and retention. Zach is on a mission to make work and life more meaningful. As an author, researcher, and speaker, he helps leaders create environments where people feel valued. Topics explored in this episode: (02:15) The Science of Mattering * How mattering influences employee performance and well-being. * Why recognition alone isn’t enough to make people feel valued. (10:40) Workplace Disconnection * The hidden costs of employees feeling like they don’t matter. (18:55) The Role of Leaders in Creating Mattering * Mattering shouldn’t be just an HR initiative—it’s a leadership responsibility. (28:30) Purpose vs. Mattering * Why having a sense of mattering is more foundational than purpose. * Case studies of companies that have built cultures of mattering. (47:20) Building a Mattering-Centric Culture * The three key components of a workplace where people feel they matter. Thanks to Zach Mercurio for being on the show! Learn more about Zach: https://www.zachmercurio.com/ Get Zach’s book: The Power of Mattering: How Leaders Can Create a Culture of Significance : https://www.amazon.com/dp/B0D8XMWCLJ Connect with Zach on LinkedIn: https://www.linkedin.com/in/zachmercurio Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media: https://www.storyon.co/…

Scaling Up Business with Bill Gallagher

1
Growing a Business Doesn't Have to Suck 13:20

16 weeks ago13:20

13:20

What leadership habits can help your team take more ownership and solve their own problems? In other words, how can you step back in a way that actually makes your business stronger? In this episode, Bill challenges the hustle culture myth and shares how stepping back, empowering your team, and embracing balance can actually strengthen your company. Topics explored in this episode: (00:16) The Myth of Hustle Culture * The real cost of hustle culture and why it can harm your company. * Bill’s story of taking a month-long family trip to Italy while his business thrived. (01:51) Leadership That Empowers, Not Micromanages * The power of asking the right questions instead of providing immediate answers. (04:17) Making Work More Fun * The benefits of hobbies and interests outside of work. * How compartmentalizing time helps maintain balance. (06:23) Embracing Challenges Without Unnecessary Suffering * The key difference between unavoidable problems and optional suffering. * Shifting your mindset to tackle obstacles without burnout. (09:25) The Power of Support and Coaching * Why you don’t have to figure everything out alone. * Why being coachable and seeking support is key to sustainable success. Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media: https://www.storyon.co/…

Scaling Up Business with Bill Gallagher

1
How to Train Unshakable Self-Belief with Dr. Nate Zinsser 47:43

17 weeks ago47:43

47:43

How can anyone, regardless of their background, develop lasting confidence? Confidence isn’t something you’re born with—it’s a skill you build, and Dr. Nate Zinsser has spent his career helping elite athletes, military leaders, and business professionals master it. In this episode, he shares lessons from his work with NFL star Eli Manning, Olympic athletes, and West Point cadets, revealing how anyone can develop unshakable self-belief. Dr. Nate Zinsser is a mental performance coach, author The Confident Mind , and a longtime director at West Point’s Performance Psychology Program. Topics explored in this episode: (02:00) The Foundation of Confidence - Why some people embrace coaching while others resist it. (10:30) The Making of a Performance Psychologist - How wrestling and martial arts shaped Nate’s approach to confidence. (20:45) Training the Mind - How the military and top athletes develop mental resilience. - The story of Olympic bobsledder Jill Bakken and her confidence breakthrough. (30:20) The Eli Manning Mindset Shift - How Eli Manning transformed from an uncertain quarterback to a Super Bowl MVP. - The specific mental habits that made him a clutch performer. - Why reframing struggles can lead to a breakthrough. - The bus driver lesson: Changing your mind to change your day. Thanks to Dr. Nate Zinsser for being on the show! Learn more about Nate on https://www.natezinsser.com and https://www.linkedin.com/in/nate-zinsser-35349010/ Get Nate’s book, The Confident Mind : https://www.amazon.com/dp/1847942946/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com…

Scaling Up Business with Bill Gallagher

1
Master These 2 Fundamentals to Scale Successfully 13:54

18 weeks ago13:54

13:54

What are the two most important factors for scaling a business? Scaling a business comes down to two key elements: focus and differentiation. Companies that maintain a clear customer and product focus while emphasizing what sets them apart are more likely to achieve sustainable growth. Topics Bill explores in this episode: (0:30) Two Critical Factors - The importance of focus and differentiation in scaling a business. (4:47) Identifying Your Ideal Customer and Maintaining Focus - Focusing on one primary customer type, even for large companies. - The importance of staying in your lane and not deviating from your focus. (5:59) Focusing on Core Products and Services - The example of Steve Jobs' return to Apple and his focus on a simplified product matrix. - Identifying and focusing on the profitable, growth-oriented parts of your business. (7:15) Differentiating Your Business from Competitors - Identifying your unique value proposition. - Not trying to be everything to everyone and instead focusing on your strengths. - Utilizing AI to analyze your company and competitors. - Gathering feedback from new employees, applicants, and customers to identify your differentiation. - Using customer language to articulate your differentiation. Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com…

