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Content provided by KnowledgeOwl and Kate Mueller. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by KnowledgeOwl and Kate Mueller or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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Skill #4: Understanding UX Design
Manage episode 245800936 series 2568080
Content provided by KnowledgeOwl and Kate Mueller. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by KnowledgeOwl and Kate Mueller or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Where should user experience (UX) design fit in the technical writer’s toolbox?
Well, think about how your users experience your documentation:
Are they following a workflow path, following a series of pages to complete a series of tasks sequentially?
- Are they following nav links, jumping around to find task-specific information?
Understanding how your users experience your documentation is understanding UX design – which can make or break your docs’ usability.
As our guest and UX designer Autumn Hood describes it: “You can’t have good technical communication without good UX design.”
In this episode, you’ll learn how to think like a UX designer so you can create an effective documentation experience for your users.
The Show Notes:
57 episodes
Share
Manage episode 245800936 series 2568080
Content provided by KnowledgeOwl and Kate Mueller. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by KnowledgeOwl and Kate Mueller or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Where should user experience (UX) design fit in the technical writer’s toolbox?
Well, think about how your users experience your documentation:
Are they following a workflow path, following a series of pages to complete a series of tasks sequentially?
- Are they following nav links, jumping around to find task-specific information?
Understanding how your users experience your documentation is understanding UX design – which can make or break your docs’ usability.
As our guest and UX designer Autumn Hood describes it: “You can’t have good technical communication without good UX design.”
In this episode, you’ll learn how to think like a UX designer so you can create an effective documentation experience for your users.
The Show Notes:
57 episodes
All episodes
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