Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
…
continue reading
Content provided by KnowledgeOwl and Kate Mueller. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by KnowledgeOwl and Kate Mueller or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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Skill #9: Creating a Human Connection in Your Documentation
Manage episode 245800931 series 2568080
Content provided by KnowledgeOwl and Kate Mueller. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by KnowledgeOwl and Kate Mueller or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
We’ve all read (and perhaps written) a boring document: the robot-like language, the walls of text. And we’re all familiar with the result: a disengaged reader who’s likely missed the message.
Enter John Espirian, freelance technical writer and Director at the Society for Editors and Proofreaders.
John believes the difference between a boring and a not-boring document comes down to one essential element: a human connection.
In this episode, John shares how you can create that human connection in your documentation, including:
- how to better understand your end-users.
- why your documentation tone must match the brand.
- what simplicity means (and doesn’t mean).
Show Notes:
- Pen Portraits
- John Espirian (Twitter) (LinkedIn) (Facebook)
- John’s site
57 episodes
Share
Manage episode 245800931 series 2568080
Content provided by KnowledgeOwl and Kate Mueller. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by KnowledgeOwl and Kate Mueller or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
We’ve all read (and perhaps written) a boring document: the robot-like language, the walls of text. And we’re all familiar with the result: a disengaged reader who’s likely missed the message.
Enter John Espirian, freelance technical writer and Director at the Society for Editors and Proofreaders.
John believes the difference between a boring and a not-boring document comes down to one essential element: a human connection.
In this episode, John shares how you can create that human connection in your documentation, including:
- how to better understand your end-users.
- why your documentation tone must match the brand.
- what simplicity means (and doesn’t mean).
Show Notes:
- Pen Portraits
- John Espirian (Twitter) (LinkedIn) (Facebook)
- John’s site
57 episodes
All episodes
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Similar to The Not-Boring Tech Writer
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