Scaling Up Business with Bill Gallagher

1
AI Business Transformation with Gerard Murtagh 55:40

19 weeks ago55:40

55:40

What are some practical ways that businesses can optimize their operations with AI? Scaling a business is tough, but scaling by 300% while dealing with fraud and financial chaos is next-level challenging. In this episode, Gerard Murtagh shares how AI helped his company, MouldMen, navigate rapid growth, uncover fraud, and optimize operations. This conversation is packed with real-world AI applications, leadership lessons, and practical strategies for business owners looking to stay ahead. Gerard Murtagh doesn’t do business the conventional way. From launching his first venture at 17 to flying across the world to learn mold remediation firsthand, he’s built his success on innovation, grit, and a whole lot of AI-powered problem-solving. Topics explored in this episode: (2:00) The Unexpected Crisis * Gerard discovers a staggering $1.4M in fraud and financial mismanagement. (10:54) Turning to AI for Answers * Using AI to analyze company financials and expose fraudulent expenses. * Early AI wins convince Gerard to dig deeper into automation. (19:23) Scaling Smarter with AI * Using AI to replace manual admin processes while increasing efficiency. (32:14) Overcoming Resistance to AI * Working with employees who initially push back against automation, fearing job losses. * A structured approach to AI integration. (49:41) The Future of AI in Business * Why business owners should consider building a “data lake.” * How AI will reshape customer interactions, from service to sales. Thanks to Gerard Murtagh for being on the show! Learn more about Gerard: https://www.gerardmurtagh.com/bio Connect with Gerard on LinkedIn: https://www.linkedin.com/in/gerardmurtagh/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com…

Scaling Up Business with Bill Gallagher

1
The Costly Consequences of Bad Advice 10:41

20 weeks ago10:41

10:41

When growing your business, how can you differentiate between good advice and bad advice? In this episode, Bill shares a personal story about taking bad advice that cost him millions. He also explores the importance of timing when raising capital and the difference between surface-level advice and experience-based guidance. Topics explored in this episode: - Why a “good story” is an opportune time to bring in investors or partners. - The danger of waiting too long to reach revenue milestones before seeking investment. - How greed and the desire for control can cloud business judgment. - Questioning an advisor’s experience behind their recommendations. - How confirmation bias can lead you to seek advice that validates your preferences. Chapters in this episode: (00:20) The Danger of Bad Advice (03:45) The Costly Decision to Wait for a Revenue Milestone (05:32) Missing the Perfect Timing to Raise Capital (07:04) Aligning with Company Values and Goals (08:11) Learning to Probe for Experience Behind Advice Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com…

Scaling Up Business with Bill Gallagher

1
Scaling A Luxury Watch Business to $90M with Eugene Tutunikov 41:20

21 weeks ago41:20

41:20

How did Eugene Tutunikov grow SwissWatchExpo from a local storefront to a $90M+ e-commerce business? In this episode, Bill talks with the CEO of SwissWatchExpo, a retailer of certified authentic luxury Swiss watches, about how he scaled his family business. Eugene shares insights on the importance of timing, customer experience, and focusing on sustainable growth. The conversation dives into lessons learned from pivoting careers, working with family, and navigating market disruptions. Eugene Tutunikov (pronounced “Too-Too-Nikoff”) is a former Wall Street pro who traded spreadsheets for Swiss watches. Topics explored in this episode: - The pivotal role of timing in scaling a luxury e-commerce business. - Offering a personalized, video-based shopping experience. - Building trust through in-house authentication and servicing of watches. - Why compounding growth is more sustainable than hyper-growth. - The impact of super-fake watches on the luxury market and how SwissWatchExpo counters it. - Why focusing on one business model can lead to stronger, long-term success. Chapters in this episode: (01:23) Eugene's Journey from Wall Street to Watches (09:55) The Immigrant Experience and the American Dream (15:19) Lucky Breaks (23:06) Standing Out in a Competitive Market (29:05) Trends in Luxury Watches (34:49) Advice for Scaling Up Thanks to Eugene Tutunikov for being on the show! Connect with Eugene on LinkedIn: https://www.linkedin.com/in/eugenetutunikov/ Learn more about the Swiss Watch Expo: http://Swisswatchexpo.com Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com…

