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The State of AI (Rodolfo on the CSSA Webinar)

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Manage episode 378273959 series 3470116
Content provided by swivl. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by swivl or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Today’s podcast explores AI as an umbrella term, capabilities, limitations, and get a glimpse of what the future holds for this technology.

Rodolfo did such a good job at explaining this topic on a recent CSSA webinar, that we decided to play you the entire conversation. For more on AI topics, dive into some of our most recent episodes.

Topics Explored:

  • Automation vs. AI
    • What is Automation?
    • What is Artificial Intelligence?
    • Why is it important to move beyond the term "AI"?
  • AI in Self Storage
    • Adoption of AI in Customer Service
    • AI at a High Level
  • What is Vertical Intelligence?
    • LLM Limitations
    • Differentiation between LLMs and Business Specific Models
  • Next Opportunities
    • What’s in store for the future of customer service and communication?
  continue reading

33 episodes

Artwork
iconShare
 
Manage episode 378273959 series 3470116
Content provided by swivl. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by swivl or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Today’s podcast explores AI as an umbrella term, capabilities, limitations, and get a glimpse of what the future holds for this technology.

Rodolfo did such a good job at explaining this topic on a recent CSSA webinar, that we decided to play you the entire conversation. For more on AI topics, dive into some of our most recent episodes.

Topics Explored:

  • Automation vs. AI
    • What is Automation?
    • What is Artificial Intelligence?
    • Why is it important to move beyond the term "AI"?
  • AI in Self Storage
    • Adoption of AI in Customer Service
    • AI at a High Level
  • What is Vertical Intelligence?
    • LLM Limitations
    • Differentiation between LLMs and Business Specific Models
  • Next Opportunities
    • What’s in store for the future of customer service and communication?
  continue reading

33 episodes

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