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CRAs: Tips to Foster Successful Relationships
Manage episode 462951280 series 3442417
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Several years ago I worked with someone who absolutely drove me crazy. She was extremely smart and quite effective at her job, but getting along with her was a challenge. I spoke with my mentor about it and he said something that completely changed my thought process: No matter how difficult, your goal should always be to build successful relationships. Ultimately, your responsibility is to carry out the mission of your project, not to be homecoming queen. And as a side note, you never know who you are going to end up working for…what if she became your boss at some point?
Eek.
But doesn’t this ring true? Coordinators move into CRA roles and then into Management positions. Folks in senior leadership step back into CRA roles. Others decide to start sites or build CROs. The industry is dynamic and the ability to build successful relationships is crucially important for many reasons.
And as a CRA, your ability to foster effective site relationships will not only make or break the study results but will also likely make or break your career.
One of our favorite long-term CRAs, Tuypeakus McKay, joined us to discuss his approach. Want to know how personal he gets with his sites? How does he establish an effective communication method? What does he do to earn the site’s trust? And when it comes to escalating, how does he do it in a way that resolves the issue without breaking his relationship?
His advice is gold and available in today’s podcast.
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