Scaling Up Business with Bill Gallagher

1
Hack Your CEO Miracle Mornings for Maximum Productivity 15:33

22 weeks ago15:33

15:33

What are the essential elements of an effective morning routine for executives, entrepreneurs, and business owners? In this episode, Bill breaks down the elements of a powerful morning routine for business professionals. He shares his personal approach to starting the day with mindfulness, gratitude, reading, and planning, while emphasizing the importance of flexibility. Topics explored in this episode: - Creating a morning routine that aligns with your natural rhythm. - Why flexibility in your morning routine leads to better long-term success. - The role of gratitude and mindfulness in setting a positive tone for the day. - How reading and "grazing" on diverse topics can spark creativity and fresh ideas. - The impact of nighttime preparation on a smooth, productive morning. - The importance of balancing productivity with relaxation, such as incorporating a hot tub ritual. - Why a great morning routine isn’t about copying someone else’s formula. Chapters in this episode: (02:30) Why Every CEO Needs a Personalized Morning Routine (04:44) The Power of Gratitude, Mindfulness, and Self-Awareness (05:50) Reading and Grazing (09:25) Planning and Looking Ahead Before the Workday Begins (09:53) Balancing Structure and Flexibility in Your Routine (13:59) Creating a Routine That Works for You Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com…

Scaling Up Business with Bill Gallagher

1
Two Business Leaders More Important that Musk & Jobs 15:27

23 weeks ago15:27

15:27

Why do visionary entrepreneurs like Steve Jobs and Elon Musk need strong operational counterparts like Tim Cook and Gwynne Shotwell? Successful businesses don’t just need visionaries. They need strong operational leaders to turn big ideas into reality. This episode highlights the crucial roles of Tim Cook at Apple and Gwynne Shotwell at SpaceX—leaders who ensured consistent execution behind the scenes. Topics explored in this episode: - The myth that a single visionary leader drives business success—why execution matters just as much. - How Steve Jobs relied on Tim Cook to scale Apple into a global powerhouse. - The critical role Gwynne Shotwell plays in running SpaceX while Elon Musk drives innovation. - Characteristics of great second-in-command leaders: consistency, reliability, and people management. - Why hiring a COO or operational leader is not about cloning the CEO but complementing them. - The risks of hiring externally vs. developing leadership talent from within the company. - Strategies for gradually transitioning a new COO into their leadership role. Chapters in this episode: (02:36) Why Musk & Jobs Needed Their Right-Hand Leaders (04:23) Tim Cook & Gwynne Shotwell (06:59) The Key Traits of an Effective Second-in-Command (09:07) Hiring vs. Developing Leadership Talent Internally (12:11) Common Pitfalls in Hiring a COO (13:33) Strong Operational Leaders Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com…

Scaling Up Business with Bill Gallagher

1
Fueling Education with Passion and Scaling with Jeff Gargas 50:16

24 weeks ago50:16

50:16

How can teachers bring their unique styles and passions into the classroom while staying effective? In this episode, Jeff Gargas shares his unexpected journey from musician and college dropout to education innovator. Host Bill Gallagher and Jeff explore the intersections of creativity, resilience, and education, with a focus on engaging audiences and scaling impactful solutions. Jeff Gargas is a four-time college dropout who turned his love of music and creative energy into a thriving career in education. As the co-founder of Teach Better, Jeff helps educators across the country improve their craft with passion, flexibility, and a touch of rock ‘n’ roll flair. Topics explored in this episode: - Jeff’s journey from being a record label owner to co-founding Teach Better. - Engaging students by capturing their interest right from the start. - How a mastery learning framework empowers teachers to adapt to their unique classrooms. - The challenges of scaling a business, from cash flow issues to team adjustments. - The value of keeping profits in the business. - The buying cycles and funding structures of educational institutions. - The parallels between creating music and fostering creativity in teaching. Chapters in this episode: (02:30) Jeff Gargas: From College Dropout to Education Innovator (05:58) Creativity and Collaboration (12:49) Engaging Students Effectively (19:25) Adaptability in Business and Education (27:22) Founding Teach Better (32:38) Challenges in Scaling: Cash Flow and Team Growth (40:52) Resilience and Building Systems Thanks to Jeff Gargas for being on the show! Connect with Jeff on LinkedIn: https://www.linkedin.com/in/jeffgargas/overlay/photo/ Learn more about Teach Better’s community for EDUcreators, educators who create things outside their classrooms: www.teachbetter.com/educreators Get Teach Better , a book co-authored by Jeff: https://www.amazon.com/dp/B07Y5RZ5RX Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com…

Scaling Up Business with Bill Gallagher

1
Fighting Back: Lessons in Resilience and Teamwork 7:38

25 weeks ago7:38

7:38

“What is the lesson you want to teach our kids?” “Who do you want to be for our kids?” My wife asked me these questions during a particularly stressful time in my career. They grounded me. Refocused me. Made me prioritize what kind of person—both a dad and a business owner—I wanted to be. In this episode, I explore the following lesson: honesty and vulnerability in leadership can be far stronger than having specific business plans. Topics explored in this episode: - The emotional toll of leading a business through financial uncertainty. - How a supportive family dynamic can provide clarity and motivation. - Asking for help and involving others in problem-solving. - Why vulnerability and honesty strengthen leadership. - How to inspire loyalty and commitment from a team during tough times. - Parents teaching resilience and determination to our children. (00:00) Bill’s Personal Story of Challenge (02:13) Facing the Fear of Losing Everything (03:10) A Heartfelt Conversation with My Wife (04:42) Asking for Help (05:56) Rallying the Team with Honesty and Vulnerability (06:29) Courage and Teamwork Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com…

Scaling Up Business with Bill Gallagher

1
Why the Best Teams in History Excelled with Sam Walker 49:01

26 weeks ago49:01

49:01

What can business leaders learn from the best sports teams that have had success for decades? In this episode, Sam Walker joins host Bill Gallagher to discuss the leadership secrets of the world’s most successful sports teams. From the unassuming captains who drive dynasties to the cultural pillars that make teams legendary, Sam shares powerful insights for business leaders. Sam Walker is the guy who cracked the code on what makes great teams tick. As a former global sports editor at The Wall Street Journal and author of the bestselling book The Captain Class, Sam’s obsession with leadership and teamwork has taken him into locker rooms, boardrooms, and beyond. Topics explored in this episode: - The surprising importance of unassuming captains in driving team success. - Why Michael Jordan’s leadership wasn’t the key to the Chicago Bulls’ dynasty. - How a culture of winning defines teams like the New Zealand All Blacks. - Lessons from the 2004 Red Sox and their dramatic midseason turnaround. - Why team success often depends on "invisible" leadership work behind the scenes. - The value of dissent and conflict in building a strong team culture. - How Ted Lasso humorously portrays key lessons about leadership and team dynamics. - Why great leaders prioritize collective success over personal recognition. - The Cuban women’s volleyball team’s dominance and their innovative approach to practice. Chapters in this episode: (02:20) Meet Sam Walker (05:10) The Role of Captains in Sustained Success (09:50) Bill Cartwright and the Chicago Bulls (15:00) The 2004 Red Sox Story (19:45) The New Zealand All Blacks (27:50) The Cuban Women’s Volleyball Team (40:06) Leadership Lessons from Ted Lasso Thanks to Sam Walker for being on the show! Sam will be the keynote speaker at our upcoming SCALING UP LIVE event on June 10-12, 2025 in Denver, Colorado: https://chiefexecutive.net/scaling-up/ Connect with Sam on LinkedIn: https://www.linkedin.com/in/sam-walker-captain-class/ Learn more about Sam: https://www.bysamwalker.com/ Get Sam’s book, The Captain Class: The Hidden Force That Creates the World's Greatest Teams : https://www.amazon.com/dp/0812997190 Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com…

Scaling Up Business with Bill Gallagher

1
Are Broken Workflows Holding Back Your Business? 6:02

26 weeks ago6:02

6:02

When processes fail, chaos follows. In this mini-episode, Bill recounts a high-stakes story from his own leadership journey and a public company's desperate cash-flow crisis. Bill shares how simple yet powerful fixes—born from collaboration and hard truths—turned the tide. If broken workflows are holding your business back, this episode reveals how to rebuild for resilience and success. Keep scaling.…

Scaling Up Business with Bill Gallagher

1
How High Achievers Unlock Peak Performance with Dr Carla Fowler 50:04

27 weeks ago50:04

50:04

Got peak performance? How can leaders use science to optimize their daily routines for better outcomes? In this episode, Bill chats with Dr. Carla Fowler, MD PhD about the intersection of science and leadership. Dr. Fowler shares how her medical background informs her coaching approach, offering insights on stress management, focus, and decision-making. Dr. Carla Fowler, MD PhD, is a high-energy performance coach who blends her expertise with a passion for helping leaders thrive. As the founder of THAXA, she’s on a mission to turn science-backed strategies into game-changing results for her clients. Topics explored in this episode: - The physiological impact of stress on leadership and decision-making. - Lessons from the medical field that translate to coaching and business leadership. - Prioritizing tasks to achieve significant goals. - How clarity and alignment can boost team motivation and performance. - Separating ideation from execution. - Strategies for balancing creative vision with practical business actions. - Why experimentation and curiosity are vital for personal and organizational growth. - The role of play in maintaining high performance and avoiding stagnation. Chapters in this episode: (02:01) Meet Dr. Carla Fowler (05:16) The Science Behind Leadership (10:19) Transitioning from Medicine to Coaching (18:05) The Importance of Focus in Leadership (24:46) Aligning Team Priorities (35:14) Experimentation and Growth: Lessons from Science (45:29) Play, Passion, & Quality of Life Thanks to Dr. Carla Fowler for being on the show! Learn more about Dr. Fowler and THAXA Executive Coaching: https://www.thaxa.com/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com…

Scaling Up Business with Bill Gallagher

1
How Do You Solve People Problems In Your Organization? 6:05

27 weeks ago6:05

6:05

People challenges are the toughest part of growing your business. In this episode, Bill shares a story of uncovering why a high-potential team member was struggling and how rethinking roles transformed their performance. The right answer was to find this team member a right seat on the bus rather than kicking them off. Don’t let people problems hold you back—this episode is your guide to turning challenges into growth opportunities. Get in touch with Bill if you want solutions in this area. Keep scaling.…

Scaling Up Business with Bill Gallagher

1
Mastering Self-Awareness & Leadership with Industry Icons: Best of 2024! 26:32

27 weeks ago26:32

26:32

In this episode, we’ve got six of the best clips from six dynamic guests of the Scaling Up Business podcast from 2024. (0:00) Scott Ramey : Defining Leadership Styles Scott discusses how to identify your unique leadership style and leave a lasting impression. Scott is a corporate leadership expert with a passion for helping professionals define their unique styles. (1:41) Guy Kawasaki : Surviving the Steve Jobs Test Guy shares his experience navigating a high-stakes moment with Steve Jobs. Guy is a Silicon Valley veteran and former Apple evangelist known for his storytelling and entrepreneurial insights. (5:36) Derrick Mains : The Myth of Hustle Culture Derrick critiques hustle culture and emphasizes the importance of smarter work strategies. Derrick is an operational strategist dedicated to helping organizations save time and resources. (10:49) Casey Brown : Pricing with Confidence Casey explores the psychology of pricing and how to avoid underestimating your value. Casey is a pricing consultant and founder of a firm that helps businesses confidently charge their true value. (16:08) Chip Conley : Midlife Reinvention and Curiosity Chip discusses creating space for curiosity and embracing midlife transformations. Chip is an entrepreneur, bestselling author, and founder of the Modern Elder Academy. (20:51) Chris Gronkowski : Lessons from Sports to Business Chris highlights the transferable lessons from sports, including teamwork and time management. Chris is a former NFL player turned entrepreneur who runs a successful business in the fitness space. Thanks to everyone who guested on the Scaling Up Business podcast in 2024! Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://twitter.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com…

Scaling Up Business with Bill Gallagher

1
How The SWT Tool Saved My Business In 2008 5:38

28 weeks ago5:38

5:38

In this mini-episode, Bill shares how the SWT (Strengths, Weaknesses, Trends) tool helped save his company during the 2008 financial crisis and how it can help you navigate turbulent times. Do not confuse SWT with SWOT! SWT asks the senior leadership to think deeply and broadly about the inherent strengths, inherent weaknesses, and emerging trends in the market that can affect your company’s trajectory. Hear how Bill adapted this framework to his own jewellery business. Keep Scaling…

Scaling Up Business with Bill Gallagher

1
Rerun: Transforming the State of Small Business with Michael E. Gerber 54:57

28 weeks ago54:57

54:57

Originally aired in February of this year, this episode revisits timeless insights from Michael E. Gerber, author of The E-Myth Revisited and one of the world's most renowned thought leaders on small business success. What does it take to build a business that operates without relying entirely on you? How do you design systems that scale while staying true to your vision and values? In this episode, Bill Gallagher reconnects with Michael to explore foundational principles for creating scalable systems and impactful businesses. Michael reflects on his journey, the lessons from his bestseller, and why the concepts from The E-Myth remain as relevant today as ever. Topics explored in this episode: - The key difference between owning a business and having a job. - Why most small businesses fail—and how to avoid the pitfalls. - The Eightfold Path to evolving a company from 1 to 1,000 employees. - The critical role of storytelling in creating a lasting legacy. - Lessons from McDonald’s and other scalable business models. - Why repeatability and ritual are at the heart of business success. Chapters (02:00) Michael’s Accidental Journey into Business (09:30) The Importance of a Selling System (17:00) Lessons from McDonald’s: Building Scalable Systems (22:00) The Dream, Vision, Purpose, and Mission Framework (31:00) Practice, Ritual, and Mastery in Business (45:00) Addressing Remote Work through Timeless Principles (50:00) The Eightfold Path: Evolving a Company from 1 to 1,000 Michael E. Gerber has spent over 40 years revolutionizing the way small businesses operate, starting with the principles in his global bestseller, The E-Myth Revisited . His work has inspired millions of entrepreneurs to systematize their businesses, transform their approach, and build enterprises that thrive without them. Learn more about Michael's transformational programs: MichaelEGerber.com Join Michael in The Dreaming Room: A six-week immersive experience to awaken the entrepreneur within. Connect with Michael: LinkedIn: https://www.linkedin.com/in/michaelegerbercompanies/ Twitter/X: https://twitter.com/michaelegerber Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://twitter.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com…

Scaling Up Business with Bill Gallagher

1
Master Mindfulness, Your Secret Weapon 5:42

29 weeks ago5:42

5:42

In this episode, Bill shares insights and techniques for incorporating mindfulness and meditation into your daily life. Simple practices like breathing exercises, walks, and visualization can enhance focus, reduce stress, and supercharge your business and personal growth. Discover the transformative power of mindfulness, no matter where you are on your journey—no ponytail or Sanskrit name required! From childhood experiences to modern strategies like Mindfulness-Based Stress Reduction (MBSR), this episode is packed with tools to help you stay grounded and thrive. Keep scaling up with intention!…

Scaling Up Business with Bill Gallagher

1
Unlocking the Power of Public Speaking with Blair Bryant Nichols 51:28

30 weeks ago51:28

51:28

How do you use public speaking to strategically advance your business, career, or projects? In this episode, Blair Bryant Nichols shares insights on how to build a speaking platform that connects with audiences and helps achieve your goals. Blair founded BBN Creative Management, where he coaches entrepreneurs, executives, and subject-matter experts on how to craft impactful public personas and compelling keynotes. Topics explored in this episode: - Why storytelling is the key to connecting with your audience. - Common mistakes speakers make—and how to avoid them. - The importance of identifying your niche audience and tailoring your message. - How to make virtual speaking engagements look and feel as dynamic as live ones. - Strategies for turning unpaid talks into major business opportunities. Chapters: (02:30) Blair’s Journey from Publishing to Speaking Management (08:15) What Makes a Keynote Memorable (14:00) Virtual Speaking: Technology Tips and Tricks (21:30) Turning Your Expertise into a Speaking Platform (33:20) How Public Speaking Drives Business Growth Thanks to Blair Bryant Nichols for being on the show! Learn more about Blair and his services at bbncreativemanagement.com Connect with Blair: https://www.linkedin.com/in/blairbnichols/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://twitter.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com…

Scaling Up Business with Bill Gallagher

1
Job Scorecard Secrets: How to Build Winning Teams 4:28

30 weeks ago4:28

4:28

Once upon a time, a SaaS company had everything going for it—top-tier talent, plenty of funding, and a bright future ahead. So why were they still struggling to hit their goals? In this episode, Bill tells a story of how job scorecards became the game-changing tool that transformed this team from good to great . Join us as we dive into: Why job scorecards are your secret hiring weapon. How to align your team to business goals with precision. Real-life lessons from the trenches (spoiler: success leaves clues!) Get ready for actionable advice, an inspiring SaaS story, and a lighthearted conversation that proves building high-performing teams doesn’t have to be rocket science. Keep scaling.…

Scaling Up Business with Bill Gallagher

1
Crafting Products the World Truly Needs with Laurier Mandin 54:43

31 weeks ago54:43

54:43

How do you make your product or service something that people actually want or need? In this episode, Laurier Mandin shares insights on how to create products that move beyond "nice-to-have" into the realm of "must-have," breaking down his framework, the Coveted Condition. Laurier (pronounced "Lore-Yay") has a knack for uncovering the psychology behind buyer decisions. He helps companies craft irresistible products that customers can’t live without and is the founder of Graphos, a product marketing agency. Topics explored in this episode: - Laurier’s book, I Need That, which is about creating and marketing products people are compelled to buy. - The importance of validating a product idea before going all-in. - The “Coveted Condition” framework for understanding buyer psychology and creating must-have products. - How the dog brain (limbic system) drives purchasing decisions and why logic often takes a back seat. - Why innovators overvalue their products by three times. - Why products need to be ten times better to break through the status quo. - Case studies of product failures, including a noisy ultrasonic sanitizer and a rushed tech launch by Sprint. - The tension between entrepreneurial ambition and personal serenity Chapters in this episode: (02:30) Laurier’s Early Product Obsession (10:01) How Buyers Decide What They "Need" (17:31) Lessons from Product Successes and Failures (24:06) The Critical Role of Validation in Product Development (34:28) Multi-Million Dollar Mistakes (43:56) The Neuroscience Behind Purchasing Thanks to Laurier Mandin for being on the show! Learn more about Laurier: http://lmandin.com and https://www.linkedin.com/in/lmandin Get Laurier’s book, I Need That: Creating and Marketing Products People Are Compelled to Buy : https://www.amazon.com/dp/B0DHLDZWRR Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://twitter.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com…

Scaling Up Business with Bill Gallagher

1
The Power of Finding Your 'Why' In Your Business 5:26

31 weeks ago5:26

5:26

In this episode, Bill shares an inspiring personal story about overcoming business failure and finding clarity through a profound realization about the power of "why." The idea of jewelry can sometimes be wasted on men, right? But a chance encounter with a customer at his wife's business helped Bill reframe his perspective on business, family, and purpose by finding the why. Inspiration can be found in unexpected places, and connecting your personal "why" to your business goals can drive success and sometimes, stepping back can be the most powerful move forward. This story is packed with valuable lessons for entrepreneurs, leaders, and anyone seeking purpose in their work. Keep scaling.…

Scaling Up Business with Bill Gallagher

1
Maximizing Business Value with Justin Goodbread 44:56

32 weeks ago44:56

44:56

How can entrepreneurs ensure their businesses are sellable in any market? In this episode, Justin Goodbread shares his expertise on scaling businesses and maximizing their value. He discusses the importance of planning for an exit, avoiding owner dependence, and leveraging value drivers to create a sellable company. Through personal anecdotes and practical strategies, Justin offers a roadmap for entrepreneurs to achieve freedom and financial success. Justin Goodbread is an entrepreneur, author, and business advisor. Having built and sold multiple companies, Justin brings a passionate, hands-on approach to helping other entrepreneurs grow their businesses profitably while creating sustainable value. Key topics explored in this episode: - The difference between a profitable business and a valuable one. - Why 80% of a business owner’s net worth is often tied up in their company. - Why only a fraction of owners are satisfied with their exit price. - The dangers of owner dependence and how to overcome it. - Stories of entrepreneurs who successfully pivoted during crises. - How to balance passion for business with personal priorities. - Why you should sell your business when you don’t have to. Chapters in this episode: (02:30) Justin Goodbread’s Entrepreneurial Journey (08:15) The Shocking Truth About Business Value Statistics (15:00) Why Most Businesses Aren’t Sellable (21:45) How to Avoid Owner Dependence (37:00) The Importance of Work-Life Balance for Entrepreneurs Thanks to Justin Goodbread for being on the show! Learn about Justin’s Value Growth Academy: https://www.justingoodbread.com/academy Connect with Justin on LinkedIn: https://www.linkedin.com/in/justingoodbread/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://twitter.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com…

Scaling Up Business with Bill Gallagher

1
2 Smart Tips to Avoid Firefighting and Stay on Track with Big Goals 3:00

32 weeks ago3:00

3:00

In this mini episode, Bill tackles one of the biggest productivity killers in business: constant firefighting. You’ve got big, bold strategic plans, but daily emergencies keep derailing your focus. Sound familiar? We share two simple, game-changing tips to help your team stay on track with their big goals: - Identify where your time and focus always go off course. - Proactively design systems and routines to protect your priorities. If you’ve ever felt like your week is shot by Monday afternoon, this episode is for you. Keep scaling.…

Scaling Up Business with Bill Gallagher

1
The High-Stakes World of Event Production with Rennie Colelli 41:21

33 weeks ago41:21

41:21

Why is creating memorable experiences more crucial than ever in today’s event industry? In this episode, Bill speaks with Rennie Colelli about his inspiring journey from a teenage DJ to leading a top-tier AV production company. Rennie shares how he scaled his business twice, first in social events and later in corporate, emphasizing the importance of trust, innovation, and strategic reinvention. The discussion offers valuable insights for entrepreneurs looking to navigate growth, overcome challenges, and deliver world-class experiences. Rennie Colelli is a dynamic entrepreneur who turned his passion for music and live entertainment into a thriving event production business, bb Blanc. Key topics that Bill and Rennie explore in this episode: - The challenges of scaling a business. - How delivering unforgettable experiences builds lasting client relationships. - Why corporate events offer broader opportunities compared to social events. - Insights on technical innovations transforming live and virtual event production. - How bb Blanc turned a holiday party from a declining tradition to a sold-out phenomenon. - The significance of clear vision and ambition in scaling a multi-million dollar business. Chapters in this episode: (03:15) From Teenage DJ to Entrepreneur (11:00) Scaling Rennie’s First Business (15:22) The Decision to Start Fresh (18:13) Breaking into the Corporate Market (23:14) Navigating Growth (34:10) The Future of Events Thanks to Rennie Colelli for being on the show! Connect with Rennie on LinkedIn: https://www.linkedin.com/in/rennie-colelli/ Learn more about bb Blanc: https://www.bbblanc.com/ Follow bb Blanc on Instagram: https://www.instagram.com/bbblancevents/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://twitter.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com…

Scaling Up Business with Bill Gallagher

1
Finding your Goldilocks in business: The Just-Right Fit! 5:57

33 weeks ago5:57

5:57

Goldilocks isn’t just for kids—it’s a masterclass in business strategy! In this mini-episode, Bill talks about the just-right principle and how it applies to finding the perfect partners, employees, and vendors as your business scales. From accounting firms that are too big to care to marketing hires that are just the right mix of brilliance and drive, discover why the Goldilocks principle is essential for businesses navigating growth—and how what’s “just right” today might need a shake-up tomorrow. Keep scaling.…

Scaling Up Business with Bill Gallagher

1
Meaningful Personalization with David Edelman 40:56

34 weeks ago40:56

40:56

How can businesses personalize their customer experience at scale? This episode explores the power of personalization in the age of AI and how businesses can leverage data to create a delightful customer experience. David Edelman discusses the challenges and benefits of personalization, and provides examples of companies that are doing personalization well, such as Cisco, Marriott, and Aetna. David Edelman is a personalization guru who's been shaking things up in the business world with his innovative ideas. From Harvard Business School to McKinsey and Aetna, he's got the know-how to help companies scale up their personalization game and create those "wow" customer experiences. He’s also the co-author (with Mark Abraham) of Personalized: Customer Strategy In The Age of AI . Key topics Bill and Dave explore in this episode: - Personalization is not just a marketing tactic, but a holistic customer experience that requires cross-functional collaboration. - Companies need to shift their mindset from volume to value and focus on providing a personalized experience that delights customers without being creepy. - AI can be used to enhance personalization by predicting customer needs and preferences. - Data is essential for personalization, and companies need to gather both explicit and implicit data to understand their customers' needs and preferences. - Companies have to avoid overwhelming customers with too much information. - Personalization allows companies to differentiate themselves by providing a unique and valuable customer experience. Chapters in this episode: (02:42) Personalizing Music (07:51) Delight vs. Annoyance in Personalized Experiences (12:34) The Risk of Over-Personalization and the Aetna Example (14:52) Sungevity: A Case Study in Personalization Done Right (19:43) Cisco: Two Approaches to B2B Personalization (26:40) Marriott's Quest for Personalized Hospitality (31:45) The Value of Asking Questions Thanks to David Edelman for being on the show! Learn more about Dave at Edelman Advisory Services: https://www.edelmanadvisoryservices.com/ Get Dave’s book: Personalized: Customer Strategy In The Age of AI : https://www.amazon.com/dp/1647826276 (co-authored with Mark Abraham) Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://twitter.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com…

Scaling Up Business with Bill Gallagher

1
It's important to have a coach at every stage of your business 6:25

34 weeks ago6:25

6:25

In this episode, Bill shares his journey of scaling a business and the critical lessons learned from not having a coach during pivotal growth phases. Multi-million dollar mistakes were made and Bill emphasizes the importance of seeking guidance to navigate challenges. Always consider the value of coaching in your own journeys. The skills that got you here may not take you to the next level. Keep scaling.…

Scaling Up Business with Bill Gallagher

1
Unlocking Intentionality with Jeff Karp 52:37

35 weeks ago52:37

52:37

What is the role of intentionality in personal and professional growth? In this episode, Jeff Karp discusses the power of intentionality, observation, and diverse thinking in problem-solving. Drawing inspiration from nature's problem-solving mechanisms, Karp emphasizes the importance of diverse teams and an "informal" advisory board. Jeff Karp is a bioengineer, engineer, author, and researcher committed to improving our lives, health, focus, and productive purpose. Key topics that Bill and Jeff explore in this episode: - The concept of bioinspiration and its potential for innovation. - The importance of diversity in teams and problem-solving. - The benefits of building an "informal" advisory board. - The role of intentionality in overcoming challenges and achieving goals. - The power of observation and reflection in personal growth. - The transformative power of failure. - Strategies for managing distractions and harnessing the power of ADHD. - Connecting with nature and attuning to the rhythms of life. Chapters in this episode: (03:07) The Origins of Bioinspiration (11:00) The Superpower of Diversity (15:39) Intentionality (27:42) The Importance of Novelty and Newness (33:18) The TEDMED Talk Experience (45:38) ADHD: Challenge, Superpower, and Distraction Disruptor Thanks to Dr. Jeff Karp for being on the show! Learn more about Jeff: https://www.jeffkarp.com/ Get Jeff’s book: “LIT: Life Ignition Tools: Use Nature's Playbook to Energize Your Brain, Spark Ideas, and Ignite Action’: https://www.amazon.com/dp/B09NW4PGK3 Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts. Subscribe via Spotify: https://spoti.fi/3PGhWPJ Subscribe via Apple Podcasts: https://apple.co/3PKe00u Bill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://twitter.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com…

Scaling Up Business with Bill Gallagher

1
Are you a coachable leader? 9:11

35 weeks ago9:11